Associate Ombuds

Job Opening ID: 63639
Reports To: Associate Ombuds
Working Title: ASSOCIATE OMBUDS
Department: University Ombudsman
Bargaining Unit: 99
FLSA: Exempt
Payroll Job Code: 007390
Job Location: UCI Campus- Irvine
Percent of Time: 100%
Work Schedule: 8-5, M- F
Employee Class: Staff

 

Position Summary:

 

The Office of the Ombuds is an alternate channel for confidential, impartial, and informal dispute resolution services for the UC Irvine campus and medical center.

 

Position provides impartial, informal, independent and confidential conflict resolution services on cases of moderate complexity. Uses skills as a seasoned, experienced Ombuds professional with a full understanding of industry practices and campus policies and procedures; resolves a wide range of issues. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

 

Total Compensation:

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits .

 

 
$73,900.00 - $88,850.00 (Annual Salary) Expected Pay Range within the Full Salary Range $73,900.00 - $133,700.00 (Annual Salary)

 

Department Website:

https://ombuds.uci.edu/
 

Required:
 

• Minimum one year as a practicing organizational Ombuds (preferably in a large complex institution), and/or experience as a dispute resolution practitioner or mediator.
• Bachelor's degree in related area and / or equivalent experience / training.
• Thorough understanding of conflict resolution and mediation techniques and principles. 
• Full understanding of the role of the Ombuds Office and Ombuds Office professionals. Strong conflict resolution and mediation skills. 
• Strong interpersonal communication skills to deal effectively with a broad and diverse range of people in a complex, multi-layered organization, including effective listening, discernment, empathy and cultural sensitivity skills. 
• Strong problem-solving skills, including skill in determining root causes of problems and skill in offering options for resolving conflict. 
• Ability to work independently and follow-through on assignments and projects with minimal supervision. 
• Ability to perform efficiently and effectively with frequent interruptions, fluctuating workloads and distractions, and to prioritize tasks and assignments recognizing that all cases have equal merit and deserve appropriate time and attention.

 

Preferred:
 

• Advanced Degree in relevant field (dispute resolution, counseling, communications, law, etc.)
• CO-OP (Certified Organizational Ombuds Practitioner)
• Thorough knowledge of the campus, its resources, infrastructure, policies and procedures. 
• Full knowledge of applicable laws, rules, regulations and / or policies and procedures. 
• Skill to collect, organize and analyze relevant statistical data. Strong presentation skills.
   

Special Conditions Required:
 
Position eligible for hybrid work schedule.
 

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php
Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy .
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or [email protected]