Building Service and Operations Manager

Colorado State University, United States

Updated: about 19 hours ago
Location: Fort Collins, COLORADO
Deadline: 10 Apr 2024

Posting Details
Posting Detail Information


Working Title Building Service and Operations Manager
Position Location Fort Collins, CO
Work Location Position is fully in-office/in-person
Research Professional Position No
Posting Number 202400426AP
Position Type Admin Professional/ Research Professional
Classification Title Prof/Indiv Contrib III
Number of Vacancies
Work Hours/Week 40
Proposed Annual Salary Range $71,280 – $86,340
Employee Benefits
Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment to diversity, equity and inclusion , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
  • Review our detailed benefits information here.
  • Explore the additional perks of working at CSU here .
  • For the total value of CSU benefits in addition to wages, use our compensation calculator .
  • Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in !
Desired Start Date
Position End Date (if temporary)
To ensure full consideration, applications must be received by 11:59pm (MT) on 04/10/2024
Description of Work Unit
Housing & Dining Services
Please visit https://housing.colostate.edu/about/employment/ for open positions and insights to joining Housing & Dining Services (HDS) as the largest department on campus with 450 full-time staff and 1,700 hourly and student staff, and nearly 8,300 students live on campus. HDS is responsible for the management, finance, administration, and program development of all University housing facilities, including residence halls, university apartments, and Mountain Campus.
As a department, HDS works to create dynamic housing and dining experiences that enhance personal growth and global engagement. We do this through implementation of our values of customer first service, commitment to students and staff, integrity, respect and teamwork, inclusiveness and diversity, innovation, and stewardship.
Housing & Dining Services Facilities
Housing & Dining Facilities is a work unit within Housing & Dining Services that provides care and stewardship for the 2.5+ million square feet of CSU’s living centers and dining facilities. We are a customer-first service organization, delivering a variety of services including skilled labor, environmental services, warehousing, movable assets, renovation and construction oversight, and all associated facilities management functions. We are committed to our students, staff, and the CSU community. We Facilitate Success.
WORKING AT CSU
Founded in 1870 as the Colorado Agricultural College, Colorado State University is now among the nation’s leading research universities. Fort Collins is an award-winning city located on the Front Range of the Rocky Mountains with the foothills and 14,000-foot peaks visible to residents. Easy access to hiking, skiing, rafting and other outdoor sports is a great advantage to CSU students, faculty, and staff.
CSU’s Commitment to Campus offers employees a healthy work-life balance through a wide variety of programs, discounts, and special benefits. This includes Employee Study Privilege (nine free credits per year available through CSU, CSU Global, CSU Online Plus, and University of Northern Colorado), Family Tuition Scholarship Program, Discounted Veterinary Care, Wellness Membership Discounts, Volunteers in Public Schools Leave Program, Athletic Ticket Discounts, and much more! Visit www.facultyandstaff.colostate.edu to learn more about working at CSU.
CSU Land Acknowledgement
Colorado State University acknowledges, with respect, that the land we are on today is the traditional and ancestral homelands of the Arapaho, Cheyenne, and Ute Nations and peoples. This was also a site of trade, gathering, and healing for numerous other Native tribes. We recognize the Indigenous peoples as original stewards of this land and all the relatives within it. As these words of acknowledgment are spoken and heard, the ties Nations have to their traditional homelands are renewed and reaffirmed.
CSU was founded as a land-grant institution, and we accept that our mission must encompass access to education and inclusion. And, significantly, that our founding came at a dire cost to Native Americans and peoples whose land this University was built upon. This acknowledgment is the education and inclusion we must practice in recognizing our institutional history, responsibility, and commitment.
Position Summary
This position is a program supervisor over a major segment of the Housing & Dining Facilities organization through second-level oversight and management of facilities related activities including buildings, grounds, human resources, and fiscal resources for Housing and Dining Facilities, and all associated staff and supervisors.
This position is responsible for managing, supervising, directing, and coordinating facilities related activities, including furniture, fixtures, equipment, and all cleaning activities throughout all HDS facilities, with direct supervisory responsibility for one manager and five supervisors, as well as indirect supervision of all their respective frontline staff (approximately 50 FTE). Additionally, this position is responsible for all major and minor projects within their jurisdiction including project oversight and coordination of University staff, contracts, vendors, and campus partners.
This position is expected to engage in continuous process improvement plans, ensuring sustainable practices. This position is responsible for developing short-term and long-term tactical work plans by controlling the human, material, and fiscal resources within the work unit. This position is additionally responsible recommending budget and staffing patterns; use of fiscal resources; developing training and safety programs, purchasing, and distribution of tools, supplies, and equipment. This position manages, distributes, and oversees daily work requirements for the Housing & Dining Facilities teams, including managers, supervisors, leads, general labor, technicians, and temporary employees, etc.
This position is responsible for all supervisory duties for a team of 6 FTE, as well as informal supervisory authority for approximately 50 additional staff, and student or non-student hourly staff as needed. Direct supervisory duties including accountability for the use of equipment, space, and resources; and the completion of performance planning. This position is accountable, including signature authority, for actions and decisions impacting pay, status, and tenure of employees. This position may be required to issue corrective actions and address grievances and other disciplinary actions.
This position oversees and supports the physical condition of buildings, furniture, fixtures, equipment, projects, repairs, and maintenance of residential and light-commercial facilities, including maintaining, finishing, inspecting, installing, repairing, renovating, and painting of structures. This position will also oversee the After-Hours program for their respective teams. This position will also be responsible for seasonal hiring of temporary staff throughout all Housing & Dining Facilities work units. Additionally, this position will inspect the condition of the facilities, including furniture, fixtures, and equipment, to ensure they are meeting APPA Standards.
Required Job Qualifications
  • High School Diploma or General Education Development (GED)
  • 6 years of experience in an occupational area related to maintaining facilities
    • 2 of which must have been at the level of a unit supervisor or equivalent

  • Must have a valid driver’s license or the ability to obtain a valid driver’s license or access to a licensed driver by the position start date.
Preferred Job Qualifications
  • Demonstrable ability to build a positive work culture within a similar environment.
  • Facilities experience within a school district, commercial campus, residential multi-unit apartment complex, healthcare facility, assisted living facility, hotel, or other similar environment.
  • Ability to determine best use of resources, both human and fiscal, to complete work in a timely manner
  • Eagerness to collaborate and share information with a variety of stakeholders.
  • Ability to adjust to changing work demands, priorities, and deadlines.
  • Demonstrated use and knowledge of safe work practices.
  • Strong leadership skills
  • Strong interpersonal skills
  • Demonstrated prioritization skills.
  • Attention to detail.
  • Demonstrated verbal and written communication skills.
  • Strong customer service focus
  • Team-focused and reliable
  • Ability to use computer software and various mobile devices to manage work orders and communicate with team.
Diversity Statement
Demonstrated knowledge of, and relevant ability with, culturally diverse communities among potential target and constituent populations.

Essential Duties


Job Duty Category Management & Supervision
Duty/Responsibility
  • Supervise full-time and hourly employees including responsibility for assigning work, evaluating the quality of work performed, instruction, and training.
  • Directly work through employee conflicts and issues by bringing employees together and acting as a mediator
  • Establish performance expectations and monitor adherence to each.
  • Serve as signature authority for employee use of sick, annual, and compensatory leave according to state, University, and department rules and policies.
  • Serve as signature authority for actions and decisions that directly impact pay, status, and tenure of employees.
  • Decide, lead, and sign mid-year and yearly performance plans and ratings for supervised employees.
  • Resolve informal grievances, complete, and advise on corrective action and informal discipline.
  • Supervise, support, and lead staff in developing solutions and outlining work plans for specified projects and/or maintenance functions, as required.
  • Provide oversight for all work completed within the work unit.
  • Ensure work performed is done so accurately, safely, and within specifications and standards.
  • Instruct all reporting staff on job duties, including safety protocols and review job plans for safe work compliance.
  • Provide and demonstrate working trades techniques.
  • Support all in-house processes and coordinate work with other supervisory trades and positions.
  • Review and process supplies, material, equipment, and tool requests from supervised staff
  • Determine schedules and coordinate the work of state-classified and hourly employees.
  • Determine staffing needs and assist in the hiring process for new and existing positions.
  • Determine if corrective action is necessary for supervised employees.
  • Ensure all managers, supervisors and their respective personnel are efficiently and effectively performing
Percentage Of Time 45
Job Duty Category Strategic & Project Planning
Duty/Responsibility
  • Assist in the development of an accurate and current deferred maintenance database and facility condition index files.
  • Play an integral role in determining future projects, project direction, and project completion.
  • Identify deficiencies in buildings, including furniture, fixtures, and equipment.
  • Develop the scope of work for projects.
  • Coordinate with contractors, third parties and campus partners to schedule, perform and complete projects.
  • Develop short-term and long-term tactical and programmatic plans for all responsible areas.
  • Direct and manage units to execute work that has been identified in short-term and long-term strategic plans.
  • Develop and implement process improvement plans and the implementation of sustainable new procedures and practices.
  • Determine appropriate budget and staffing patterns.
  • Develop training and safety programs.
  • Maintain, purchase, and distribute supplies, tools, parts, and equipment, as appropriate.
  • Ensure all facilities and equipment have a preventive maintenance plan and schedules.
  • Maintain records of work plans, and scheduled service in electronic software
  • Coordinate with other work units, peers, campus partners, etc.
Percentage Of Time 30
Job Duty Category Supplies, Materials, and Shop Upkeep
Duty/Responsibility
  • Maintain adequate inventory of critical supplies and materials.
  • Request replacement parts using information from equipment cut sheets, blueprints, trade manuals, and catalogs through department’s integrated work management system (IWMS)
  • Maintain tools, vehicles, equipment, and materials in a professional manner to promote safe and efficient completion of tasks.
  • Move, transport, stock materials and tools necessary for the completion of tasks.
  • Coordinate with purchasing department to order and stock necessary equipment, parts, and tools
Percentage Of Time 10
Job Duty Category Same Day and Emergency Response
Duty/Responsibility
  • Attend required training classes and seminars provided by HDS to accomplish the above, including ethics, safety, diversity, communications, blood borne pathogen safety, and other applicable trainings.
  • Attending all meetings and department-sponsored functions.
  • Record time worked and leave requests in designated software system following Department and University policy
  • Comply with Housing & Dining Facilities handbook, and University and Departmental policies and procedures.
  • Serve in an on-call capacity, as needed.
  • Other duties as assigned
Percentage Of Time 5
Job Duty Category Meeting Attendance/Other Duties
Duty/Responsibility
  • Attends and completes all required/recommended training/classes/seminars provided by HDS to accomplish the above, which include ethics, safety, diversity, communications, BBP and any applicable training in providing the best customer service, etc.
  • Develops professional skills and communication to effectively interact with live in residents and guests.
  • Attends all meetings, committees and department sponsored functions.
  • Accurately enters work time and leave requests into designated software systems, (work order management and time clock systems).
  • Complies with HDS Facilities Handbook, University Departmental Procedures and Policies.
  • Other duties as assigned.
Percentage Of Time 10

Application Details


Special Instructions to Applicants
Excited about this role even if you don’t meet every qualification? We are most interested in finding exceptional candidates and seek to make space for unique and relevant skills and attributes, including those coming from less traditional backgrounds. HDS is committed to building a diverse and inclusive community where unique experiences are valued and everyone has the opportunity to contribute. When you apply, rest assured that your application will be assessed by a person and will be considered based on key competencies needed for success in the position. Please visit us at https://housing.colostate.edu/about/employment/ to learn about the culture and benefits of joining Housing and Dining Services.
To apply please provide a cover letter and resume. Please use your cover letter and responses to supplemental questions to align your applicable experience with the minimum and preferred qualifications. Please provide contact information for 3 professional references and references will not be contacted without prior notification of candidates.
Conditions of Employment Pre-employment Criminal Background Check (required for new hires), Valid Driver’s License, Essential Services Designation - Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare., On-call Status, Special Requirements/Other - May be required to work extended shift hours to meet department needs
Search Contact Amy Mosser, [email protected]
EEO Statement
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, [email protected] .
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, [email protected] .
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, [email protected] .
Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education .
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

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