Title: Card Services Associate
Position Type: Student
Search Type: External - minimum 7 days
Department: 68R000 - University Business Services
Division: 4R0000 - Finance & Administration
Position Location: Richmond Campus
Driver Classification: Non-Driver
FLSA: Non-Exempt
Pay Scale: Minimum $8.00/ hour
Hours Per Week: Up to 29
Contact Person: Mary Miller, [email protected]
Job Summary/Basic Functions
Colonel Card Services is the first face-to-face interaction many patrons have with the university. A Card Services Associate will deliver exceptional front-line customer service to a diverse client base, including students, faculty, administrators, and university contractors.
The Card Services Associate will reflect high standards and professionalism associated with EKU while upholding office and patron privacy protocols.
Minimum Qualifications
- Applicants must be a student enrolled at EKU.
Preferred Qualifications:
- Applicants should exhibit excellent communication skills and the discretion to uphold applicable university protocols and confidentiality obligations. Previous experience in a professional office or customer service environment is preferred.
Job Duties:
- 75% - Print replacement ID cards for patrons - (Essential)
- 20% - Answer any questions from visiting patrons - (Essential)
- 5% - Keep the office organized and update virtual files as needed. - (Marginal)
Sponsorship: This position is not eligible for visa sponsorship.
AA/EEO Statement
Eastern Kentucky University is an Equal Opportunity/Affirmative Action employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.
Background Check Statement
Offers of employment are contingent upon satisfactory background check.
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