Associate Director, IT Technology Solutions and Business Development

• Strategic collaboration and management between and among units within business and professional services, serving as the designated backup to the director
• Recommend, develop and implement process improvements across the unit and division
• Develop, implement and maintain integrated procurement and asset management program
• Determine priorities and resource allocation within assigned areas
• Plan and manage resources, coordinate projects and initiatives within the division
• Work collaboratively with peers to establish division priorities, manage cross-unit initiatives and projects, and champion accountability and responsibility within the division

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Ability to apply strategic thinking and demonstrate understanding of requirements to execute.
• Ability to communicate with all organizational levels, including senior management and technical personnel.
• Ability to drive and implement change across assigned units and/or organization.
• Ability to evaluate existing business processes for improving use of technology.
• Ability to make decisions guided by policies and procedures, strategic plans, and/or operational needs with limited guidance.
• Ability to manage projects and determine priorities.
• Ability to work in a team environment
• Demonstrated ability to develop high performance teams
• Ability to drive accountability and productivity.
• Attention to detail with strong organizational skills.
• Demonstrate a willingness to cross-train, and be cross-trained, in other roles/duties.
• Demonstrated excellence in delivery of online and face-to-face technology training.
• Demonstrated problem analysis and problem resolution at a functional level.
• Demonstrated skills in problem resolution, data collection, and decision-making.
• Excellent customer-focused interpersonal communication (oral and written) skills.
• Excellent Technology proficiency
• Excellent verbal, written and interpersonal communication skills.
• Facilitation and negotiation skills.
• Highly organized. Demonstrated ability to work effectively in a team environment.
• Leadership: a demonstrated ability to lead people and get results through others.
• Must have the ability to introduce innovative solutions and learn cutting edge technologies as they evolve.
• Planning: an ability to think ahead and plan for both short term and long term.
• Proven ability to ask probing questions and obtain thorough and relevant information.
• Proven ability working in a fast-paced environment, with the ability to manage changing requirements on a regular basis
• Strong customer orientation and attention to quality of service.
• Strong IT skills, especially in customer engagement areas of IT. Skilled in the use of computer software, including MS Office
• Successful experience in the implementation of new technology and promotion of technology use.
• Some knowledge of Microsoft Suite, Microsoft 365, and other other off the shelf software software.
• Ability to learn and adopt new technologies quickly
• Support a culture and reputation for excellence

• Experience resource planning and allocation
• Experience in project management and oversight
• Experience in procurement/purchasing
• Experience in budget management and tracking
• Experience leading and managing professional staff
• Experience providing exceptional customer service and support
• Experience managing cross-functional teams
• Experience implementing new technology and promoting technology use

• Work experience in government procurement
• Work experience in higher education
• Knowledge of industry standards and best practices for assigned areas of responsibility
• Experience developing strategies for business units based on technical knowledge and situational awareness of current operating environment and emerging business trends.
• Experience providing consistent excellent customer experience across multiple functional units where management structures are segmented

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link:  http://ethics.dls.virginia.gov/

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.