Associate Director of Housing Operations

University of Texas at Dallas, United States

Updated: about 14 hours ago
Location: Richardson, TEXAS
Deadline: ;

Posting Details
Posting Details


Posting Number S05592P
Position Title Associate Director of Housing Operations
Functional Title Associate Director of Housing Operations
Department Housing Operations
Salary Range $75,000.00 DOQ
Pay Basis Monthly
Position Status Regular full-time
Location Richardson
Position End Date (if temporary)
Posting Open Date 04/11/2024
Posting Close Date
Open Until Filled Yes
Desired Start Date 05/09/2024
Job Summary
The Associate Director of Housing Operations leads building operations for Housing Operations taking a hands-on role in ensuring that operational needs of the department and residents are met. This position provides leadership for custodial, customer service, and inspection operations. The position ensures quality and consistent customer service is being delivered across all housing front desks and together with other housing team members regarding all aspects of operational support for the housing program. The Associate Director will support the Director in all long-range, financial, and life cycle planning, implementing new technologies, and strategic planning within Housing Operations. This position works closely with other members of the Housing Operations team to provide ongoing review and inspection of the facilities. This position will support the Director to ensure that all policies and procedures are in place and executed that lead to an efficient, safe, code-compliant housing environment for residents and work environment for staff.
Minimum Education and Experience

Bachelor’s degree in a related field; 5-7 years related professional experience; or any equivalent combination of education and experience.
Preferred Education and Experience
A Master’s degree is preferred. Five years experience in university housing, multifamily housing, residential life, student affairs, higher education administration, or similar work responsibilities. Experience with Microsoft Office and StarRez or other housing management software.
Essential Duties and Responsibilities
The Associate Director of Housing Operations will provide oversight for custodial, customer service, inspections, assessment, resident communication, and general operational support for all areas of University Housing In coordination with the Director, Assistant Director, and Building Services Supervisor, interview, hire, and supervise custodial, customer service, and operational staff, set and communicate performance standards, monitor progress, and hold personnel accountable. Collaborate with the Director on the planning, development, and implementation of custodial plans, marketing & communication strategies, financial and long-range planning, strategic planning, and other standard operating procedures. Develop procedures for consistent standard operating procedures and guidelines. Effectively serve residents through excellent communication, customer service, and working with campus partners. Serve in an on-call rotation as a member of the operations on-call team to respond to maintenance, facility, and operational needs outside of normal business hours. Participate in ongoing review and inspections of housing facilities as part of the housing operations team. Other duties as assigned.
Physical Activities
Working Conditions
Additional Information
Remote Work Notice:
After the probationary period, this role may be eligible for a hybrid (partly remote/partly in office) work schedule, subject to business need and manager approval. Must be located within the DFW Area and have the ability to be on campus with 24 hours of notice. A UT Dallas Remote Work Agreement will be required within 14 days after approval
May be required to report to on-site work location during campus closure.
May be required to report to on-site work location during inclement weather.
What We Can Offer
UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes:
 
  • Competitive Salary
  • Tuition Benefits
  • Internal Training
  • BCBS PPO Medical insurance – 100% paid for full-time employees
  • PPO and DHMO Dental Insurance Plan – PPO plans include ortho benefits
  • Vision Insurance
  • Long and short-term disability
  • TRS Retirement Plan – defined benefit plan offering lifetime annuity upon retirement
  • Voluntary Retirement Plan Options – additional savings opportunities with Tax-Sheltered Annuity Plans and Deferred Compensation Plans
  • Dental/Vision/AD&D 
  • Paid time off
  • Paid Holidays 
  • Paid Winter Break
  • Fertility Benefits
  • Remote Work Options – approved by department


 
All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.
 
Visit https://hr.utdallas.edu/employees/benefits/ for more information.
 
If you are looking for a rewarding career opportunity with great benefits? Look no further! Join our team!
Special Instructions Summary
Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator .

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