Coordinator, Residence Life II

Job Title

Coordinator, Residence Life II

Agency

Texas A&M University

Department

Residence Life And Housing

Proposed Minimum Salary

$5,000.00 monthly

Job Location

College Station, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experience. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

 

Who Are We

The Department of Residence Life is housed within the Division of Student Affairs. It is comprised of 70+ full-time staff and 475+ graduate and undergraduate student staff. We offer an engaging, academic-centered environment where each staff member has the opportunity to make a difference in the lives of students. We have a welcoming workplace where you can grow and feel a sense of belonging. You can learn more here !

 

What We Want

The Department of Residence Life is looking for student-centered, dedicated, and growth-minded professionals. The Coordinator of Residence Life role is provided the training and opportunity to support and develop communities that promote academic success and student engagement. In this role, you will be working collaboratively with others around the department to directly support the student residential experience on campus. Additionally, we are seeking applicants who are commitment to staff development and retention for undergraduate, graduate, and full time staff.

What You Need to Know

Salary: $60,000/Annually (plus paid duty $125/night, $875/week).

Cover Letter and Resume: Your cover letter and resume are required.

Position Details: Wellness and educational release time options, potential Alternate Work Location (AWL) eligibility, and $3,000 in Professional Development Funds (pending budget approval). Relocation funding is available under specific terms. Employee will supervise up to 3 full time live-in staff members and potentially a full-time administrative position. Provides in direct supervisory oversight to graduate and student staff.

Physical Requirements and Related Factors:

• Basic functions or fundamental job responsibilities for the position include having the ability to: (1) travel between assigned areas and other departmental facilities; (2) direct and respond to emergencies; (3) assist with the management of the physical conditions within departmental buildings; (4) operate a computer system using various types of software applications; and (5) ascend and descend multiple flights of stairs, especially in cases of emergencies.

Required Education and Experience:

• Master’s degree in student Affairs, Counseling, or related field, or equivalent combination of education and experience

• Four years of related experience in student affairs or related specialty area

Required Knowledge, Skills, and Abilities:

• Ability to multi-task and work cooperatively with others

• Ability to think critically and problem solve

• Ability to utilize strong organizational, administrative, and communication skills

• Effectively establish professional relationships and communicate with a varied population

• Ability to act independently and react appropriately in crisis situations and maintain confidentiality

Preferred Qualifications:

• Master’s degree in Student Affairs, Counseling, or related field, or equivalent combination of education and experience

Essential Duties/Tasks:

• Staffing & Supervision - Directly train, supervise, and evaluate two to three full-time live-in staff members and one full-time Administrative Coordinator, as required. Indirectly supervise four to seven Graduate Hall Directors and provide meaningful support and development of these staff members. Indirectly supervise up to 65 Resident Advisors in an assigned area and assist hall supervisors in providing meaningful support and development of these staff members. Indirectly supervise up to 20 area office and 24-hour desk student assistants and provide meaningful support and development of these staff members. Conduct regular one on one meetings and sub-area (staff) meetings with all live in and administrative supervisees, to ensure ongoing development, procedural support, and to process any needs that arise within the residential communities. Assist with the planning and facilitation of live-in staff selection, which may include completing advertising and marketing of the positions, reviewing and scoring applications, establishing interviews with candidates, selecting qualified candidates, and partnering with HR and supervisors to complete the onboarding process. Assist with the planning and facilitation of live-in staff training, which may include completing training presentations, coordinating with campus partners, assisting with experiential elements, purchasing support, and overall logistical management. Participate on Department or Division search committees, as required. Follow Department accountability standards for addressing and documenting staff performance issues.

• Administrative - Support area office operations by managing opening and closing procedures, 24-hour service desk oversight, billings, hall changes, emergency relocations, supply management and inventory, and overall resource for our residential communities. Utilize housing management software (StarRez) to complete necessary reports and assist with the facilitation of the room inventory process, room check-in/out procedures, students of concern follow-up, and other related administrative operations. Participates, as a member or chairperson, in Department & Division of Student Affairs sponsored committees & taskforces. Oversee the budget, purchasing, and reconciliation processes of fiscal accounts for the area office, as well as for assigned residence halls. Complete routine walkthroughs of residential facilities, community spaces, and office locations to identify issues, and properly address issues through the AggieWorks system for any necessary repairs. Support Summer Conference operations, by assisting with the management of summer camps and conferences logistics, including walkthroughs, billings, check-in/out procedures, communication with Conference & Guest Services staff, and coordination of procedures with our area office 24-hour service desks. Act as a Residence Life liaison to staff and student groups conducting campus-wide programming. Serve as a University-trained Student Conduct Panel Member and Student Conduct Investigator for University-wide cases, in partnership with the Student Conduct Office. Maintains and updates Area Office, Resident Advisor, Graduate Hall Director, and Community Director manuals for staff training and onboarding. Support the coordination of bi-monthly Residence Education Meetings for all residential leadership staff (Graduate Hall Directors and Community Directors). Enforces University code of conduct and residence hall policies through active confrontation and reporting of issues through Maxient, as well as through the adjudication of assigned student conduct cases. Assist with the management of area office key boxes, lost and found items, abandoned property, and assignable resources, including study rooms, meeting rooms, and music practice rooms. Manage the staff manual update process for the live-in staff team.

• Community Development - Provide information regarding Housing policies and procedures to staff, parents, students, and other constituents to provide effective customer service and interface with campus partners. Meet with students who are experiencing issues revolving around academic performance, peer conflicts, and personal problems. Support overall department efforts for student wellbeing and development including academic, social, and personal success. Ensure timely follow-up and triage to campus resources for students who are experiencing challenges or crises in our residential communities. Supports the oversight and documentation of programming events planned by the Resident Advisor staff. Develops strong and productive working relationships with Facilities Management, Student Life, Student Health Services, University Health Services, Dining, Marketing, and other units, as required. Serve as a secondary contact for community development based on Living Learning Community (LLC) building assignments and respective CD/GHD oversight, which includes collaborative working relationships with relevant campus partners. Respond quickly and effectively to sensitive inquiries and complaints about community or student needs. May advise a departmental student organization. Support advising efforts for Department student organizations.

• Duty and Crisis Response - Serves in an on-call, 24-hour, 365-day, duty rotation for a campus population of approximately 11,000 consisting of the University Apartments and Residence Halls, including holidays and University closures. Carries duty phone and responds to calls as they come in as trained and outlined in the Notification Matrix and completes necessary follow-up and reports. Follows the Departmental process for changing duty times. Completes duty log and time sheet daily during duty weeks.  Serves as essential personnel as situations warrant. Manages crisis response protocols for our residential students and staff when facilities issues, student welfare needs, and natural disasters arise.

Why Texas A&M University? 

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experience. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. 

• Health , dental , vision , life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

• 12-15 days of annual paid holidays 

• Up to eight hours of paid sick leave  and at least eight hours of paid vacation each month

• Automatically enrollment in the Teacher Retirement System of Texas 

• Health and Wellness: Free exercise programs and release time

• Professional Development: All employees have access to free LinkedIn Learning  training, webinars, and limited financial support to attend conferences, workshops, and more 

• Employee Tuition Assistance and Educational Release time   for completing a degree while a Texas A&M employee

For additional information on benefits Click here

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.