Business Systems Analyst

University of Utah, United States

Updated: 10 days ago
Location: Salt Lake City, UTAH
Job Type: FullTime

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Business Systems Analyst
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Announcement
Details


Open Date 03/25/2024
Requisition Number PRN38060B
Job Title Business Systems Analyst
Working Title Business Systems Analyst
Job Grade E
FLSA Code Computer Employee
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
Monday thru Friday; 8:00 – 5:00 with some weekend and evening work as necessary
VP Area Academic Affairs
Department 00294 - Financial Aid
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $58,300 - $66,000
Close Date
Open Until Filled Yes
Job Summary
The Business Systems Analyst supports the analysis, design, development, implementation and functioning of the systems used to support the University Office of Scholarships and Financial Aid. Investigates and researches solutions to novel situations and actively engages in advancing systems projects. Works directly with clients and project/business leaders to identify system requirements and organizes action plans. Maintains working knowledge of business functions and utilizes technical expertise to provide systems solutions that support business needs, automate workflows, and in turn reduce reliance on manual or redundant processes.
Responsibilities
1. Systems development, operations, and maintenance
  • Works collaboratively with the Systems team to help ensure systems are functional, compliant, well-managed, operational, and accessible.
  • Engages in the analysis, design, development, implementation, and functionality of the systems to support the needs of the office; may include enterprise resources and ancillary platforms/technologies.
  • Troubleshoots and seeks resolution to system(s’) errors, anomalies, and bugs.
  • Collaboratively prepares for upgrades and patches including identifying necessary testing requirements, running test scripts, and preparing the office staff for any changes to user interface.
  • Ensures all forms of technology available to the office are well utilized and maintained.
  • Coordinates with business stakeholders to establish response times/ service level agreements and ensures fulfillment of system requests within the defined agreement.


2. Technology integration and maintenance
  • Keeps office staff apprised of the technology resources available that will assist with system functions.
  • Helps identify and diagnose technology concerns and operational difficulties associated with system use, including potential resolution(s).
  • Collaborates with Systems team to train users on system functionality and upgrades/enhancements. Helps design and deliver associated training materials and plans for users/clients.
  • Seeks to have hardware and software platforms implemented well, integrated to the maximum extent possible, and well-maintained.

3. Systems Security
  • Serves as member of team monitoring controls for systems and data access, assuring access is granted only for those with legitimate and authorized business need in accordance with applicable laws, regulations, and policies.
  • Assists the systems security officer for the office and provides support, including backup, to security administrator.

4. Data and analysis
  • Works collaboratively to ensure and maintain data accuracy, relevancy, and integrity for the office. This includes helping ensure all data collection, analysis, and reporting efforts are accomplished timely, and with accuracy and integrity.
  • Assists in assuring and monitoring data security and confidentiality, especially in providing system recommendations that support data security as part of data collection, analysis, and reporting.
  • Supports development and documentation of data definitions in business use cases and works with fellow data stewards/custodians on collaborative understanding.
  • Interprets staff data needs from system and develops queries/reports; ensures output is accurate and conforms to business needs.

5. Training and professional development; maintain professional demeanor
  • Ensures and maintains accurate documentation of processes and procedures being utilized along with their functional role in the office.
  • Maintains current knowledge of system requirements and researches best practices to fulfill system needs.
  • Keeps up to date on knowledge of upcoming system enhancements and opportunities.
  • Stays current on relevant certifications and training.
  • Actively participates in professional meetings, conferences, and workshops; meets and communicates regularly with colleagues in similar positions/roles; researches industry practices; shares resulting knowledge and research with management and staff in order to serve well the students and the institution.
  • Maintains professional appearance and demeanor, including when engaging students, families, colleagues, and members of the public.
Minimum Qualifications
Requires an associate’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) and 2-4 years of experience in the field or in a related area. Familiar with relational database concepts, and client-server concepts.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
  • Prefer experience with PeopleSoft and ancillary systems, or substantial experience with student information systems within a large, research-intensive university setting.
  • Prefer demonstrated analytical, systems development experience.
  • A wide degree of creativity and latitude is expected.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  • * Do you have a related Associate's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
    • Yes
    • No
  • * How many years or related experience do you have? Related experience includes analysis and evaluation of business systems and user needs.
    • Less than 2 years
    • 2 years or more, but less than 4 years
    • 4 years or more, but less than 6 years
    • 6 years or more, but less than 8 years
    • 8 years or more

    • Applicant Documents
    Required Documents
  • Resume
  • Cover Letter
    • Optional Documents
  • Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
  • Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission

    • University Human Resource Management
    250 East 200 South, Suite 125 Salt Lake City, UT 84111
    Contact us: (801) 581-2169 By Email: [email protected]

     


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