Associate Director of Learning Network, Digital Data Design Institute

09-Mar-2024

Harvard Business School

65264BR

Job Summary

The Associate Director of Learning Network is responsible for building a content portfolio and production pipeline to ensure that the Institute remains an authoritative and innovative voice in its areas of study. Overseeing a team of instructional design and content production managers, the Associate Director will build out highly impactful online content offerings, events, networking activities, short programs, and in person symposia and conferences, while piloting additional models that connect insights from research to the Digital Data Design Institute (D3) community.

The Associate Director is primarily responsible for overseeing program development and delivery, including building strong relationships with subject matter experts, developing innovative hybrid content and curricula, convening impactful events both online and in-person, and fostering a diverse and inclusive community that unites Harvard with firms and future leaders across D3’s areas of focus.

Position Description

Responsibilities Include:

• Oversee a team of Learning Network Managers with expertise in instructional design and delivery, and digital content development.
• Design, plan and implement a structure to manage Learning Network activities, including content development and production, hybrid event management, community engagement through learning activities, and live program development and delivery; responsibilities include some legal and budgetary management.
• Utilize data to help inform strategic content and program delivery decisions to ensure that our digital learning content makes an exponential impact on business leaders.
• Build evaluation frameworks to drive continuous improvement that increases efficiency and improves participant and SME satisfaction.
• Work with industry experts, D^3 lab managers, and faculty to prioritize development of learning modules focused on D^3’s areas of focus: AI & The Future of Business; Future of Work; Performance and Metrics; Human-Centered Technology; New Operating Models and Business Models; Data, Privacy, Security, and Regulation.
• Oversee strategy and practice for engaging Learning Network community participants to promote high levels of engagement.
• Develop, empower, and coach Learning Network teams to reach potential.
• Foster an environment of innovation and high quality service.
• Set operational goals and key performance indicators to measure and continuously improve team performance and results.
• Take on special assignments as needed to mature and grow the organization.
• This role is responsible for other duties as assigned.

Basic Qualifications

• Bachelor's degree required
• 10+ years of relevant experience required

Additional Qualifications and Skills

The Associate Director of Learning Network will bring proven project management skills, a creative problem-solving approach, a deep understanding of the best practices and norms related to a successful educational experience, and the ability to manage and motivate a team in a unique, fast-paced environment.

The ideal candidate will possess a proven ability to work with an evolving agenda, and will bring organizational, interpersonal, and consultative skills to the position.

The Associate Director must be self-motivated, feel confident articulating the mission of D3 internally and externally, and have experience developing a team that is comfortable working in a fast-paced and growing organization.

Additional Qualifications 

• Experience refining and scaling processes in a start-up environment.
• Knowledge of the online learning ecosystem including products, opportunities, competition, and trends.
• Strong sense of ownership and dedication to accomplish goals and succeed.
• Consistent track record of meeting or exceeding target goals.
• Proven track record in organizing and managing cross-functional teams (design, engineering, content, operations, customer service, marketing and business) to solve complex problems.

Additional Information

This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 3 days per week. Specific days and schedule will be determined between you and your manager.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment

About Us

Business, the global economy, and societies around the world are facing dramatic upheaval as a result of rapid technological change driven simultaneously by digitization, the application of artificial intelligence and machine learning to all facets of the company, and a new emphasis on the importance of design and innovation on value creation for stakeholders. Harvard’s Digital Data, and Design Institute (D^3) formally launched in July 2022 with fourteen newly-minted labs that produce cutting-edge research on topics that address the way companies will operate in the digital society of the future, including: Business Model Transformation; Operating Model Transformation; Organizational and Workforce Transformation; Performance and Metrics; Data, Privacy, and Transparency; and Societal Impact. D^3 provides a new architecture for rigorous research, immersive learning, and cutting-edge practice. For more information on D^3, please visit https://d3.harvard.edu .

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

General Administration

Department Office Location

USA - MA - Boston

Job Code

360058 Admin Offcr/SrIndiv Contrib

Work Format

Hybrid (partially on-site, partially remote)

Department

Digital Data Design Institute

Union

00 - Non Union, Exempt or Temporary

Pre-Employment Screening

Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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