Associate Director - Student Support Services (TRIO)

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Department

Student Support Services

Job Summary

Job Description

The University of New Orleans' Student Support Services (SSS) is a cornerstone for fostering academic achievement. As part of a federally funded initiative (TRIO Program), the SSS program delivers academic and non-academic support at no cost to those eligible undergraduate UNO students who join. Eligibility is determined by federal income guidelines, first-generation college status, or documented disabilities. Our aim is to equip SSS students with the necessary tools to succeed.

The Associate Director in Student Support Services is responsible for the following:

• Provide for the effective coordination of the day-to-day activities of Student Support Services (SSS) working at the behest of the Project Director to assure that all activities of the other staff are conducted in a timely manner (10%).

• Coordinate, implement and supervise all non-academic activities of the SSS program; i.e. counseling sessions, cultural activity component, workshops, and other special projects (15%).

• Assist with coordination and implementation of staff development and training (5%).

• Provide direct supervision to Graduate Student Workers, Interns and Peer Advisors (5%).

• Select, recruit, train and supervise peer advisors (10%).

• Monitor computer assisted database program for collection of information and progress on student performance (10%).

• Responsible for production of database management component of U.S. Department of Education annual performance report and assist with other components of report (5%).

• Develop and maintain technological components including website, surveys instruments, program email account and equipment monitoring/tracking (5%).

• Assist in the recruitment and selection of prospective SSS students (5%).

• Provide counseling services to SSS students; conduct counseling sessions, review attendance and class performance and maintain up-to-date records in student files (15%).

• Teach UNIV 1001 (University Success) and/or ACOR 1006 (Academic Orientation – Career Exploration) courses (5%).

•  Assist with research, reading, editing, evaluation and preparation for proposed grants, and internal and external reports (5%).

•  Perform other duties as assigned by the Director (5%).

REQUIRED QUALIFICATIONS:

• ​A Master’s degree in Counselor Education, Education Administration, Sociology, or closely related field.

• Three years experience in counseling, teaching, leadership, and team development skills dealing with college students (preferably low-income first generation students).

DESIRED QUALIFICATIONS: ​

• Experience in working in TRIO programs.

• Computer competency in the use of MS Office Suite, specifically ACCESS, broad knowledge of latest educational software applications.  Workday, Peoplesoft, and Blumen experience a plus.

SALARY:

• $50,000 Annually

Required Attachments

Please upload the following documents in the Resume/Cover Letter section. 

• Detailed resume listing relevant qualifications and experience;
• Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
• Names and contact information of three references;
• Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher).

See Diversity Statement instructions by clicking this link: https://www.uno.edu/careers/diversity-instructions

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date
This position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

  

References will be contacted at the appropriate phase of the recruitment process.

  

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

  

As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer.  We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.