Campus Care Advocate Program Coordinator (TUC- Strength United)

About The University Corporation

The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc

Mission:

Empowering Families, Ending Violence, and Developing Leaders

Overview:

The Campus Care Advocate Program Coordinator is a member of the California State University Northridge response to sexual assault and interpersonal abuse.  The Campus Care Advocate Program Coordinator is responsible for overseeing the goals and objectives of the program to include coordination and provision of client services, training and mentoring of incoming campus care advocate’s understanding of internal processes and collaboratively works across agency departments to ensure all aspects of client service delivery are met.

Duties and Responsibilities:

Located on CSUN campus, the Campus Care Advocate Program Coordinator reports to the Clinical Program Manager for Campus Services. Coordination: Oversees the review, interview and assessment, assignment and referral of clients within the organization’s campus programming.  Works collaboratively with the Clinical Program Manager and the agency clinicians. Maintains a master schedule and directly assigns clients to clinicians to ensure effective and timely responses to requests for services. Responsible for identifying, planning, implementing, and providing direct services to derive additional mind-body interventions for improved client outcomes. Client Services - Provides crisis intervention, emotional support, case management, short-term counseling, accompaniment to forensic medical evidentiary evaluations, Title IX proceedings, office of equity and diversity and court proceedings; assists in obtaining restraining orders, provides referrals and resources to ensure streamlining of service provision.  Adheres to mandated reporting and confidentiality rules, policies and procedures of Strength United.  Consults with a licensed staff clinician on issues regarding mandated reporting, client confidentiality, and/or suicide.  Provides follow-up; remains connected with clients on a weekly or monthly basis to maintain the flow of communication and assistance; facilitates access to address legal and immigration related issues of clients and links to partner agencies.  CSUN Partnership Liaison - Works in close coordination with the Office of Equity and Diversity, Department of Police Services, Counseling, Health and Student centers as well as off campus members of the sexual assault response team. Maintains multi-disciplinary partner relationships through effective and proactive communication and coordination. While upholding confidentiality with multi-disciplinary team members on campus; facilitates communication between campus partners and clients. Meets regularly with supervisor and/or Executive Team to ensure coordination and communication regarding ongoing issues and concerns.  Data Collection and Documentation - Maintains all client files; documents all client contact; documents all onsite and offsite referrals, and outcomes; maintains all consents; gathers and enters statistical data resulting from advocate contacts into web-based data management system; and provides reports to program and agency administrators. Training and Workshops - Provides training and presentation to a range of on campus entities to include: Incoming Students, Housing, Health Center, Faculty, Staff and Classroom lectures.  Participates in and provides cross training to partner agencies and multi-disciplinary team case review; attends monthly meetings as assigned. Trainingand Mentoring – provides initial and ongoing training, support and mentoring to Campus Care Advocates regarding internal processes. Will perform other duties as assigned, such as coordinating Trauma Informed Yoga Groups and other wellness events and activities for clients and staff.

Qualifications: Must possess a Master’s Degree in Counseling or enrollment in a Marriage and Family Therapy program or Master’s in Social Work graduate level program in an accredited institution. If the selected candidate is not already certified by the state of California as a Domestic Violence and Sexual Assault Counselor advocate the candidate will have to attend the requisite training to obtain the certification. Must pass a Criminal Clearance. Must possess strong organizational skills and attention to detail. Must have excellent computer skills, including the ability to use both Mac and PC platforms and to use Microsoft Office and database programs.

Knowledge, Specialized Skills, and Abilities:  Must demonstrate ability to assess risk and work with representatives from various campus departments, upholding professional boundaries.  Must be comfortable in hospital settings with ability to view injuries in a calm manner. Must demonstrate the capacity to remain calm, focused and responsive in crisis situations.   Must demonstrate the ability to use communication skills that successfully convey and obtain accurate and complete information in a respectful and caring manner.  Have a basic knowledge of body language and non-verbal communication.  Understand and demonstrate active listening skills.  Must be a critical thinker, reasoning, organizing and analyzing information so that problems are accurately understood, and solutions are congruent with client’s capacities and outcome orientated.  Capacity to negotiate and collaborate to insure the client’s successful receipt of services. Demonstrate the skill of advocating for the needs and rights of people.  Must show a passion and sensitivity for trauma work. Demonstrated experience to maintain cooperative working relationships with others; be team oriented; coordinate/collaborate with professionals from multiple agencies whilst maintaining appropriate boundaries and client confidentiality Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity, sexual orientation, abilities, and religious backgrounds and an ability to work collaboratively in an ethnically linguistically, and culturally diverse environment.  

Pre-employment Requirements:

• County, State and Federal Criminal Checks
• Driving Record
• Education Verification
• Reference Check
• Access to a reliable vehicle, valid California Driver’s license and proof of automobile insurance
• Must Maintain personal cell phone

Physical Requirements and Work Environment:

Work is performed in an office setting with a low-to-moderate noise level; employee will need to utilize their personal vehicle for travel to and from meetings outside the office; employee must regularly communicate by telephone, written communications and in-person with staff, families served, partners, funders and other professionals; occasionally lift, carry and position objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay, Benefits, & Work Schedule

This position is employed through The University Corporation (TUC).

Full Pay range: $21.63 per hour - $35.72 per hour

The anticipated hiring range: $21.63 per hour - $35.72 per hour

Time Base: Full-Time

Benefits: Medical, Dental, Vision

General Information

THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN.

How to Apply

Please complete the online application/resume upload submission process in order to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process.

Application Screening begins Thursday, February 15th and will continue until the position is filled.

In order to be considered in the initial review, applications must be submitted prior to the date listed above.

Application submissions received after the application screening date will be reviewed at the discretion of the University.

For more detailed information on the application and hiring process, please view the link below:

http://www-admn.csun.edu/ohrs/employment/

Equal Employment Opportunity

The University Corporation is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077.

Advertised:Jan 31, 2024 (9:00 AM) Pacific Standard Time
Applications close:Open until filled