Building Service Worker

POSITION OBJECTIVE

Custodial Services strives to provide high quality, customer service-oriented cleaning services to the university community. Building Service Workers provide routine and special cleaning services in campus buildings and residence halls, including restrooms, bathrooms, offices, classrooms, laboratories, and public areas. The nature and frequency of cleaning is performed according to Custodial Services' Quality Control Program.

ESSENTIAL FUNCTIONS

Dust all flat and vertical surfaces and windowsills daily. Dust all surfaces including desks, tables, chairs, file cabinets, windowsills, bookshelves, bookcases, walls, blinds, vent and radiator grills, ceilings and light fixtures. (20%)

In restrooms, clean and disinfect sinks, toilets, clean mirrors, mop bathroom floors daily, and do showers, complete cleaning, twice weekly. Disinfect shower curtain. Police shower daily. Clean drinking fountains and emergency eyewashes, etc. Replenish all restroom supplies such as toilet paper, paper towels and soap; Request supplies in reasonable quantities, to avoid shortages and overstocking. Turn in vending funds. Clean interior glass and all types of furniture. (15%)

Spot clean walls, doors, partitions, switch plates, etc. Sweep, dust mop, wet mop, wax and spray buff floors. Vacuum, spot clean, and shampoo carpeting. Clean and replenish chalkboard, trays and erasers. (10%)

According to the assigned schedule: Shampoo furniture as needed. Clean washing machines, dryers, and common spaces in residential facilities daily, empty wastebaskets and recycling containers per procedures. Carry trash outside to pick-up locations. (10%)

Clean Venetian blinds, HVAC grills, handrails, elevator interiors and tracks, etc. Clean light lenses. (10%)

Assist in the coordination of an appropriate level of supplies to assigned buildings avoiding shortages, overstocking, and emergency orders. (10%)

Communicate daily with supervisor to report achievements, progress and problems. Actively seek out and suggest improvements to operations. During the course of the daily work shift, report any quality control issues or problems identified in the building to the supervisor, and if possible, make appropriate recommendations to solve the matter. Recognize when assistance, training, and direction are needed so that work objectives are accomplished in a safe, complete, efficient, and timely manner. Alert the supervisor to these situations and assist as needed. Turn off lights in unoccupied rooms, lock doors, in all rooms except classrooms, and secure all windows. (15%)

NONESSENTIAL FUNCTIONS

Keep assigned custodial closets clean and neat. Keep track of all equipment assigned to building. Ensure that equipment is maintained in proper condition, and promptly turn equipment in for repair when needed. Assist co-workers in other areas and buildings when necessary; assist security and maintenance staff during emergencies. Within assigned buildings, ensure that the university's recycling programs are carried out. Identify areas where building occupants are not properly recycling and report it to the supervisor. Ensure that all university safety procedures are followed within the cleaning group Follow university safety procedures; use appropriate safety gear; use caution when mixing chemicals and operating electrical equipment; immediately report any accidents and injuries to supervisor. Be responsible for keys¿ turn in key ring after shift. Identify and promptly report problems requiring Security or Maintenance assistance to supervisor. Cooperate with Security at all times and assist as needed in emergencies. Shovel snow from building entrances and steps in emergencies. Duties not restricted to those mentioned. May be assigned other duties as required. (10%)

CONTACTS

Department: Daily contact with colleagues to maintain workflow.

University: Occasional contact with staff outside of Student Affairs to exchange information.

External: Limited or no contact with outside customers to exchange information. 

Students: Daily contact with students at all levels to exchange information.

SUPERVISORY RESPONSIBILITY

This position has no permanently assigned staff.

QUALIFICATIONS

Experience: 3 years of experience required.

Education: High school education required. 

REQUIRED SKILLS

Must be able to read and follow instructions

Must be familiar with the proper use of cleaning tools, supplies and safety equipment

Must be able to work both independently and as part of a team.

Ability to meet consistent attendance.

Ability to interact with colleagues, supervisors, and customer face to face. 

WORKING CONDITIONS

Must be able to lift and carry up to 50 pounds; engage in frequent walking, standing, bending, stretching, and stair climbing; and operate power equipment such as high speed buffers. Must be able to pass required physical examination. The working environment may have occasional exposure to potential biological hazards. Typical shifts are 8 a.m. to 4 p.m., 5 p.m. to 1 a.m. or 10 p.m. to 6 a.m. or assigned shift. Overtime and emergency hours may be required. The university is a non-smoking environment.

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity.  Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

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Case Western Reserve University provides reasonable accommodations to applicants with disabilities.  Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation.  Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

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