BereaCorps: Information Technology Associate

BereaCorps: Information Technology Associate

Brief summary of this position:

The key objective for the Information Technology Associate position is to expand the detection and prevention skillset to the organization through a diverse series of training. In addition the position will assist in identifying and taking steps to mitigate Information Technology risk to campus by providing end user support to students for multi-factor authentication, device authentication, and strong user credentials.

Minimum Qualifications Required:

Experience required to ensure success in this position:

• Undergraduate degree from Berea College with a graduation date of 2023 or Spring 2024.

Experience required to ensure success in this position:

• History of success in a higher education setting and/or working collaboratively with diverse faculty/staff, alumni, donors, and students.

Special skills, knowledge and abilities:

• Excellent communication (oral and written) and interpersonal skills.
• Strong organizational skills and ability to set priorities and meet deadlines.
• Demonstrated personal traits of initiative, integrity, discretion, patience, persistence, good judgement, and a strong sense of selt.
• Attention to detail, creativity, and problem-solving skills, and the ability to work independently.
• Flexibility to learn and execute varied tasks is essential.
• The capacity to integrate disparate information and to organize and prioritize complex tasks.
• Ability to maintain a professional work environment.
• Availability to work weekend and evenings as necessary.
• Demonstrate prior experience in conducting research and providing recommendations.
• Works with a diverse group of faculty, staff, and students, to provide Security Awareness training to the institution
• Ability to learn and use leading security technologies
• Use diligence and discretion in the handling of confidential information
• Understanding of security control frameworks
• Ability to interpret reporting and provide feedback to ensure that security goals of the organization are being upheld.
• Demonstrated prior experience in coordinating and managing large group activities and/or trainings

License, certification, or registration necessary:

• Valid driver's license and good driving record

Physical requirements:

• Ability to navigate campus buildings and grounds
• May be required to drive a campus vehicle or cart.
• May be required to sit or stand for long periods of time
• Position may require the ability to lift, push, or pull up to 50 lbs.

Environmental conditions:

• Professional Office Environment

Ability to operate the following vehicles or equipment:

• Computer literacy and strong aptitude for the following tasks: use of internet and e-mail; navigating Argos, Banner, word processing; experience with Excel and PowerPoint.
• Ability to use copier, institution's phone/voice mail system, and other devices found in an office setting.

Primary duties and responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Regular and predictable attendance is essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide high value training to faculty, staff, and students of Berea College in the area of Information Technology.
• Work within the current Information Technology policy and framework to assist campus in mitigating risk factors.
• Manage Verizon mobile devices for Berea College Account
• Serve as a liaison to faculty, staff, and student users who may need assistance with Information Technology related issues.
• Provide technical knowledge at a high level to end users needing assistance with authentication related requests.
• Assists with the Security Awareness Training program
• Assists customer service and networking with technology support requests by the campus community.
• Provides high value orientation material to incoming faculty, staff, and students.

Other roles/duties will be assigned as necessary to assist the College in the attainment of the goals set forth and the enhancement of a positive, respectful learning environment for all staff, faculty and students.

Founded in 1855, Berea College achieved national distinction as the first coeducational and interracial college in the South. Berea has a longstanding commitment to interracial education and is one of the most racially diverse private liberal arts colleges in the United States. With an emphasis on service to Appalachia and beyond, Berea enrolls 1,600 students from 43 states and U.S. territories and more than 70 countries. Berea College admits students who are unable to afford tuition and provides all of them a no-tuition promise, valued at more than $178,000. Berea’s students excel in the College’s supportive yet demanding academic environment, and many are the first in their families to attend college. As one of only nine federally recognized Work Colleges, all Berea students are expected to work 10-12 hours weekly in various positions across campus. Berea College was again named one of the nation’s “Best Institutions for Undergraduates to Earn their College Degree” in the 2022 edition of The Princeton Review’s book, The Best 387 Colleges. Berea also appeared on four other lists within the publication: Best Colleges in the Southeast; Best Value Colleges; Best Green Colleges; and Tuition Free Schools. Berea College is ranked #148 by The Princeton Review – the highest-ranked Kentucky college, and the #3 “Best Value College” in the nation. Berea is one of only two private institutions ranked in the Top 10 for Value in the Wall Street Journal/Times Higher Education (THE) 2022 College Rankings. The Washington Monthly ranks Berea College #13 among the nation’s liberal arts colleges, recognizing Berea for maintaining “consistently high rankings thanks to their economic diversity, relatively strong graduation rates, and commitment to meeting students’ financial need.” U.S. News and World Report Rankings lists Berea as #30 among National Liberal Arts Colleges, including ranking Berea #1 in Service Learning, #2 for Most Innovative Schools, #3 in Co-ops/Internships, #4 in First-year Experiences, and tied for #13 in Best Undergraduate Teaching.

Located where the Bluegrass Region meets the Cumberland Mountains, the town of Berea (pop. 16,000) lies forty miles south of Lexington and is approximately two hours from Cincinnati, Louisville, and Knoxville. More information about Berea College is available at www.berea.edu.

Berea College, in light of its mission in the tradition of impartial love and social equality, welcomes all people of the earth to learn and work here.

Berea College is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Berea College is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

Note to Prospective Employees:

Each year, Berea College Public Safety publishes an annual report to the campus to make public crime statistics, policies, and procedures for Berea College.  This Annual Security Report, required by the Jeane Clery Act, Minger Act, and the Student Right To Know Act is now available for review.  For a full, printable version of the ASR, you can click here: https://www.berea.edu/public-safety/annual-security-report-2019/

For a policy-by-policy version that is easier to read and browse, please visit Public Safety’s website here: https://www.berea.edu/public-safety/annual-security-report-2019/