Circulation Assistant

William and Mary, United States

Updated: 14 days ago
Location: Williamsburg, VIRGINIA
Job Type: FullTime

Position Information
Position Information


Position Number 00421W
Position Title Circulation Assistant
Employment Category Full Time Operational
Location William & Mary
Department 361000 Swem Library Operating
Unit Mission Statement
William & Mary Libraries support and enhance teaching and research, and foster intellectual curiosity, creativity, and lifelong learning.
Position Summary
William & Mary Libraries welcomes over 600,000 library users through our doors each year. We are hiring a Circulation Assistant to join our team. As a member of the Circulation team, this position staffs the circulation desk, ensuring that library users receive excellent overall service including access to collections and facilities while providing a welcoming and inclusive space to support teaching, learning, and research for the William & Mary community. This role participates in departmental decision-making and problem-solving. Excellent communication skills are essential.
The schedule for this position requires some flexibility due to rotational scheduling. Shifts are typically Monday – Friday 7AM-3:30PM or 8:30AM-5PM with the exception of one evening shift being 12:30PM-9PM. Occasional weekends required.
As a member of the circulation team, the Circulation Assistant will support the many facets of the department, including:
After appropriate training, routinely serve as a rotating staff person in charge of the library with responsibility for the safety and security of persons and materials in the library.
  • Ensure that Swem Library is open and/or closed according to established schedules.
  • Understand and apply building safety procedures (evacuation, tornado, active shooter) and operate PA system and act decisively during emergencies to ensure patron and staff safety.


Circulation Desk Customer Service
  • Work assigned shifts at circulation desk or as the staff back up, including checking in and out library materials, answering questions, interpreting and applying library policies and procedures.
  • Direct student staff to ensure most urgent work is completed in a timely manner.

Maintain Bookstacks at Swem Library and Offsite Stacks
  • Oversee library bookstacks, ensuring the approximately 1,300,000 books are in good order and well distributed on the shelves.
  • Organize and manage shifting projects to make space for new books and/or collections.
  • Coordinates student re-shelving of the 35-45,000 items annually (either used in the library or checked out & returned) in a timely manner.

Coordinate Delivery of Library Materials to Partner Libraries
  • Schedule and oversee student employees to complete deliveries and pick-up of books across campus using the library electric vehicle, electric bike, and delivery to off-campus locations using the library van.

Assist with Student Supervision
  • Direct student workers to complete assigned tasks.
  • Leads student employees by answering their questions, and conducting informal and formal training, acting as a good role model and providing a positive place to work.

Other Duties as Assigned
  • Assist with set-up for library events including set up and break down of tables, chairs, and signage.
Conditions of Employment
This position requires a valid driver’s license.
Essential Designation No
FLSA Non-Exempt
Position Restricted? No, this is a continuing E&G funded position
Position Term 12-Month
Position Months Faculty or Staff: 12 month
Required Qualifications
  • High School Diploma
  • Experience working in a customer service
  • Experience using Microsoft software
  • Demonstrated ability to prioritize assignments, interpret and apply policies and procedures and problem solving.
  • Demonstrated ability to prioritize assignments, interpret and apply policies and procedures and problem solving.
  • Demonstrated ability to communicate effectively, orally and in writing, with a wide variety of people
  • Ability to work independently
  • Commitment to fostering an inclusive work culture
Preferred Qualifications
● Bachelor’s degree
● Previous experience working in a library
● Experience hiring, training, or supervising others
● Experience circulating library materials using an integrated library system
● Experience in maintaining library bookstacks or similar inventory management
Is the position remote work eligible? Not eligible
Remote Work Disclaimer
Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor’s ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.
Advertised Pay Range $41,000 - $45,000
Advertised Pay Range Statement
All hiring rates are commensurate with relevant experience up to the advertised amount considering internal alignment.
University Salary Range U05
Benefits Summary Statement
William & Mary offers our employees a full array of benefits including retirement, health insurance with options for expanded dental and vision along with group and optional life insurance with coverage for spouse and children, flexible spending accounts, and an EAP (Employee Assistance Program).
Our employees enjoy additional university benefits such as educational assistance, professional development, wellness benefits, and a robust holiday schedule. All employees have access to fitness facilities on campus. Staff members also have access to the university libraries, and much more. To learn more, go to: https://www.wm.edu/offices/uhr/benefits/index.php?type=none
Job Open Date 04/15/2024
Review Begin Date 05/06/2024
Job Close Date
Open Until Filled Yes
Special Application Instructions
For full consideration, apply by review date; position is open until filled.
Background Check Statement
William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.
EEO Statement
William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The university is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.

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