Assistant Director of International Student Services

Colgate University, United States

Updated: about 23 hours ago
Location: Hamilton, NEW YORK
Job Type: FullTime
Deadline: ;

Posting Details
Position Information


Job Category Professional/Administrative
Position Title Assistant Director of International Student Services
Full Time/Part Time Full Time
Division Dean of the College
Department International Student Services
Hiring Wage/Salary Range $61,000 - $65,000
Determination
When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.
Benefits
Current Benefits
Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire.
We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to:
Health and Wellness:
Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance, 403 B Retirement with employer core and matching contributions.
Paid Time Off:
Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year’s and 3 floating holidays.
Paid Family Leave:
After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad.
Continuing Education and Professional Development:
Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee.
Funding for work related courses to obtain an undergraduate or graduate degree related to your current position.
After 7 years of service in an eligible position an employee’s eligible children may be awarded up to half of Colgate’s tuition to attend an accredited college, university or trade school of their choice.
Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events.
Department Statement
The Office of International Student Services (OISS) provides services and programs to support Colgate University’s international students.
Accountabilities
The Assistant Director of International Student Services reports to the Associate Dean and Director of International Student Services and works to enhance the transition, integration and success of international students on campus.
The primary responsibilities for this position are to advise international students on federal immigration regulations, interpret federal regulations, complete immigration forms, and comply with SEVIS reporting requirements.
The Assistant Director interacts with students primarily regarding immigration issues.
Responsibilities:
  • Serve as a Designated School Official (DSO) with the Student and Exchange Visitor Information System (SEVIS).
  • Issue immigration forms and process applications through SEVIS.
  • Accurately maintain all aspects of international student immigration records and files.
  • Maintain current and up-to date knowledge of immigration laws, regulations, and policies.
  • Advise F-1 international students regarding immigration and immigration related issues.
  • Issue visa documents.
  • Coordinate student applications for work authorization.
  • Participate in, and conduct as needed, international student orientation sessions and other immigration related programming and workshops.
  • Perform other related duties as assigned.


This position has been designated as a Campus Security Authority (CSA), in accordance with the federal statutory requirements of the Jeanne Clery Act. CSAs are required to and responsible for reporting allegations of crimes they receive from students and employees to the Campus Safety Department.

Technical Competencies


Name Immigration Regulations
Description
Demonstrates familiarity with immigration regulations and visa processes in order to assist international students in maintaining their legal status. Demonstrated knowledge of F-1 visa regulations, SEVIS (Student and Exchange Visitor Information System), and other relevant immigration policies.
Name Student Advising and Counseling
Description
Demonstrates the ability to provide accurate and timely advising to international students on immigration-related concerns.
Name Cross-Cultural Communication
Description
Demonstrated understanding of cross-cultural communication to effectively interact with students from diverse backgrounds. This includes understanding cultural differences, sensitivity to cultural nuances, and the ability to communicate clearly and empathetically across cultures.
Name Compliance and Reporting
Description
Knowledge of regulatory compliance requirements related to international student services, including SEVIS reporting, federal and state regulations, and accreditation standards. Demonstrated ability to ensure accurate record-keeping, data reporting, and adherence to compliance deadlines.
Name Collaboration and Engagement
Description
Ability to collaborate effectively with various campus departments, external organizations, and government agencies to support the needs of international students.
Name Technology
Description
Demonstrated familiarity with student information systems, database management software, and other technology tools used in international student services. This includes proficiency in Microsoft Office Suite, SEVIS software, and other relevant applications.
Name Crisis Management and Risk Assessment
Description
Demonstrating ability to respond effectively to emergencies, crises, or other unexpected events impacting international students. Demonstrated ability to effectively provide support and assistance during emergencies.

Behavioral Competencies


Name Personal Accountability for Results
Description
Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.
Name Effective Communication
Description
Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.
Name Problem Solving and Decision Making
Description
Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.
Name Change Management
Description
Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.
Name Leadership and Teamwork
Description
Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.
Name Creativity and Innovation
Description
Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.
Name Diversity and Inclusion
Description
Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.
Name Sustainability
Description
Understands the impact of decision making and personal behavior in achieving the university’s commitment to a sustainable and carbon-neutral campus; supports and advances the university’s sustainability initiatives; influences others to use sustainable practices.

Requirements


Professional Experience/ Qualifications
  • Experience with international student advising.
  • U.S. citizenship or U.S. permanent residency is required per U.S. Department of Homeland Security and U.S. Department of State regulations, to meet the requirements for Designated School Officials.
  • Knowledge of federal immigration and governmental and state agencies’ regulations.
  • Excellent written and oral communication skills is required. Communicate effectively with a diverse community of people. Ability to communicate with discretion.
  • Attention to detail, accuracy, and the ability to balance priorities and meet deadlines are critically important.
  • Exceptional organizational skills, taking initiative and ability to self-set priorities and juggle competing demands will be necessary in this fast-paced environment. Reliability and resourcefulness.
  • A commitment to diversity, and the ability to establish and maintain effective working relationships within Colgate’s diverse communities.
  • Intercultural competency; commitment to student service and ability to work effectively with students, faculty, and university representatives from diverse cultural backgrounds.
  • Commitment to providing exceptional customer service.
  • Strong technical and analytical skills and the demonstrated ability to improve and develop office processes, including proficiency with standard computer software.
  • Comfort working independently within a team-oriented environment, and with addressing large groups.
Preferred Qualifications
  • One to three years of work experience in immigration advising and immigration document processing, or experience in an educational setting performing international student/scholar international student recruitment or international student admissions. Experience in higher education is preferred.
  • Knowledge of the SEVIS and U.S. immigration regulations pertaining to the F student visa.
  • Cross-cultural or multicultural experience.
Education
A Bachelor’s degree is required.
A Master’s degree in higher education, international education, or another related field is preferred.
Certifications
Physical Requirements
Other Information

Posting Detail Information


Requisition Number 2024S023Posting
Temporary No
Work Schedule
Job Open Date 03/29/2024
Job Close Date
Open Until Filled Yes
Special Instructions Summary
EEO Statement
It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.
Clery Act
CAMPUS CRIME REPORTING AND STATISTICS
The Department of Campus Safety will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance . Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at [email protected] .

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