Coordinator II (Educational Programs Coordinator)

27-Mar-2024

Harvard T.H. Chan School of Public Health

65295BR

Job Summary

Reporting to the Director of Leadership Development, the Educational Programs Coordinator will manage the administrative components of the Public Health Leadership Lab (PHL) program and play a significant student advisory role.  They will also support other Office of Educational Programs (OEP) activities, focusing on the Doctor of Public Health (DrPH) program and Field Education and Practice.  Under minimal supervision, the Coordinator will facilitate smooth workflows between OEP and many other offices within the School, anticipating and resolving issues requiring independent thought and action.

Position Description

Duties and responsibilities include, but are not limited to the following:

• Serve as the primary point of contact for inquiries related to PHL with a focus on high-quality customer service; meet with and advise prospective participants, manage PHL application processes
• Coordinate on-boarding of new program instructors, teaching fellows, and coaches.  Oversee teaching fellows
• Match students with volunteer coaches; collect and share coach bios and survey students.
• Set up and manage Canvas sites
• Track required paperwork and assignments and communicate with students regarding missing assignments or requesting deadline waivers
• Monitor completion of program requirements, work with students to develop actions plans for completion as needed, issue certificates of completion
• Design and administer surveys and program evaluation reviews, provide detailed data analysis, reporting, and data visualization, recommend program enhancements based on findings
• In conjunction with the Director of Leadership Development, refine PHL program policies and guidelines
• Lead and/or support program marketing and communications activities.  Manage listservs, develop content, update program websites.  Create promotional materials and implement outreach programs
• Manage logistics for PHL and other OEP events and workshops including arranging space, catering, supplies, and student communications.  Coordinate with operations, catering, and technical support staff
• Manage vendor contracts and purchasing for program materials and events; gather and organize related financial documentation to ensure proper processing; monitor expenses; process student payments
• Monitor applications and documentation for various student funding opportunities; update and maintain funding policies and guidelines
• Other related duties as assigned including participation in programs across OEP

Basic Qualifications

• 5+ years of relevant experience is required; a combination of education and experience may be considered

Additional Qualifications and Skills

The following job-specific skills and competencies are preferred:

• College degree strongly preferred, or an equivalent of education plus relevant business experience
• 3+ years of related experience
• Excellent organizational skills -- effectively prioritizes work in an environment with multiple and conflicting interests
• Project and/or program management skills; experience with planning events
• Excellent interpersonal and communication skills
• Works well independently with minimal supervision.
• Handles complex and confidential information with discretion 
• Competency using a variety of computer software
• Strong experience with MS Word, Excel, PowerPoint
• Experience working in databases (e.g., developing forms, reports, analysis, data visualization)  

• Awareness of and aptitude to appropriately and effectively understand, respect, and adapt to cultural and identity-based difference within group environments
• Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion
• Skills related to creating and supporting an environment that allows for inclusion, effective intercultural engagement, and personal humility and authenticity

Additional Information

Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!

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• The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.
• Harvard University requires pre-employment reference checks and background screenings.
• This position has a 90 day orientation and review period. The O&R period will be waived for any internal Harvard employee transfers.

Work Format Details

This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

About Us

The Harvard T.H. Chan School of Public Health is dedicated to advancing the public's health through learning, discovery, and communication. The field of public health is inherently multi-disciplinary and so, too, are the interests and expertise of the School's faculty and students. Within this rich and diverse environment, the mission of the Office of Educational Programs (OEP) is to deliver student-centered educational programs based on active learning principles that enable graduates to become leaders in public health research and practice.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

General Administration

Department Office Location

USA - MA - Boston

Job Code

403040 Coordinator II

Work Format

Hybrid (partially on-site, partially remote)

Department

Office of Educational Programs

Union

55 - Hvd Union Cler & Tech Workers

Pre-Employment Screening

Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

At the Harvard T.H. Chan School of Public Health, we believe that diversity is integral to the Harvard experience and our mission of improving public health education, research and policy. Diversity of cultural backgrounds, identities, lived experiences, perspectives, and ways of understanding the world enriches our community and enables us to best meet the public health needs of the United States and the world. Ongoing learning and development related to diversity allows for both individual and institutional growth, and is necessary to foster and sustain a culture of inclusion. To achieve this, we are committed to ensuring equitable access to opportunities for learning, living, and working at the Harvard Chan School. We maintain an unwavering dedication to diversity, inclusion, and belonging as core to our institutional values and to actively counter, minimize, and address racism, sexism, xenophobia, homophobia, gender bias, and all forms of discrimination.

Learn more about the School’s mission, objectives, and core values , our Principles of Citizenship , and our diversity, inclusion, and belonging initiatives.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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