Colorado Health Action Program (CHAP) Manager

Job Summary:

Job Summary:

This full-time position is responsible for providing outreach, curricular programming, and onboarding of Underrepresented Minorities (URM) undergraduate students interested in a healthcare career and health professional mentors for these students as well as didactic curriculum development and delivery to assist URM students in matriculating into their health care career graduate schools of choice. These include but are not limited to careers in MD/DO, RN, APP (PA, NP), PT/OT, Dentistry, Pharmacology, Hospital Administration, and Public Health. As a skilled writer, storyteller, and content creator, this individual will oversee content strategy and produce a wide range of multimedia content for distribution across the website, newsletters, and social media channels. This position will actively assist with the Colorado Area Health Education Center (COAHEC) Program Office marketing and social media requirements. This position will be required to work occasional nights and/or weekends.

Supervision Received:

• Works closely with the Director of Colorado AHEC Program Office, team members, and regional Colorado AHECs and reports to the Finance Administrator of Colorado AHEC Program Office.

Specific Job Duties:

Pathway Programming: (75%):

• This position with works closely Colorado Area Health Center Program management in providing the following services:
• Design, Develop, and Implement Programs and Curriculum as planned with the Director of COAHEC.
• Recruit and train student employees and student/staff volunteers.
• Recruit presenters, volunteers, and educators as needed for program activities.
• Recruit, interview, and onboard, URM undergraduate students interested in healthcare careers.
• Recruit practicing health professionals as mentors.
• Work with Data entry and data extraction for preparing reports.
• Supervise graduate and undergraduate employees.
• Plan, implement, and coordinate the undergraduate school program, maintaining current records on student participation and alumni progression towards a career in health care, and assisting participants with college transition, as well as connecting to office undergraduate or other key pathway/pipeline programs. 
• Assist with administrative and coordinative support to the Undergraduate Pre-Health Program, a program that places undergraduate student interns in shadowing environments at the University of Colorado, Anschutz Medical Campus.
• Plan and coordinate workshops and summer programs with additional collaborations efforts working with key on/off-campus personnel. Some programs may have to be scheduled on the weekends.
• Assist with other pathway duties as needed.

General Operational Management (25%):

• Work with COAHEC Team to place orders using appropriate purchasing procedures, adhering to purchasing guidelines and requirements, and completing necessary paperwork.
• Respond to in-person, written, and telephone requests from students, applicants, colleagues, and other university personnel.
• Assist in resolving faculty, staff, students, and walk-in concerns.
• Answer straightforward questions where possible and provide information about the University, the offices, its programs, deadlines, and processes, etc.
• Determine proper referrals within the offices and University as appropriate.
• Collaborate with staff within the offices to identify opportunities to improve processes and implement plans.
• Develop and implement our marketing strategy for social media, for various target audiences, across different platforms, (Facebook, Instagram, Tik Tok, Twitter, etc.)  to create COAHEC Programs awareness, increase online presence and improve marketing/outreach efforts. Use relevant social media marketing tools.
• Collaborate with relevant team members to write, edit, publish, and share engaging & informative content regularly (e.g. original text, photos, videos, and news).
• Develop metrics to capture data to measure the response of every social media campaign.
• Remain up to date with the latest digital technologies and social media trends.
• Monitor SEO, and user engagement and suggest content optimization for programs and target audiences.
• Additional related tasks as assigned by the supervisor and or the Director of the Colorado AHEC Program Office.

Work Location:

Onsite – this role is expected to work onsite and is located in Aurora, CO. 

Why Join Us:

The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education, and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals - UCHealth University of Colorado Hospital and Children's Hospital Colorado - that treat more than two million adult and pediatric patients each year. Innovative, interconnected, and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care, and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit www.cuanschutz.edu .

The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, holidays, and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness .

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication, and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

• A bachelor’s degree in marketing, journalism, public relations, communications, business administration, business, science, arts, or a directly related field from an accredited institution.
  • Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
• Two (2) years of professional level experience in marketing, including social media, content creation through storytelling, email marketing, and/or related field. 
• The position requires at least one (1) year of experience in program management in pipeline programing and undergraduate students being mentored in a healthcare setting.

Applicants must meet minimum qualifications at the time of hire.

Condition(s) of Employment:

• Must be able to occasionally travel within Colorado to undergraduate institutions, College Fairs, AHEC events and meetings with/at AHEC Regional offices.

Preferred Qualifications:

• Master's degree in marketing, journalism, public relations, or communications from an accredited college or university.
• Direct marketing experience related to product marketing, campaign planning, digital marketing, messaging, positioning, and/or copywriting.
• Experience working in an institution of higher education.
• Experience using CRM databases, CMS systems, and developing content for web.
• Demonstrated experience in the professional use of social media (Facebook, Twitter, Instagram, LinkedIn, etc.) and the internet.
• Demonstrated experience in the use of Microsoft Office (Outlook, Word, Excel, PowerPoint), Adobe Cloud (Photoshop, Publisher, InDesign) or related design software, Cascade Server, or other web content software.
• Experience overseeing and managing a budget.
• Three (3) or more years of experience with program management in an academic medical and/or research setting.
• Current professional teaching license.
• Experience with grant writing.
• Experience in social justice and community Social Determinants of Health (SDoH) work.
• Experiencing in recruitment and hiring of students, student employees, and temps including media marketing.
• Experiencing managing a wellness program for the public health and wellness of students.

Knowledge, Skills, and Abilities:

• Excellent communication and interpersonal skills on the phone and in person. Strong command of the English language, including grammar, spelling, punctuation, formats, proofreading, and syntax.
• Ability and knowledge to track and measure success through analytics and other metrics.
• Ability to multi-task and prioritize multiple projects at once, while meeting deadlines.
• Ability to establish and maintain effective, collaborative working relationships with employees at all levels throughout the institution, and with external constituencies.
• Ability to learn new digital, social media, and software applications.
• Ability to perform in a changing technological environment and learn quickly; adapt and reinvent procedures according to change.
• Outstanding creativity, with a flair for marketing, design, and content editing.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.
• Strong work ethic.
• Outstanding customer service skills.
• Demonstrated commitment and ability to advance diversity and inclusion.
• Ability to interact in a professional manner and ensure strict confidentiality.
• Proficiency in Microsoft Word, Excel, Access, PowerPoint, Adobe and Outlook or other similar software programs. Exposure to Graphic Design would be an advantage.
• Adaptability and ability to successfully manage multiple self-directed projects with competing priorities.
• Strong organizational skills and attention to detail.
• Ability to learn and stay current on the State of Colorado, University of Colorado, and other organizational fiscal policies and procedures.
• Lifelong passion for learning and maintaining a level of knowledge current and up to date.
• Curriculum development, implementation, and delivery.
• Evaluation and assessment of students.
• Creating and leveraging community partnerships.
• Excellent written and verbal communication skills at the undergraduate level or above.
• Excellent knowledge of Facebook, Twitter, Instagram, LinkedIn, and other social media best practices.
• Understanding of SEO and web traffic metrics.
• Audience and buyer persona research.
• Good understanding of social media KPIs.
• Familiarity with web design and publishing.

How to Apply:

For full consideration, please submit the following document(s):

Questions should be directed to: [email protected]

Screening of Applications Begins:

Immediately and continues until April 15, 2024.

Anticipated Salary Range:

The hiring range for this position has been established at $70,551 to $89,741.

The above hiring range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. 

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​.

Background Check Statement:

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program .