Benefits Navigator, Office of the Dean of Students

Available Title(s):

1481-YN_ADMINPRO - Student Services Coordinator/Advisor 1

Business Title:

Benefits Navigator, Office of the Dean of Students

Employee Type:

Admin. Professional

Time Type:

Full time

Position Term:

12 Month

Position Details:

Summary of Duties:
Serve as a single point of contact for students to receive support to access public and institutional resources such as public benefits (Working Connections Childcare, Basic Food or SNAP), emergency assistance grants, housing support, food pantry items, etc. Act as a single point of contact for all students including providing intake, referrals, and support in accessing resources at the university and/or with other community partners.  Work to enhance collaborations with community partners and increase resources for institutions to support students with low incomes.
Required Qualifications:

• Positions require a Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

• Demonstrated excellent verbal/written communication and interpersonal skills. 

• Demonstrated experience with modern office technologies, such as the Microsoft Office Suite. 

• Demonstrated ability to work effectively and positively with diverse populations.

• Demonstrated ability to prioritize tasks effectively. Attention to detail, organized, and able to meet deadlines. 

• Demonstrated ability to exercise professional judgment, including the ability to work independently. 

Preferred Qualifications:

• Previous work experience at an institution of higher education.

• Experience or knowledge of advising/counseling students. 

• Experience or knowledge of coordinating services related to meeting the fundamental needs of students through private basic needs/social programs. 

• Experience analyzing, evaluating, using professional judgment and/or applying a comprehensive depth of knowledge to support students in a higher education setting or equivalent. 

• One or more years of experience advising/counseling students in a higher education setting or equivalent. 

• Familiarity with Washington State University policies and procedures.

Additional Information:

Area/College:

Student Affairs

Department Name:

Office of the Dean of Students

City, State, Zip:

Pullman, WA 99164

Department Link:

https://www.deanofstudents.wsu.edu/

Monthly Salary:

$3,750.85 - $4,574.20

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website: https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/ . 

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for AP staff visit: https://hrs.wsu.edu/wp-content/uploads/2024/01/2024-Benefit-Overview-for-Faculty-and-AP.pdf .

Find total compensation information here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/ .

Overtime Eligibility:

Overtime eligible

FTE: 100%

This is a Permanent position.

Posting Close Date:

Applicants must submit their completed application by Sunday, March 3, 2024 at 11:59 p.m.
Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34 , engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need.  A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

All applicants must upload a cover letter and resume/cv to their online application. Application materials should clearly communicate how the applicant meets all required qualifications.

• External candidates, please upload all documents in the “Resume/CV” section of your application.

• Internal candidates, please upload all documents in the “Resume/Cover Letter” section of your application. 

• All documents must be attached before submitting the application. The application cannot be edited once submitted.

• Documents may be submitted in one file or separate files.

• Applicants are encouraged to upload as a PDF if possible.

• Applicants will be requested to provide contact information for professional references within the online application.

Required Documents:

• Resume/CV

• Cover Letter

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected] .