Benefits Systems/Reconciliations Analyst

University of North Carolina at Charlotte, United States

Updated: about 2 months ago
Location: Charlotte, NORTH CAROLINA
Job Type: FullTime
Deadline: ;

Position Information
General Information


Position Number 000488
Vacancy Open to All Candidates
Working Title Benefits Systems/Reconciliations Analyst
Position Designation EHRA Non-Faculty
Employment Type Permanent - Full-time
Months per Year 12
Work Schedule
8:00 am – 5:00 pm; Monday – Friday with occasional evening or weekend hours required, as necessary.
Hybrid Teleworking rotation of up to two days may be available once onboarded into this role is complete with approval per University Telework Policy.
Hours per week 40
FLSA Status Exempt
Division Business Affairs
Department Human Resources (Adm)
Work Location King Building
Salary Range $61,925 - $65,000
Primary Purpose of Department
Administer employee benefits and services.
Primary Purpose of Position
Responsible for benefits systems, modules, data integration’s, file loads, deductions, and advanced reconciliations. Also responsible for quality control, reporting, data analysis, and process documentation/improvements. Provides support with the Affordable Care Act administration, and software tools/applications.
Summary of Position Responsibilities
Subject matter expert:
  • Serves as subject matter expert for benefit systems, modules, integrations, file loads, deductions, and reconciliations for a large population (3,000 to 10,000 employees).


Benefits Systems/Data integrations:
  • Payroll files: (semi-monthly).
  • Reviews vendor payroll files applied to the HR System that add, change, or terminate deduction records, based on transactions made and approved in benefit systems.
  • Calculates and enters arrears and refunds, and other manual entries.
  • Researches and resolves data integration issues from payroll files received from vendors.

Error reports (daily):
  • Researches and resolves data integration issues from demographic files sent to vendors.

Benefits reconciliations (monthly):
  • Researches and resolves deduction and data discrepancies, consults with employees and vendors accordingly.
  • Incorporates data from multiple sources into the reconciliation reports (prior notes, employment and leave of absence status, goal amounts, deduction totals, arrears, etc.).
  • Adds, changes or cancels deductions accordingly, including collections/refunds.
  • Identifies pending issues with benefits billing, and any terminated employees, and coordinates with other team members for follow up actions.
  • Conducts benefits consultations related to file loads, deductions, and reconciliations follow-up.

Annual/special enrollments:
  • Attends informational/training sessions from vendors and governing bodies.
  • Works with HR System support to complete vendor questionnaires to share important information about deduction codes, attributes, payroll calendar and timing for the upcoming play year file loads.
  • Works with HR System Support to identify and carry out multiple steps for open enrollment schedule of benefit system tasks, including mass terminations of benefits at the end of the year, open enrollment file loads and maintenance files.
  • Conduct detailed review of test and production files and environments.

Other essential job duties:
  • Benefits quality control, reporting, and data analysis.
  • Process documentation and improvements.
  • Affordable Care Act (ACA) administration support.
  • Technical support with software tools/applications.
Minimum Education/Experience
  • Bachelor’s degree in Human Resources, Business Administration, Accounting, Computer Science, or a other discipline related to the area of assignment from a four-year college.
  • A combination of 3-5 years of education and direct work experience with systems, data integrations, deduction management, and accounting/reconciliations.
  • Proficient in MS Excel.
  • Advanced technical, accounting and critical thinking skills.
Preferred Education, Knowledge, Skills and Experience
  • Experience with benefits administration and State of North Carolina system.
  • Experience using Google suite.
Necessary Certifications/Licenses
Preferred Certifications/Licenses
Special Notes to Applicants
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits

The finalist will be subject to a Criminal Background Check.
  • The Search Committee will not contact references without first verifying permission with the finalist​.


Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
  • Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • Please submit a resume and cover letter with your application.

These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.
Posting Open Date 02/15/2024
Posting Close Date
Open Until Filled Yes
Proposed Hire Date 04/01/2024
If time-limited please indicate appointment end date
Contact Information

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