Assistant Director of Housing Operations

Available Title(s):

1157-YN_ADMINPRO - Assistant Director

Business Title:

Assistant Director of Housing Operations

Employee Type:

Admin. Professional

Time Type:

Full time

Position Term:

12 Month

Position Details:

Summary of Duties:

 The Assistant Director of Housing Operations is charged with overseeing all applications, contracts, assignments, and desk services for up to 22 Residence Halls with the capacity to serve 6000 students. Responsibilities include but are not limited to: supervision of Residence Hall Operations Coordinator (1 FTE), residence hall license agreements and application, desk services (mail, keys, customer service, supervision of student staff), personal counseling, residence hall occupancy management, assisting in development and maintenance of online application tools including Housing Management System, and occupancy forecasting, as well as emergency on-call responsibilities.

Required Qualifications:

• Positions require a Bachelor’s degree in a relevant field and four (4) years of progressively responsible relevant experience, which has included at least one (1) year of managerial experience. A Master’s degree in a related field may be substituted for up to one (1) year of the required experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.  Education and experience can be tailored to fit the specific organizational entity/directorial assignment. Positions may require applicable licensure and/or certification.

• Must be willing and able to keep regular hours and work some evenings and weekends.

• Demonstrated effective interpersonal, written and oral communication skills.

• Demonstrated computer software skills, including the ability to use Microsoft Office programs, such as: Outlook, Word, Excel, and SharePoint.

• Demonstrated experience interpreting and applying laws, rules, policies and procedures.

• Demonstrated commitment to supporting under-represented populations.

Preferred Qualifications:

• A Master’s degree in student affairs or other relevant field.

• Two (2) or more years experience with HMS Odyssey or other Housing Management Systems.

• Demonstrated ability to work with students and administrators in a broad range of situations and demonstrate a genuine concern/interest for the welfare of students.

• Demonstrated communication skills, public relation skills, and public speaking skills.

• Demonstrated commitment to and knowledge of student development and academic success.

• Demonstrated ability to work with a diverse student and staff population.

• Experience with Intra or other mail management system.

• Experience with key management and oversight.

Additional Information:

Area/College:

Student Affairs

Department Name:

Housing and Residence Life

City, State, Zip:

Pullman, WA 99164

Department Link:

https://housing.wsu.edu/

Monthly Salary:

$5,485.73 - $6,214.85

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website: https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/ . 

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for AP staff visit: https://hrs.wsu.edu/wp-content/uploads/2024/01/2024-Benefit-Overview-for-Faculty-and-AP.pdf .

Find total compensation information here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/ .

Overtime Eligibility:

Overtime eligible

FTE: 100%

This is a Permanent position.

Posting Close Date:

Applicants must submit their completed application by Wednesday, April 3, 2024 at 11:59 p.m.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34 , engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need.  A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must upload all required documents listed below to their online application. Application materials should clearly communicate how the applicant meets all required qualifications.

• External candidates, please upload all documents in the “Resume/CV” section of your application. Internal candidates, please upload all documents in the “Resume/Cover Letter” section of your application. 

• All documents must be attached before submitting the application. The application cannot be edited once submitted.

• Documents may be submitted in one file or separate files.

• Applicants are encouraged to upload as a PDF if possible.

• Applicants will be requested to provide contact information for professional references within the online application.

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Required Documents:

• Resume/CV

• Cover Letter

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected] .