Campus Safety Specialist

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• Patrol by foot, bicycle, or in patrol vehicle College grounds and inspect campus buildings and property to deter and prevent theft, vandalism, and personal injury hazards.
• Lock and unlock buildings, doors, offices, windows, labs, etc. as required for staff and events.
• Provide assistance and general information to staff, students and the public as needed. Assistance may include providing directions to locations on and off campus, jump starting cars with dead batteries, escorting individuals to their vehicles, or addressing specific safety concerns with individuals or groups.
• Promote safety and security at special events, including but not limited to providing traffic control, signage, and planning assistance.
• Complete documentation for campus incidents, which may include personal observations and the observations of persons witnessing and/or involved in the incident. Share documentation with supervisor for guidance.
• Assist, as needed, with snow removal, de-icing, office moves and other services as required. Provide identification badges and building access to contractors and approved visitors. Set building electronic door locks.
• Assist in medical waste collection/disposal process and other minor, safety-related tasks as assigned.

• Enforce and adhere to college policies and regulations through approved methods. This may include the issuance of citations for parking, traffic and policy regulations on campus. Report policy violations to supervisor or other authorities for appropriate action and follow up.
• Observe and maintain confidentiality regarding all persons and incidents, as required to protect the rights of individuals and the integrity of inquiries in accordance with law, rule, policy and procedure.
• Observe and report potentially hazardous physical conditions; may remedy condition when appropriate (e.g., fallen limbs, debris, damage to streets or sidewalks, etc.).
• Perform regularly scheduled fire drills and document results. Perform regularly scheduled inspections of patrol vehicle and safety equipment (AED & Fire Extinguishers) and document results.
• Report infractions of certain safety regulations, unsafe conditions and potential illegal/criminal acts to supervisor and as necessary, the appropriate department or outside agency, including 911.
• Monitor video surveillance systems and review video footage for incident follow-up within the requirements of COCC B-10-0 Video Camera Systems policy.

• Assist in emergency management support as needed and directed by college leadership.
• Respond to calls for emergency assistance or medical aid and coordinate with emergency services to expedite their response.
  • Document actions and observations as directed.

• Ability to work independently during on-duty hours, with minimal supervision.
• Ability to use prudent judgment in dealing with sensitive or emergency situations, within College guidelines.
• Ability to provide assistance, advice, and information to staff, students, and the public.
• Ability to demonstrate a calm demeanor and professionalism when dealing with others.
• Ability to use appropriate de-escalation measures in complex situations. Ability to effectively communicate with hostile and/or emotionally distressed individuals on issues of safety and security.
• Ability to render first aid in emergencies.
• Ability to work effectively with other Campus Safety staff, College staff from various departments, students, the public and emergency services providers.
• Ability to work effectively and sensitively with constituents from diverse cultural backgrounds and perspectives.
• Ability to model and support community-oriented policies that ensure diversity and cultural competency.
• Ability to maintain student confidentiality, data integrity, and comply with all related college, state, and federal standards, including the Family Education Rights and Privacy Act (FERPA) and maintain the confidentiality of other sensitive information.
• Ability to accurately identify, report, and, in some cases, correct safety hazards on campus.
• Ability to safely operate a vehicle during varying road and weather conditions, including snow, ice, and rain.
• Ability to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter.
• Ability to effectively conduct internet research and utilize common Microsoft applications (Word, PowerPoint, Excel) as well as the ability to learn and effectively utilize a student information system (Banner) and other standard office software and hardware.
• Knowledge of the methods and practices of professional campus safety procedures including those used in patrol, traffic control, verbal de-escalation, incident management, safety, and fire.
• Knowledge and understanding of relevant College, local, state and federal safety laws, regulations, and procedures, including blood borne pathogen procedures.

• Possess a high school diploma or equivalent.

• Two years’ experience in direct contact customer service position that includes answering inquiries from internal and external stakeholders, resolving conflicts; communicating information to stakeholders, and following policies.

• One year or more experience working in campus safety, educational security, private security, law enforcement, emergency medical services, environmental health and safety or a related field.
• 30 credits or more of college level coursework in any combination of the following: Criminal Justice, Public Administration, Sociology, Psychology, Social Work, Communications, emergency services, or related field.