Associate Campus Director, Frankfurt am Main, Germany

The Opportunity:

Embry-Riddle Aeronautical University - Worldwide is seeking an Associate Campus Director (AsCD) to support the Europe Campus location in Frankfurt am Main, Germany. This role participates in student services and the general administrative responsibilities of the campus.

Essential Job Functions, Duties, or Accountabilities:

• Provides various student services to include preparation of unofficial student evaluations, degree maps, enrollment confirmations, maintenance of imaged student records, and reconciliation and follow-up of student accounts receivable.  Performs regular student email contact in line with Campus Communications timeline. Along with the Senior Campus Director, is responsible for student retention.  Provides administrative support for the campus, including answering the phone, responding to emails, shipping and processing mail, ordering supplies, and assistance to faculty members teaching at/for the Europe Campus. Maintains daily campus operational hours for student services needs.  Ensures that classrooms and facilities are ready for instructional use at all times (including EagleVision). 
• Assists with pre-event preparations from room reservations, to catering orders, preparing eblasts and social media posts, and creating RSVP lists. Post-conference follow-up tasks include entering of lead submissions and the sending of form emails to prospects. Keeps track of rack cards and miscellaneous promotional materials.
• Creates/maintains projected and actual budget reports.  Maintains communication with GmbH's accounting firm.  Pays vendor invoices and executes payroll as directed by University Payroll office.  Works with University Controller’s Office on accounting-related software implementations and protocols.  Creates student invoices and assists with student account collections. Assists in the drawing up and maintenance of the proper records of faculty contracts and partnership agreements. Invoices/pays partnership institutions as appropriate based on student enrollments. Responsible for paying all campus vendors, faculty, and maintaining proper financial records.
• Closely cooperates with the Senior Campus Director in support of the campus operations to include active participation in all training activities.  Demonstrates effective utilization of University tools and resources.
• Acts for the Senior Campus Director as needed in their absence. Always maintains a positive and professional image. Demonstrates sound decision making and troubleshooting skills.
• Processes information for reports and correspondence in a timely and accurate manner in accordance with published procedures.  Prepares reports for various University and external agencies.

About Embry-Riddle Aeronautical University:  

At Embry-Riddle, we take pride in our position as the world's largest and most comprehensive university dedicated to aviation and aerospace. Located in Daytona Beach, Florida, and Prescott, Arizona, our esteemed residential campuses offer a prestigious educational experience. However, our commitment to education knows no borders as our Worldwide campus expands our reach globally, providing a world-class education online and at approximately 110 locations across the United States, Asia, Europe, and Central and South America. This breadth of reach ensures that students can access our exceptional programs without geographical limitations. 

With a history spanning nearly a century, we have continually adapted to the dynamic needs of the industries we support. In the Academic Year 2022-23, we welcomed over 11,100 students to our residential campuses and over 19,000 students at our worldwide campus.  

Join our global community and embark on a journey of academic excellence and limitless possibilities. Employees working more than 30 hours a week can enjoy medical, dental and vision benefits, free tuition for employees and their immediate family members, and a generous personal leave program. To find out more about our benefits and why ERAU has been named a “Great College to Work For” for 13 consecutive years, visit our careers page .

Qualifications

Required Education:

• Bachelor’s degree

Required skills, knowledge, and abilities:

• Bilingual German/English
• Analytical skills with an in-depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications. 
• Excellent customer services skills required.
• Working knowledge of office procedures and equipment.

Preferred qualifications:

• Aviation background or experience desired.
• Experience using Workday financial and other ERP modules desired.
• Experience working in a higher education setting.
• Experience working with students/clients from diverse cultural backgrounds.