Coordinator, New Student and Family Programs

Apply now Job no:536314
Work type:Staff
Location:Northridge
Categories:Unit 4 - APC - Academic Professionals of California, Administrative, Temporary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

Major Duties

Under general supervision of the Director, Office of Student Development & Transitional Programs (SDTP), and in reporting to the Senior Coordinator for New Student and Family Programs, the Coordinator provides critical support in planning, and execution of New Student Orientation (NSO) programs for Freshman, Transfer, International, and new student Parent populations. The incumbent provides leadership and oversight of all on-campus and online New Student Orientation (NSO) programs for all newly entering freshman, transfer, and international students, as well as programs for parents/families.

• Responsible for developing university collateral and publications (both online and printed) for NSO including informational postcards, new student handbooks, brochures, confirmation letters, and parent handbook among others.
• Collaborates, consults, and communicates with a broad range of campus constituents, in association with other key staff (Director and Senior Coordinator) to implement comprehensive NSO programming; including advisory offices of seven college-based advising centers, the Educational Opportunity Program (EOP), International and Exchange Student Center (IESC) Programs, the National Center on Deafness (NCOD), and others.
• Coordinates NSO related sessions that introduce new students and parents/families to critical university policies, procedures and expectations; promotes students’ successful acclimation to the university environment; and ensures student awareness of/access to campus resources.
• Performs other duties as assigned.

*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/ldcbes4imhne4kmoztlcwwhr3vz9s2a6

Qualifications

• Equivalent to graduation from a four-year college or university in a related field. Upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job related, is preferred.
• Equivalent of three years of progressively responsible professional student services work experience; including one year in New Student Orientation & Family programs preferred.
• A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
• Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.
• Experience generating and monitoring progress achieved with Student Learning Outcomes; familiarity with the Southern California area, Los Angeles, and local social, cultural, and educational venues and attractions preferred
• Experience working in a non-profit organization or other program-related entity, which included the implementation of campus or organization-wide programming efforts and supervision of paid and/or volunteer employees preferred.

Knowledge, Skills, & Abilities

• Thorough knowledge of the principles, practices and trends of the Student Services field as well as thorough knowledge of the policies, procedures and practices of the program area to which assigned. Thorough knowledge of: the principles of individual and group behavior, individual counseling techniques.
• Thorough knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.
• Ability to: analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.
• Ability to: interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; establish and maintain cooperative working relationships with a variety of individuals.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification: Student Services Professional III / 3084 / 1
• The anticipated HIRING RANGE: $5025 - $5281 per month, dependent upon qualifications and experience. The salary range for this classification is: $5025 - $7159 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends.  
• This is a Temporary position; end date to be determined.
• The position is currently hybrid (4 days in office, 1 day remote) during non-programming weeks/seasons; however, this is subject to change based on student and/or operational needs.

General Information

• Applications received through March 28, 2024 will be considered in the initial review and review of applications will continue until position is filled.
• This position is a sensitive position as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.

Advertised:Mar 15, 2024 (9:00 AM) Pacific Daylight Time
Applications close:Open until filled