Assistant Director, Residence Life

North Carolina State University, United States

Updated: 18 days ago
Location: Raleigh, NORTH CAROLINA
Deadline: ;

Posting Details
Posting Information


Posting Number PG193338EP
Internal Recruitment No
Working Title Assistant Director, Residence Life
Anticipated Hiring Range Commensurate with education and experience
Work Schedule Monday - Friday, 8 am - 5 pm; evening and weekend hours when needed
Job Location Raleigh, NC
Department University Housing - Central and East Campus
About the Department
The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.
NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. The Division of Academic and Student Affairs is the place to work for faculty and staff who are passionate about promoting the success of the whole student.
University Housing serves as a unit within DASA. For more information regarding the mission, vision, and values of University Housing, we encourage applicants to review the University Housing website.
Essential Job Duties
University Housing at NC State University seeks an Assistant Director to provide leadership and direction for housing functions of a residential area ranging between 4-8 communities. The residential area oversees between 2,000-2,500 residents, directly supervises 4 Residence Life Coordinators and indirectly supervises 4 Graduate Assistants for Residence Life and all student staff within the residential area. The Assistant Director is responsible for all administrative processes, coordinates internally and externally to manage projects that impact the residential area, and manages area budgets.
The Assistant Director provides leadership within Residence Life and is a member of the University Housing Leadership team. The Assistant Director oversees a portion of the overall University Housing inventory, supporting and implementing University Housing’s mission, vision, and values within their specific residential area. The Assistant Director aids in the development and management of staff and programs that serve the needs of residents in their area of responsibility.
The Assistant Director is responsible for the following:
Supervision
  • Select, train, and supervise 4 full-time Residence Life Coordinators.
  • Provide support for indirect supervisees, including 4 Graduate Assistants for Residence Life, approximately 80 Resident Advisors.
  • Coordinate and facilitate recognition efforts for Residence Life and residential area, as identified.


Area Oversight and Partnerships
  • Provide leadership and direction in residential area and within Residence Life as a part of a highly collaborative, team-based environment.
  • Provide oversight to staff who serve as hearing officers to ensure guidance of the Conduct process.
  • Serve on Village Advisory Councils for Villages in residential area, as identified.
  • Provide leadership in area of responsibility that promotes active partnerships, communication, and collaboration between Residence Life and other units within University Housing.

Residence Education and Student Development
  • Provide leadership to direct and indirect staff and track progress in implementing learning strategies and meeting learning outcomes of residential curriculum.
  • Ensure advisors for the Residential Councils in residential area have necessary guidance and support to develop student leaders.
  • Support Inter-Residence Council and National Residence Hall Honorary as identified.

Crisis and Resident Behavior
  • Provide support to resident behavior through serving in a Director-level on-call rotation.
  • Respond onsite to emergencies as needed.
  • Provide leadership and direct staff response during emergency situations.
  • Communicate with the Office of Student Conduct regarding process management of individual conduct cases.
  • Oversee distribution of caseload within residential area, including conducting regular audits of direct reports.

Facilities Management
  • Oversee facilities ranging from 300,000-800,000 sq. ft.
  • Coordinate maintenance improvements and assessments, including enhancement projects.
  • Serve as a Residence Life representative with contractors and campus partners for renovation and construction projects as needed.

Open and Welcoming Community
  • Foster community among residential spaces comprised of various resident populations.
  • Participate in and encourage staff and resident participation of on-going training related to supporting the needs of the community.

Administration and Financial Management
  • Provide budget oversight for residential area, with responsibility for between $750,000-$1,000,000.
  • Responsible for ensuring timely and accurate completion of administrative tasks within residential area.
  • Develop, update, and/or review processes to promote operational efficiency and standardization of practices.

Departmental Responsibilities
  • Participate in area and departmental decision-making regarding vision setting, policies and procedures, programs, residential experiences, and facilities.
  • Serve as a communication link between University Housing, staff, stakeholders, and residents.
  • Lead and/or serve on University Housing, Division of Academic and Student Affairs, and/or campus partner committees as appropriate and needed.
  • Participate in selection, recruitment, and training for University Housing.
  • Participate in staff searches both internal and external to University Housing.
  • Assist with move-in, transitions, closing, and other Department or University events as needed.
  • Engage in professional development opportunities.
Other Responsibilities
  • This position requires some night and weekend work in order to support the campus community. This position is expected to serve in a Director-level on-call system for the department and may have to respond to campus to provide leadership and support during emergency situations after hours.
  • This position is required to handle confidential information appropriately and is bound by the Family Educational Rights and Privacy Act (FERPA). This position is also a Campus Security Authority (CSA) under the Clery Act as well as reporting responsibilities under Title IX for any crimes of incidents of sex discrimination which they are made aware. 
  • On a specific event/condition basis, the University may also take the unusual measure of “calling-in” employees who are not normally designated as “mandatory” and temporarily assign them to this status.


Although the position is live-out, it requires some night and weekend work in order to support the campus community. Person is expected to respond back to campus within 30 minutes or less to provide leadership and support during emergency situations after hours. The Assistant Director also has the responsibility to return to campus as needed to support live-in staff in responding to major emergencies.

Qualifications


Minimum Education and Experience
  • Master’s degree in higher education, college student personnel, counseling, or a related field; a minimum of 3 years post-Master’s degree full-time Residence Life/Housing experience.
Other Required Qualifications
  • Experience developing an open and welcoming community
  • Experience in crisis management response
  • Experience developing and/or maintaining effective campus partners; and supervisory skills which inspire, motivate, and foster a culture in which all staff members are treated with respect and professionalism.
Preferred Qualifications
  • 5 years post-master’s degree full-time residence hall experience.
  • Living and learning community experience
  • Strategic planning experience
  • Teaching experience strongly preferred.
Required License(s) or Certification(s)
  • Valid NC Driver’s License required within 60 days of employment
Valid NC Driver's License required Yes
Commercial Driver's License required No

Recruitment Dates and Special Instructions


Job Open Date 04/11/2024
Anticipated Close Date Open Until Filled
Special Instructions to Applicants
In addition to your application, please attach a resume, cover letter, and contact information for professional references.

Position Details


Position Number 00001727
Position Type EHRA Non-Faculty
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies
Department ID 242250 - Central and East Campus
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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