Computer Consultant III

Updated: 10 days ago
Location: Albuquerque, NEW MEXICO


Student Advanced Level
Requisition IDreq29388
Working TitleComputer Consultant III
Pay$16.00 Hourly
CampusMain - Albuquerque, NM
DepartmentIT Academic Technologies (321A)
Employment TypeStudent Employment
Student TypeStudent Employment
StatusNon-Exempt
Background Check RequiredNo
For Best Consideration Date5/16/2024
Position Summary

**WE ARE ACCEPTING APPLICATIONS FOR THIS POSITION FROM ALL APPLICANTS REGARDLESS OF WORK STUDY AWARD**

Information Technologies is seeking applicants to provide assistance on a wide variety of software to students, faculty, and staff in the Computer Lab environments, which may include Windows and Macintosh operating systems. Candidates will demonstrate excellent customer service skills and interest in teaching, communicating, and furthering understanding of student computer users. Designs and presents to student’s instructional modules pertaining to a variety of Lab software.
Provides basic troubleshooting of computer hardware, software, and projectors. Participates in computer imaging and updates, and triages issues in our ticket tracking system, Help.UNM. Must demonstrate ability to work independently, to organize time efficiently, and to communicate professionally with faculty, staff and students. Takes initiative to solve many of the computing problems that occur on a daily basis in the labs, training centers, lecterns and computer classrooms. Participates in additional projects which may include website maintenance and content creation, administrative tasks, print client maintenance, or deployment of new computer environments, depending on skill set.


Minimum Qualifications

Minimum qualifications not found for this position (0043)

Equivalencies not found for this position

Preferred Qualifications

Preferred skills: 

1) Experience as Scon II.
2) Experience with knowledge engineering and FastInfo, Active Directory, Operating System imaging in Windows using SCCM and in Macintosh using Jamf, and ability to use IT problem reporting system - Help.UNM

The UNM 5

Skills required for the job Skills you will learn on the job
Collaboration No No
Communication No No
Critical Thinking No No
Professionalism No No
Research & Assessment No No
Application InstructionsInclude Resume and Cover Letter


Requesting an Accommodation

Women, minorities, veterans, and individuals with disabilities are encouraged to apply. In compliance with the Americans with Disabilities Act (ADA), the Rehabilitation Act of 1973, and University of New Mexico policy, if you have a disability and would like to request an accommodation in order to apply for a position with the University of New Mexico, or if you cannot use the online application system, please contact Human Resources at [email protected] (505) 277-4777 for assistance with the application process.

Other links:

  • New Mexico Inspection of Public Records Act (IPRA)
  • Campus Safety (Clery Act)

Equal Opportunity Employer

The University of New Mexico is an affirmative action, equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. We are committed to hiring and retaining a diverse workforce and are dedicated to the goal of building an inclusive and pluralistic faculty and staff. We are committed to teaching and working in a multicultural environment. Visit the links below for more information regarding our commitment to affirmative action and equal opportunity: Equal Opportunity, Non-Discrimination and Affirmative Action at the University of New Mexico Equal Employment Opportunity is THE LAW.

Visit the links below for more information regarding our commitment to affirmative action and equal opportunity:

  • Equal Opportunity, Non-Discrimination and Affirmative Action at UNM
  • Equal Employment Opportunity is THE LAW

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Albuquerque, NM 87131, (505) 277-0111
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