Associate Director of Gift Processing & Data Integrity

William and Mary, United States

Updated: about 11 hours ago
Location: Williamsburg, VIRGINIA
Job Type: FullTime

Position Information
Position Information


Position Number FP672W
Position Title Associate Director of Gift Processing & Data Integrity
Employment Category Full Time Professional
Location William & Mary
Department 610000 University Advancement
Unit Mission Statement
Through our efforts to build a robust and inclusive culture of engagement and philanthropy, University Advancement strengthens connections between William & Mary and our vibrant community to ensure that the university and its people thrive for all time coming. By fostering lifelong relationships and creating meaningful opportunities, the team enriches the quality of the William & Mary experience and propels the university forward to address the most pressing needs of our time.
The William & Mary Foundation’s defining and essential mission is to support the university’s people and programs. By seeking private support, and then diligently managing those funds, the W&M Foundation advances and furthers the work of William & Mary’s students and faculty —providing vital resources for scholarships, professorships, research and program funding.
Consistent with the university’s shared services agreement with the William & Mary Foundation (WMF),this position is assigned 50% effort to support Foundation Services LLC, a subsidiary of WMF, with the responsibilities outlined below.
Position Summary
The Associate Director of Gift Processing and Data Integrity is an important member of the Gift Administration team in the Office of Advancement at William & Mary. The Associate Director reports to the Senior Director of Gift Administration and has two-fold responsibilities to manage and lead the Data & Records Integrity team and the Gift Processing team.
The Associate Director’s work requires exceptional attention to detail, intermediate to advanced computer skills, in-depth knowledge BBCRM and the ability to lead the team while managing to Key Performance Indicators. The Associate Director is responsible for identifying and leveraging opportunities to continually improve the quality of data and its entry into our systems. Additionally, this role proactively collects all needed information from multiple sources to post all gifts effectively and accurately; they also play a role in following up on donor inquiries, working proactively with gift officers and other internal stakeholders.
The successful Associate Director will be an innovative leader who will foster a culture of belonging that embraces all people and perspectives. This position is based in Williamsburg, Virginia, and offers a flexible work environment.
Please review the full position description with all job duties under the “Featured Job Opportunities” on the University Advancement recruitment website: https://advancement.wm.edu/come-work-with-us/open-positions/index.php
Conditions of Employment
  • This position is subject to work additional hours during high peak times (e.g. during end of the calendar and end of the fiscal year).
  • This position may also be required to work beyond the typical work day/week and work during holiday break in order to meet the needs of the business.
  • Adherence to strict donor confidentiality and highest standard of professional ethics and agreement to abide by ethical and confidentiality precepts as set forth by the Commonwealth of Virginia, the University, CASE and APRA.
Essential Designation No
FLSA Exempt
Position Restricted? No, this is a continuing E&G funded position
Position Term 12 month - Continuing
Position Months Faculty or Staff: 12 month
Required Qualifications
  • Bachelor’s degree or the equivalent combination of education, training and or experience. 
  • Commitment to diversity, equity, and inclusiveness, including, but not limited to, collaboration, staffing and programming.
  • Experience using relational databases (typically 5 years).
  • Demonstrated knowledge of generally accepted accounting practices and budgeting principles and policies, with the ability to interpret complex administrative policies, and make independent and sound judgments.
  • Ability to lead, supervise, motivate and develop staff working as part of a team.
  • Working knowledge of the use of data processing techniques in maintaining accounting records with the demonstrated ability to apply and adapt established accounting methods to a variety of financial transactions and records, and the demonstrated ability to assemble, analyze and prepare reports and statements comprising complex financial data.
  • Experience training and directing the work of supporting staff. (typically 2-4 years)
  • Excellent analytical and computational skills and the ability to process large volume of transactions accurately and in a timely manner.
  • Understanding of the complexities of gift processing and gift administration and philanthropy in higher education.
  • Knowledge and understanding of the fundraising process and business intelligence concepts to include the ability to understand business financial concepts.
  • Strong analytical acumen to retrieve, analyze, and interpret financial information and manage data.
  • A strong aptitude for logical thinking and intellectual curiosity. Strong problem solving, analytical and organizational skills are a must.
  • Strong organization skills with the proven ability to adapt to shifting priorities and manage multiple projects in a fast-paced, deadline-driven environment.
  • Excellent oral and written communication skills with the ability to work effectively with a diverse audience, with the ability to translate analysis into an accessible format when interacting with non-technical audiences. Proficiency in delivering information clearly to others in both oral and written forms.
  • Outstanding interpersonal skills necessary to interface with a diverse group of colleagues and constituents as well as the ability to lead and build consensus among colleagues.
  • Demonstrated ability to exercise independent initiative, sound judgment and work under minimal supervision, and maintain strict confidentiality; handle sensitive information and material in a discretionary manner.
Preferred Qualifications
  • Advanced degree in a related field.
  • Experience working on a gift processing team. (typically, 2-4 years)
  • Knowledge of CASE or AASP gift processing best practices for higher education.
  • Experience working in a fundraising environment within higher education. (typically, 2-4 years)
  • Ability to manage the daily workflow, assign and delegate responsibility for data entry deadlines, Conduct needs assessments and develop plans to increase efficiency of departmental operations and process improvement.
  • An appreciation for and/or connection to William & Mary, its mission, history and unique focus on undergraduate research and a liberal arts education. 
  • A curious nature and interest in lifelong learning. 
  • The desire and ability to innovate and implement dynamic change.
Is the position remote work eligible? Hybrid (works remotely at least 1 day per week but not full-time)
Remote Work Disclaimer
Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor’s ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.
Advertised Pay Range Up to $80,000, commensurate with experience
Advertised Pay Range Statement
All hiring rates are commensurate with relevant experience up to the advertised amount considering internal alignment.
University Salary Range U10
Benefits Summary Statement
William & Mary offers our employees a full array of benefits including retirement, health insurance with options for expanded dental and vision along with group and optional life insurance with coverage for spouse and children, flexible spending accounts, and an EAP (Employee Assistance Program).
Our employees enjoy additional university benefits such as educational assistance, professional development, wellness benefits, and a robust holiday schedule. All employees have access to fitness facilities on campus. Staff members also have access to the university libraries, and much more. To learn more, go to: https://www.wm.edu/offices/uhr/benefits/index.php?type=none
Job Open Date 03/26/2024
Review Begin Date 04/16/2024
Job Close Date
Open Until Filled Yes
Special Application Instructions
Background Check Statement
William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.
EEO Statement
William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The university is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.

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