Benefits Assistant

James Madison University, United States

Updated: 2 months ago
Location: Harrisonburg, VIRGINIA
Job Type: FullTime
Deadline: ;

Position Details
Position Information


Working Title Benefits Assistant
Position Number 3849
Posting Number S3497
State Role Title Administrative and Office Specialist III
Position Type Classified
Position Status Full Time
FLSA Status Non-Exempt: Eligible for Overtime
College/Division Human Resources, Training and Performance
Department 100210 - Human Resources
Pay Band 3
Pay Rate Pay Range
Specify Range or Amount $36,000 - $38,152
Is this a JMU Only position? No
Is this a grant-funded position? No
Is this a Conflict of Interest designated position? No

Position Summary Information


General Information
James Madison University’s Office of Human Resources is accepting applications for a Benefits Assistant to join the Benefits Team.
Duties and Responsibilities
The Benefits Assistant provides administrative support to the Benefits Team in the following areas:
  • managing benefits phone lines
  • maintaining benefits departmental email
  • providing exceptional customer service to both internal and external customers
  • scheduling benefits appointments, including faculty orientations
  • creating orientation packets, as well as contacting participants scheduled for employee orientations
  • scheduling third-party vendors for on-campus visitations
  • updating address changes in all affected systems
  • processing Tuition Waiver Forms
  • sending annual certificate of creditable coverage for Medicare eligible employee/dependents
Qualifications
The successful candidate must have:
  • demonstrated excellent administrative practices and procedures
  • exceptional attention to detail and accuracy
  • strong interpersonal skills and customer service experience
  • excellent verbal and written communication skills
  • qualities such as professionalism and adaptability
  • the ability to organize, prioritize and multi-task
  • demonstrated typing and data entry skills and computer knowledge in a Windows based environment, preferably Microsoft Word, Excel and PowerPoint
  • the ability to work independently and as part of a team
  • the ability to manage confidential and sensitive information


Additional Considerations include:
  • operational knowledge of website development and maintenance
  • bilingual language skills
Condition(s) of Employment
Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

Posting Detail Information


Posting Date 02/07/2024
Beginning Review Date 02/15/2024
Closing Date
Open Until Filled Yes
Proposed Starting Date
EEO Statement
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. 
 
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. 
 
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.
Reasonable Accommodation Request
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or [email protected] . You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
Annual Security and Annual Fire Safety Report
Notice of Availability – Annual Security and Fire Safety Report
The Annual Security and Fire Safety Report contains information regarding campus security and personal safety including topics such as: crime prevention, the university police law enforcement authority, crime reporting policies, disciplinary procedures, protocols for the immediate notification of students and staff upon confirmation of a significant emergency on campus and other matters of importance related to security and safety. The report includes statistics for the most recent three-year period of reported crimes that have occurred on campus; in certain off-campus buildings or property owned or controlled by JMU or its affiliates; and on public property within or immediately adjacent to and accessible from the campus.
The Annual Security and Fire Safety Report includes campus housing fire statistics for the most recent three-year period, a description of each on-campus student housing facility fire safety system, the number of fire drills held during the previous calendar year, policies or rules on portable electrical appliances, smoking, and open flames in student housing; and procedures for student housing evacuation in the event of fire along with other fire safety information.
The JMU Annual Security and Fire Safety Report includes the Harrisonburg campus and the three overseas branch campuses; Florence, Antwerp, and London. It is available electronically http://www.jmu.edu/publicsafety/clerycompliance/2018Annual-Security-and-Fire-Safety-Report.shtml
You can obtain a copy of any of this report by contacting the Office of Public Safety, MSC 6810, James Madison University, Harrisonburg, VA 22807 or request that a copy be mailed to you by calling (540)568-6769/6913.
Minimum Reference(s) Required 3
Quick Link for Direct Access to Posting https://joblink.jmu.edu/postings/16260
Additional Posting Information

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