COMPUTER SUPPORT ANALYST

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

UW Continuum College (Continuum) expands the reach of the University of Washington with programs like UW Professional & Continuing Education, International & English Language Programs, Youth & Teen Programs, and the Osher Lifelong Learning Institute at the UW that meet the needs of various learners at all phases of their lives. We are focused on removing obstacles to relevant educational opportunities by addressing geographic, financial, length of commitment and time constraints, increasing access to knowledge for more people. As a diverse community that values inclusivity and collaboration, we foster a respectful, supportive workplace where innovation comes to life. By looking ahead and experimenting with new approaches, we’re creating new educational opportunities to help people thrive in a world of change.

UW Continuum College has an exciting opportunity for a Computer Support Analyst 1 (NE S SEIU 925 Non Supv)!

POSITION PURPOSE
The primary function is to provide a combination of analysis and technical computer support functions focusing on the planning, acquisition and use of computer hardware and software for Continuum College. 

This role has an emphasis on developing systems solutions that require understanding of the specific disciplines of the organization/unit being supported AND performing a combination of hardware, software, database, programming, user training, and/or networking functions to meet the specific needs of the unit. Work often involves maintaining or administering one or more local area networks designed for departmental use.

About you
You thrive in a collaborative, dynamic work environment. You share a passion for Continuum’s values: diversity and respect for all, equity and inclusivity, a never-ending pursuit of excellence, integrity, and trust & openness. 

DUTIES AND RESPONSIBILITIES
Technical Support and Troubleshooting