Business Reporting Analyst-Journey

University of North Carolina at Charlotte, United States

Updated: about 1 month ago
Location: Charlotte, NORTH CAROLINA
Job Type: FullTime
Deadline: ;

Position Information
General Information


Vacancy Open to All Candidates
Employment Type Permanent - Full-time
If time-limited, note appointment end date
Hours per week 40
Months per year 12
Position Number 009980
NC Salary Grade Equivalency GN11
Classification Title University Program Specialist
Working Title Business Reporting Analyst-Journey
Salary Range $52,721 - $65,901
Anticipate Hiring Range $52,721 - $60,320
FLSA Status Non Exempt
Division Business Affairs
Department Facilities Management (Adm)
Work Unit Facilities Management AVC
Work Schedule
8:00 am – 5:00 pm; Monday – Friday
Primary Purpose of Position
This position serves as a Business Reporting Analyst with responsibility for conducting a descriptive analysis of Facilities data and be able to identify specific patterns of activity within the data. This position utilizes technical and analytical skills to create and update visualizations in Tableau and Excel. In addition, this position routinely updates dashboards and infographics on the website.
Minimum Education/Experience
Required Minimum Qualifications:
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
University Preferred Qualifications:
Graduation from a four year college or university and at least three years of program associate experience; or an equivalent combination of training and experience.
Essential Job Duties
  • Work with a team to provide work orders and facilities-related analytical information to FM staff as well as campus partners.
  •  Convey professional and audience-appropriate communication to FM management and campus departments.
  • Design, develop, and interpret facilities-related data and maintain reports.
  • Prepare and update analytical reports in MS Excel, PowerPoint, and Canva.
  • Provide descriptive analytics to identify specific patterns of activity within the data.
  • Justify financial information provided by the immediate supervisor, FM senior leadership, and customers.
  • Collaborate with other units in FM to enhance or create new metrics for the department.
  • Use of technical skills to create and update dashboards in Tableau for increased analysis and visualization presentations.
  •  Prepare managerial reports and perform various calculations to assist the supervisor.
  • Website management and publishing using basic coding in Drupal.
Other Work Responsibilities
  •  Identify areas for data cleaning and execute with the help of developers as needed.
  • Perform benchmark analysis against industry peers.
  • Perform other duties as assigned and/or delegated to support all Facilities Management operations.
  • Assist other Finance and Business Operations staff as needed.
  • Assist with developing standardized processes and procedures to ensure continuous improvement.
  • Proactively keep pace with industry developments.
  • Prepare and complete special projects.
Departmental Preferred Experience, Skills, Training/Education
  • Bachelor’s degree in a related field. Master’s degree preferred.
  •  Intermediate to advanced Tableau and Excel skills.
  •  Experience working with data in a deadline-driven environment.
  • Ability to work independently and manage multiple competing priorities
  •  Excellent analytical and critical thinking skills.
  •  Knowledge of accounting, business analytics, budgeting, and/or finance.
  • Strong attention to detail.
  •  Demonstrated leadership and communication (verbal and written) skills.
  • Strong reporting and data visualization skills.
  •  Website publishing experience helpful.
  • Facilities experience.
Necessary Licenses or Certifications
Positions may be required to possess and maintain required certification, licensure, educational level, and/or experience criteria as applicable to the tasks being performed and follow applicable building codes.
Work Location Facilities Finance and Business Operations
Posting date 03/01/2024
Closing date 03/15/2024
Proposed Hire Date 04/08/2024
Contact Information
Special Notes to Applicants
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits

The finalist will be subject to a Criminal Background Check.
Please upload reference information including ​names, position titles and company/institutions, phone numbers, and email addresses of at least ​two​ current/previous supervisors.

* The Search Committee will not contact references without first verifying permission with the finalist​.
Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
* Do not write ‘see resume’ on your application when completing the job duties section.
If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers (see the job duties section of previous employment).
* Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
Please submit a resume and cover letter with your application.
* These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

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