Assistant Director, Resolution & Engagement

University of North Florida, United States

Updated: about 17 hours ago

Location: Jacksonville, FLORIDA

Job Type: FullTime

Deadline: ;

Posting Details
Position Information

Job Title	Assistant Director, Resolution & Engagement
Position Number	342760
Requisition Number	B08794
Position Type	Administrative
Class Code	9978
Time-limited through	n/a
Type of Appointment	Full-Time
Faculty Position Sub-Type	N/A
Length of Appointment	N/A
Internal Recruitment?	No
Working Hours	8:00 am - 5:00 pm
Department	Office of the Dean of Students
Organization	Student Affairs
Division	Student Affairs
College	N/A
Approved Hiring Salary Range	50,000 to Negotiable
Pay Basis	Annually
Equal Opportunity	In 2020, the University of North Florida (UNF) received the prestigious INSIGHT Into Diversity magazine Higher Education Excellence in Diversity (HEED) Award, the only application-based national award for U.S. colleges and universities that exhibit an outstanding commitment to diversity and inclusion across their campuses. In addition, UNF ranked highest among the HEED institutions and was recognized as a 2020 Diversity Champion. The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.
Carnegie	UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.
Faculty Initiatives	The University of North Florida promotes the quality and effectiveness of education and strives to maintain the highest standards of academic excellence in all phases of instruction, research/scholarship/creative activity, and service.
General Description / Primary Purpose	The Assistant Director – Resolution & Engagement will focus on offering resolution options for students and ensure the educational and developmental mission of the Office of the Dean of Students is achieved through various forms of training and engagement. The Assistant Director – Resolution & Engagement is responsible for the administration of programs, policies & procedures for a functional area within a division or department. Responsible for the development and direction of new programs within the department. Assist in the development and implementation of strategies and objectives to ensure departmental goals are met. Develop, implement, monitor and report on key organizational and program performance indicators. Design and deliver presentations, workshops and educational/training materials. Train and supervise work of staff, students and volunteers as assigned. May represent the Director if absent. During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location or place of residence.

Essential Duties

Job Function	Responsible for leading the resolution and engagement efforts under the direction of the Dean of Students, including oversight of the alternative dispute resolution program, outcome management, informal academic integrity concerns, conduct forgiveness and appeal cases, student conduct board and educational initiatives. Manage a Resolution Coordinator and Engagement Specialist, along with the faculty/staff/student volunteers and may represent the Dean of Students in their absence. Assist in the development of proposals, recommendations, and reports to senior leadership and the implementation of departmental objectives based on the University’s Strategic Plan. Directs efforts to lead the alternative dispute resolution program and conducts informational and resolution-based sessions with students to help them work through difficult situations. Reviews requests for referrals and hosts weekly open hours to promote healthy communication and conflict resolution skills for students. Manages auxiliary conduct processes, appeals and forgiveness review, and may review investigation plans and/or reports as needed. Responsible for the supervision of the Resolution Coordinator & Engagement Specialist, including faculty/staff/student volunteers. During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location.
Percentage Of Time

Job Function

Responsible for leading the resolution and engagement efforts under the direction of the Dean of Students, including oversight of the alternative dispute resolution program, outcome management, informal academic integrity concerns, conduct forgiveness and appeal cases, student conduct board and educational initiatives.
Manage a Resolution Coordinator and Engagement Specialist, along with the faculty/staff/student volunteers and may represent the Dean of Students in their absence.
Assist in the development of proposals, recommendations, and reports to senior leadership and the implementation of departmental objectives based on the University’s Strategic Plan.
Directs efforts to lead the alternative dispute resolution program and conducts informational and resolution-based sessions with students to help them work through difficult situations.
Reviews requests for referrals and hosts weekly open hours to promote healthy communication and conflict resolution skills for students.
Manages auxiliary conduct processes, appeals and forgiveness review, and may review investigation plans and/or reports as needed.
Responsible for the supervision of the Resolution Coordinator & Engagement Specialist, including faculty/staff/student volunteers.
During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location.

Percentage Of Time

Job Function	Assists in the processing of informal referrals for Academic Integrity. Maintains campus partnerships with other departments offering student services, including, but not limited to, PERCH, Housing & Residence Life, Student Government, Athletics, Department of Diversity & Inclusion, etc.
Percentage Of Time

Job Function	Manages outcomes from the Office of the Dean of Students, whether assigned through conduct, alternative dispute resolution, academic misconduct, or other areas. Monitors cases for completion or connects with partners assisting students with outcome tasks. Facilitates Guided Analysis sanctions, which focus on reflection, action planning and educating students on accountability and decision-making. Required to have a working knowledge of all high profile and sexual misconduct cases, including provided documentation, to get a well-rounded understanding of the situation and prepare for possible Student Conduct Board involvement (panel hearings, academic violation panel forums, advisors, etc.) Prepares all related correspondence and records for case load.
Percentage Of Time

Job Function

Manages outcomes from the Office of the Dean of Students, whether assigned through conduct, alternative dispute resolution, academic misconduct, or other areas.
Monitors cases for completion or connects with partners assisting students with outcome tasks.
Facilitates Guided Analysis sanctions, which focus on reflection, action planning and educating students on accountability and decision-making.
Required to have a working knowledge of all high profile and sexual misconduct cases, including provided documentation, to get a well-rounded understanding of the situation and prepare for possible Student Conduct Board involvement (panel hearings, academic violation panel forums, advisors, etc.)
Prepares all related correspondence and records for case load.

Percentage Of Time

Job Function	Manages development of volunteer staff, faculty and student members. Manages the engagement plan, communication, membership roster and training program. Develops the training curriculum and oversees the implementation of the program in relation to national best practices. Oversees the logistics for the panel hearing/academic violation panel forum process and maintains Student Conduct Board communications.
Percentage Of Time

Job Function

Manages development of volunteer staff, faculty and student members.
Manages the engagement plan, communication, membership roster and training program.
Develops the training curriculum and oversees the implementation of the program in relation to national best practices.
Oversees the logistics for the panel hearing/academic violation panel forum process and maintains Student Conduct Board communications.

Percentage Of Time

Job Function	Aids the Dean of Students in the management of the educational emphasis and engagement initiatives of the Office and works with appropriate university partners to ensure a consistent messaging is shared with students about University values. Serves as back-up to the Dean of Students in their absence. Responsible for having a strong understanding of FERPA, the Clery Act, VAWA, Title IX, and other local, state, and federal regulations and laws. Assist in the development of statistical and informational reports, including dissemination of materials as necessary.
Percentage Of Time

Job Function

Aids the Dean of Students in the management of the educational emphasis and engagement initiatives of the Office and works with appropriate university partners to ensure a consistent messaging is shared with students about University values.
Serves as back-up to the Dean of Students in their absence.
Responsible for having a strong understanding of FERPA, the Clery Act, VAWA, Title IX, and other local, state, and federal regulations and laws.
Assist in the development of statistical and informational reports, including dissemination of materials as necessary.

Percentage Of Time

Posting Detail Information

Marginal Functions	Assists in the development and maintenance of informational material and the departmental web page. Maintains confidentiality of student records. Other duties as assigned.
Required Qualifications	This position requires either (a) Master’s degree from an acceptable accredited institution in a directly related area of specialization and two years of experience directly related to the job functions; (b) Bachelor’s degree from an acceptable accredited institution in a directly related area of specialization and four years of experience directly related to the job functions; or (c ) 8 years of direct experience.
Faculty Position Required Qualifications	n/a
Departmental Requirements	Strong oral and written communication and administrative skills along with experience in counseling and conflict management. An understanding on successful supervision of professional personnel. Knowledge and experience in Student Affairs as either an engaged undergraduate/graduate student or professional.
Statement(s) of Understanding Definition	This position requires a background check. In conjunction with the University’s policy, this position may also require a credit check. This position has been designated as a Campus Security Authority (CSA). This position has been designated as a CSA because it involves significant responsibility for student and campus activities and/or responsibility for campus security. As such, any person in this position must report to the University Police Department a crime or an incident that might be a crime that he/she becomes aware of. This position has a reporting requirement because the University believes that your responsibility for students, campus activities and/or campus security will make you someone members of the University community will see as an authority figure and someone to whom they can seek help. A CSA is not expected to investigate or determine whether a criminal incident actually took place. A CSAs responsibility is a duty to report. All positions designated as CSAs are required to complete an online or in-person training session. For more information concerning the training sessions or CSAs, please contact the University Police Department at (904) 620-2800 or the Office of the General Counsel at (904) 620-2828. The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.
Required Licensure or Certification	Conflict Resolution Certification is highly recommended
Machines/Equipment used regularly	Position requires ability to operate office equipment including PC/printer/duplicating equipment as well as being able to assist others in doing so; PC desktop/laptop proficiency required; copier, telephone, fax, typewriter, paper, pens, die cutting machine, flip charts, overhead projector and other audio-visual devices use necessary
Anticipated Start Date	07/08/2024
Job Posting Date	05/20/2024
Application Review Date
Application Deadline
Open Until Filled	Yes
Point of Contact Information	Rachel Winter, (904) 620-1491
Hiring Official	Rachel Winter, Dean of Students
Location if not Jacksonville	Jacksonville, FL
Special Instructions	Applicants must complete an online application, as well as upload supplemental documents, at www.unfjobs.org in order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Rachel Winter at (904) 620-1491, or [email protected]. Initial review of applications will begin on April 26, 2024.
Quicklink	https://www.unfjobs.org/postings/27394

View or Apply

Similar Positions

Hematology & Medical Oncology Assistant/Associate/Full Professor, University of Florida, United States, about 2 months ago
Classification Title: AST/ASO/FULL PROF Job Description: The University of Florida College of Medicine-Jacksonville, Department of Medicine, Division of Hematology & Medical Oncology, seeks candid...
Student Services Coach, Strayer University, United States, about 11 hours ago
The Student Services Coach provides a high level of student service and support to students via a variety of communication vehicles. Primary responsibilities include: guiding assigned group of s...
Radiation Oncologist University Of Florida Health Proton Therapy Institute, University of Florida, United States, about 2 months ago
Classification Title: CLIN AST/ASO/FULL PROF Job Description: You Belong Here The University of Florida College of Medicine as part of UF Health, invites applications for a full-time Radiation Onc...