Baby Talk Family Support Advocate - Spanish

Department:
SOM Wichita Pediatrics

-----

Pediatrics - Baby Talk
Position Title:
Baby Talk Family Support Advocate - Spanish
Job Family Group:
Professional Staff
Job Description Summary:
Baby Talk Family Support Advocate will provide support for the Baby Talk community collaborative prenatal education program. Baby Talk is a free program whose goal is to empower birthing persons to advocate for themselves and their babies to improve birth outcomes and baby survival. This position will be responsible for all aspects of program processes and performance, including collaborating with partners, ensuring quality services and meeting grant outcome requirements. This involves (1) developing and maintaining relationships with clinical sites; (2) facilitation of virtual and in person classes; (3) case management of pregnant persons from program referral through six-week post-partum birth outcome collection; and (4) collaborating with other maternal child health programs and programs that address the social determinants of health. Responsibilities of this position also include creating a positive experience for clients to encourage class attendance, proactively engaging with the client to identify barriers to program involvement and creating connections between clients and community resources by establishing trusting relationships. Reliable transportation and some evening and weekends availability required.
Resume AND cover letter required to be considered for this position.
Job Description:

Required Qualifications

• Education:
  • High school diploma/GED
• Work Experience:
  •  2 years’ experience working in one of the following areas: with community-based programs, diverse community members, heath care systems, health departments, or clinics.
  • Experience with databases, email, the internet, Zoom, Teams, Microsoft Word, Excel, and PowerPoint
  • Knowledge of maternal infant health and other support resources available in the community
• Skills:
  • Ability to speak, read, and understand Spanish fluently

Preferred Qualifications

• Bachelor's Degree in health, social work, psychology or related field
• Excellent interpersonal skills and the ability to work effectively with diverse staff and varied community cultures both in-person and by phone
• Ability to cultivate long-term relationships with key players within partner sites and community organizations to ensure sustained referrals
• Ability to maintain confidentiality
• Ability to effectively organize and concurrently manage daily tasks
• Ability to work within a team atmosphere
• Knowledge of perinatal needs, education programs, and services
• Experience with data collection and entry
• Experience working with the KanCare system and/or the uninsured population
• Experience with the Integrated Referral and Intake System (IRIS) and/or Nightengale Notes

Essential Functions

Program Support – 40%

• Serve as the liaison between the partnering sites, volunteers, clients, the Program Director and the Baby Talk team
• Proactively promote the program within partner sites and during community outreach events
• Responsible for all Baby Talk referrals submitted through the Integrated Referral and Intake Systems (IRIS) to enroll and track clients
• Facilitate class logistics for both in person and virtual classes
  • Create client profile and collect necessary intake forms in the electronic data system (e.g. Nightengale Notes) or in-person
  • Schedule clients to each class in the electronic data system
  • Monitor client attendance to ensure completion
  • Provide communication to clients, educators and those involved in classes regarding the schedule
  • Monitor supplies and needed materials (maintaining inventory) at class locations including client paperwork, class materials, educational support materials, and updated resource brochures and handouts
• Use the standardized reminder systems for all participants (e.g. text messages, reminder calls, Teletask reminders)
• Provide consistent communication to the Baby Talk instructors and Baby Talk administrative team to share updates related to the program and ensure issues are addressed and progress is made
• Remain up to date on community resources and services provided to facilitate meeting Baby Talk participants’ needs outside of what the program provides
• Maintain a set schedule of hours at clinical locations to foster relationships and provide program-related support
• Provide backup and assistance for Baby Talk classes and participants assigned to other staff members
• Promote the Baby Talk program in Sedgwick County communities and to other organizations

Case Management - 25%

• Identify and work with clients to resolve barriers to program participation
• Follow up with clients with positive screening results
• Identify client needs outside of the scope of the Baby Talk program
• Coordinate connections to other programs to meet the needs of the clients, including:
  • Referring through established partnerships with area programs
  • Ensuring follow-through with enrollment, participation as needed
  • Provide assistance to navigate through various systems related to access to services
  • Identify barriers and assist clients in strategizing to overcome these obstacles (e.g., transportation, childcare)
• Establish, facilitate, and follow-up on client referrals to other community/clinic programs
• Report issues outside of scope to Program Manager

Data Collection and Entry – 25%

• Obtain necessary authorizations and consent from clients
• Collect initial, completion and birth outcomes or other required program data directly from clients
• Enter data relative to the program from all sites

Administrative and Grant Support – 10%

• Attend bi-weekly CRIBS program staff meetings
• Assemble class binders and ensure adequate supplies and materials are available for participants
• Attend Baby Talk site meetings and assisting with scheduling
• Attend all KDHE required trainings, webinars and conferences
• Assist with the completion of quarterly grant update reports and annual grant applications
• Participate in collaborative work with other state-wide sites, including attendance at relevant conferences, trainings and workshops

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job, not an exhaustive list of all possible job responsibilities, tasks, duties, and assignments. Furthermore, job duties, responsibilities and activities may change at any time with or without notice.

Comprehensive Benefits Package:

Coverage begins on day one for health, dental, and vision insurance and includes health expense accounts with generous employer contributions if the employee participates in a qualifying health plan. Employer-paid life insurance, long-term disability insurance, and various additional voluntary insurance plans are available. Paid time off, including vacation and sick, begins accruing upon hire, plus nine paid holidays. One paid discretionary day is available after six months of employment, and paid time off for bereavement, jury duty, military service, and parental leave is available after 12 months of employment. A retirement program with a generous employer contribution and additional voluntary retirement programs (457 or 403b) are available. https://www.kumc.edu/human-resources/benefits.html

Employee Type:
Regular
Time Type:
Full time
Rate Type:
Hourly

Compensation Statement:

The pay range listed for this position is determined by our compensation program using market data and salary benchmarking. A combination of factors is considered in making compensation decisions including, but not limited to, education, experience and training, qualifications relative to the requirements of the position, and funding. At the University of Kansas Medical Center, a reasonable estimate for the starting pay range will be the minimum to midpoint of the posted range, taking into account the combination of factors listed above. 

Pay Range:
$21.09 - $28.47

Minimum

$21.09

Midpoint

$24.78

Maximum

$28.47