Associate Director, Admissions Operations

Updated: 28 days ago
Location: Chicago, ILLINOIS


Posted: 15-Jun-24

Location: Chicago, Illinois

Type: Full-time

Salary: Open


Information Technology

Internal Number: JR26765

Location: Chicago, IL

Job Description:

  • Maintains and updates CRM (Slate) in order to evaluate, assess and select top candidates, including application building, testing, evaluation, decision release, etc.
  • Develops and monitors help desk tracking functionality in Slate and address all requests in a timely manner.
  • Works in consultation with Admissions teams to oversee management of data collection in Slate, including volunteer, prospective student, and applicant database.
  • Creates and develops functionality within Slate CRM Database using SQL, XML/XSLT and Javascript. Proactively recommends and implements new Slate technologies, features, or plug-ins.
  • Develops and maintains all customized portals for candidates and internal audiences.
  • Plays an integral role in developing dashboards, status reports and population profiles, as well as ad hoc and year-over-year report analysis. Synthesizes data across multiple platforms.
  • Creates data reports at the request of the leadership team and Deanâ™s Office as needed.
  • Serves as an internal consultant for developing queries, reports, and best practices in Slate.
  • Manages Slate-related projects with external business units, including, but not limited to, centers, scholarships, vendors, and other UChicago programs.
  • Oversees the transition, design, and ongoing maintenance of prospect and admit-facing information platforms and surveys into Slate.
  • Develops close working relationships with other Slate experts throughout the School to collaborate and lead data initiatives for Chicago Booth.
  • Develops and maintains system processes as needed. Anticipates issues/challenges and helps establish best-in- class workflows.
  • Serves as the Admissions lead to Data Warehouse, Chicago Booth Tableau, Slate users group.
  • Uses best practices and database knowledge to determine the impact of making database changes on other systems and the staff cost for making such changes. Solves complex database problems and modifies database programs to increase processing performance.
  • Develops reports and files to display requested information, including on-screen links to other screens. Provides guidance on various report writer access, database views, and storage procedures related to all databases. Acts as a resource for the user community by responding to special data needs and questions.
  • Performs other related work as needed.

Preferred Qualifications


  • Coursework in computer science and statistics.


  • At least four years of related experience in system administration.

Technical Skills or Knowledge:

  • Deep knowledge of how technical systems work and connect, as well as innate curiosity for problem solving.
  • Demonstrated proficiency in CRM Databases, Slate experience.
  • Demonstrated proficiency in SQL and advanced excel skills.
  • Coding fluency in Javascript, XSLT, HTML, and Tableau.

Preferred Competencies

  • Exceptional communications skills.
  • Professional demeanor, discretion, and a customer service-oriented approach to the job.
  • Superior organizational skills required; ability to handle multiple detailed priorities/projects simultaneously and meet strict deadlines with frequent interruptions.
  • Proven ability to manage internal working relationships and interact and communicate with discretion, clarity, tact, and courtesy.
  • Maintain confidentiality.

Working Conditions

  • This position is currently expected to work a minimum three days per week in the office.

Application Documents

  • Resume/CV (required)
  • Cover Letter (required)

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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