Details
Posted: 01-Feb-24
Location: Davis, California
Salary: Open
Categories:
Information Technology
Staff/Administrative
Internal Number: 4982419
BUS TCHL SUPP ANL 2 TX (Service Desk Analyst)
Department Description
The Letters and Science Information Technology Services Unit (LS IT) service center within the College of Letters and Science provides information technology services and support to the 50+ departments, programs, and centers within the college and to external clients. LS IT provides helpdesk/desktop support service for more than 4,000 workstations and laptops, systems administration for more than 100 servers, and development services for business and academic applications and websites. This position is a member of the service desk and desktop support team, serving as an escalation point for advanced technology support needs.
Job Summary
Under general direction of Letters and Science IT Service Desk and Desktop Support Manager, provide advanced consultation, training, instruction, and troubleshooting/problem-solving to faculty, research staff, administrative staff, graduate students, and other affiliates across the 50+ Letters and Science departments for hardware, software, network and related computer systems, specialized research equipment, and handheld and peripheral devices. Ensure operation of such systems for individuals and groups of computer and IT service users. Analyze, recommend, install, configure, and evaluate systems and tools for internal and end user use. Develop and conduct tests of hardware and software and report on configurations and behavior. Develop and provide technical documentation and training. Assess needs and recommend hardware and software acquisitions and upgrades. Supervise student employees in providing services described above. Fulfill information security duties; manage and report on compliance with security controls, execute incident response plans, and ensure that information security and privacy are a priority across all duties.
Position Information
Apply by Date
2/15/2024
Salary Range
$30.15/hr. - $48.84/hr.
Appointment Type
Career
Number of Positions
1
Percentage of Time
100%
Shift Hours
Manager will advise
Location
Davis, CA
Union Representation
Yes - TX
Benefits Eligible
Yes
PHYSICAL DEMANDS
- Physical Demands: Work at computer terminal for extended periods of time.
- Lifting Requirements: Dexterity and ability to lift and manipulate server and desktop computing equipment.
WORK ENVIRONMENT
MINIMUM QUALIFICATIONS
Minimum Education/Experience:
Minimum Knowledge, Skills, and Abilities (KSA):
PREFERRED QUALIFICATIONS
Preferred License/Certification:
Preferred Education/Experience:
SPECIAL REQUIREMENTS
Background Check
This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.
Diversity, Equity, Inclusion and Belonging
At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve.
We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here.
As you consider joining UC Davis, please explore our https://apptrkr.com/get_redirect.php?id=4982419&targetURL=
This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.
Diversity, Equity, Inclusion and Belonging
At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve.
We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here.
As you consider joining UC Davis, please explore our Principles of Community , our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected .
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
Apply by Date
2/15/2024
Salary Range
$30.15/hr. - $48.84/hr.
Appointment Type
Career
Number of Positions
1
Percentage of Time
100%
Shift Hours
Manager will advise
Location
Davis, CA
Union Representation
Yes - TX
Benefits Eligible
Yes
To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucdavis/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=7&JobOpeningId=64365&PostingSeq=1
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
Copyright 2022 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency jeid-71d57035282af84fa47d72867958143b
Create a Job Alert for Similar Jobs
About University of California Davis
UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we’ve been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.
Connections working at University of California Davis
More Jobs from This Employer
https://main.hercjobs.org/jobs/19699552/bus-tchl-supp-anl-2-tx-service-desk-analyst
Return to Search Results
Similar Positions
-
Bus Tchl Supp Anl 2 Tx (Service And Desktop Systems Support Analyst), University of California, United States, 13 days ago
Department Description The College of Engineering Information Technology Unit (COE IT) within the College of Engineering provides information technology services and support to the departments, pr...
-
Bus Tchl Supp Anl 2 Tx (Business Technology Support Analyst), University of California, United States, 15 days ago
Department Description This position is part of the UC Davis School of Veterinary Medicine Information Technology (SVM-IT) department. SVM-IT is a matrix organization consisting of the three main ...
-
Bus Tchl Supp Anl 3 Tx (Senior Desktop Support Analyst), University of California, United States, 15 days ago
Department Description The Letters and Science Information Technology Services Unit (LS IT) service center within the College of Letters and Science provides information technology services and su...
-
Sales Spec 2 (Institutional Technology Sales Rep), University of California, United States, about 5 hours ago
Job Summary Department Purpose The UC Davis Stores is a full-service institutional store, owned and operated by the University, to provide the tools of education to the University community. With ...
-
Scrty Guard (Protective Service Specialist), University of California, United States, 5 days ago
Department Description The UC Davis Police Department’s civilian security division, provides security services 24 hours per day, 7 days per week at and across various locations on the UC Davis Cam...
-
Addiction Medicine And Psych Nurse Practitioner Ii (Nurse Pract 2), University of California, United States, about 5 hours ago
Job Summary To provide independent advanced level nurse practitioner clinical expertise to patients and their families on an on-going basis. This includes the management of chronic stable medical ...