Assistant Manager

Job Title

Assistant Manager

Agency

Texas A&M University

Department

Rudder Theatre Complex

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & identities.  Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

University Center & Special Events manages the Memorial Student Center, Rudder Theatre Complex, J. Earl Rudder Tower, John J. Koldus Building, All Faiths Chapel, Albritton Bell Tower and the University Center Guest Suites.  Our experienced staff can provide a full range of professional services which include event coordination and setup, equipment rentals, AV services, event staffing and lodging accommodations. With a focus on superior customer service, UCEN will ensure your next event is a success! To learn more, please visit: https://ucenter.tamu.edu/about/ .

What we want

The Assistant Manager will be responsible for planning and organizing events of all types. This person will work directly with a wide range of clients across a wide range of venues to establish clear understanding of event expectations and work with fellow staff to ensure those expectations are met.

What you need to know

Salary: Compensation will be commensurate based on the selected candidate’s education and experience

Cover Letter & Resume: A cover letter and resume are strongly recommended

Other Requirements and Factors: Availability to work evening and weekend hours as needed for events

Required Education and Experience:

• Bachelor’s degree or equivalent education and experience
• Four years of related event experience

Required Knowledge, Skills, and Abilities:

• Ability to multi-task and work cooperatively with others
• Ability to work with a wide range of clientele, from student groups to professional event planners
• Ability to manage teams of employees in the execution of events

Preferred Qualifications:

• Five years of event experience
• Two years experience in a customer service field

Responsibilities:

• Event Management - Assist customers in the planning & execution of events external to RTC facilities. This includes meeting with clients & facility contacts, scheduling space, equipment & staff, and completing proper paperwork. Depending on the specific needs of the event this may also require the arranging of rental equipment, ensuring that facility expectations are still maintained & proper paperwork is completed. Provide assistance in planning & execution of events inside RTC venues when needed. Work with fellow managers & directors to provide the best events to our customers.

• Client interaction - This position will work with clients from recognized student organizations, university departments, and off-campus entities. Work with clients throughout the event planning process, sometimes starting as early as event conception. Take steps to ensure that all event & audience needs are understood, confirming timelines, any security expectations are known, & arranging any special requests.

• Supervision of personnel - Oversee staff responsible for the delivery, setup, execution, & removal of special event equipment, providing consistent training & feedback to staff. Establish clear understanding of event expectations for support & technical staff ahead of event setup, ensuring an efficient setup & successful event,

• Off-site facility support - Maintain relationships with campus facility contacts to provide support in the execution of events in non-RTC facilities. Understanding facility rules & customer requests, ensuring that proper actions are taken to satisfy both.

• Communications - Communicates pertinent organizational information to upper management and administration, event coordinators, set up crews, and student leaders.

Why Texas A&M University? 

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. 

• Health , dental , vision , life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

• 12-15 days of annual paid holidays 

• Up to eight hours of paid sick leave  and at least eight hours of paid vacation each month

• Automatically enrollment in the Teacher Retirement System of Texas 

• Health and Wellness: Free exercise programs and release time

• Professional Development: All employees have access to free LinkedIn Learning  training, webinars, and limited financial support to attend conferences, workshops, and more 

• Employee Tuition Assistance and Educational Release time   for completing a degree while a Texas A&M employee

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.  

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.