Business Operations Specialist (Open Rank Entry or Intermediate)

Job Summary:

Join CU Anschutz Central Human Resources as a Business Operations Specialist. As a member of the HR Operations team, you will be a main point of interaction for those seeking central HR services, guidance, and support. This role is ideal for individuals that enjoy a variety of interactions with others and tasks. This role has the opportunity to enjoy a hybrid schedule that includes three days a week in the office and two days working remotely. The individual in this role should be a self-starter that works well in a group setting as well as individually. We are seeking an individual who truly thrives in a team environment, has a willingness to learn, and prioritizes customer service.

Key Responsibilities:

• Oversee the day-to-day business operations functions for the HR Operations team.
• Provide a high level of customer service by reviewing/analyzing requests received from visitors, email and by phone. Responds to the inquiry providing guidance or provides a warm handoff.
• Work within the campus data, workflow and planning tool to create data tracking sheets, develop and maintain dashboards and organize incoming work for team members.  
• Catalogue and retrieve campus-level personnel records in CU’s document management system. Serve as system administrator for HR instance.
• Evaluate personnel records to prepare written and verbal employment verifications outside of third-party system when required.
• Provide annual service recognition event coordination by managing reservations, finalizing invoices with vendors, sending invitations, tracking RSVPs, tracking expenses against overall budget, and assisting as an onsite coordinator.

Work Location:

Hybrid—This role is eligible for a hybrid schedule. At this time, hybrid is defined as working on campus three days a week and remotely two days a week. 

Why Join Us:

Central Human Resources at the University of Colorado Anschutz Medical Campus is committed to providing extraordinary service to more than 15,000 faculty and staff members critical to the university's success in teaching, research, community service and clinical care. The HR Operations Team provides services, guidance, and stewardship of Human Resources functions across several stages of the employee life cycle. The team strives to maintain HR best practices, deliver exceptional service, and minimize misalignment with HR policies.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

Many additional perks & programs with the CU Advantage .

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

Entry Level

• A bachelor’s degree in public administration, public policy, business, higher education administration, social sciences, behavioral sciences or a directly related field from an accredited institution.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.

Intermediate Level

• A bachelor’s degree in public administration, public policy, business, higher education administration, social sciences, behavioral sciences, or a directly related field from an accredited institution
• One year of professional-level experience in business operations support, procurement, office management, and/or human resources. 

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.

Preferred Qualifications. 

• Experience with purchasing, vendor relations, and procurement
• Experience developing and pulling reports
• Experience providing direct customer service
• Experience with Smartsheet or Excel formulas and data analysis
• Experience in an institution of higher education or a similar complex organization.

Knowledge, Skills and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated ability to work with a level of ambiguity, review resources, and then determine the best way to move forward.
• Demonstrated ability to think critically and analyze resources
• Strong attention to detail.
• Demonstrated commitment and ability to advance diversity and inclusion.
• Ability to multitask or switch tasks frequently.
• Ability to research questions and seek answers.

How to Apply:

For full consideration, please submit the following document(s):

1.     Resume

2.     Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Megan Freije, [email protected]

Screening of Applications Begins:

Immediately and continues until April 19, 2024.

Anticipated Pay Range:

The starting salary range (or hiring range ) for this position has been established as:

Entry – $50,000

Intermediate - $54,383

The above salary range (or hiring range ) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program .