Assistant Director - Jayhawk Academic Advising

27431BR

Jayhawk Academic Advising

Position Overview

Jayhawk Academic Advising (JAA) is a part of the Centers for Orientation and Academic Advising Programs, a unit reporting to the Vice Provost for Academic Success. JAA provides comprehensive academic advising services for new and currently enrolled undergraduate students in all undergraduate majors across the University and is staffed by professional advisors, support staff, and graduate assistants.

Assistant Directors for Jayhawk Academic Advising (JAA) provide supervision and management for a team of academic advisors, grouped by academic interest areas known as Student Pathways.  Each position is responsible for the direct supervision of 7-10 academic advisors and works with other assistant directors to contribute to a consistent and standardized advising approach.  The Assistant Director reports directly to an Associate Director who holds responsibility for oversight of the entire Student Pathway.

If you are looking for a rewarding and dynamic career, look no farther than the University of Kansas. In addition to a competitive salary, KU offers great benefits to employees with up to 176 hours of paid vacation per year, 96 hours of sick leave earned per year, 10 paid holidays plus one discretionary day, a great retirement program, medical and dental insurance, life and disability insurance, other benefit plan options and state of Kansas discounts offered by various vendors. KU also offers employees educational opportunities for employees. KU is a great place to work! The University actively encourages applications from members of underrepresented groups.

Job Description

70% Supervision of Academic Advising

• Provide daily supervision of a team of 7-10 major specific, cross-functional, and multi-location academic advisors.
• Ensure advisors meet university milestones and standards as set by the Associate Director and Jayhawk Academic Advising.
• Supervise, evaluate, and track provided onboarding, training and coaching for advisors. 
• Consult with other Assistant Directors and Associate Director regarding quality of advising services and implement strategies for their Student Pathway advising cohort appropriately.
• Ensure compliance with all student records and enrollment requirements, FERPA, Financial Aid policies, processes, procedures, etc.
• Track performance metrics for the Student Pathway advising cohort and contributes toward the overall metrics for KU Academic Advising.
• Collect and provide student success and/or academic advisor data as requested.
• As needed, work to provide resolution to student grievances or concerns or escalate as necessary. 

• Maintain an assigned caseload of students and serve as a system “super user” to provide adequate support and training to advising staff while also assisting coverage needs.

• Assist in delivering new advisor and ongoing advisor training content.  
• Assist in new advising hiring processes.
• Assist Associate Director to review and modify advising policies and workplace practices. 
• Represents JAA when called upon by Associate Director. 
• Participate in relevant professional development.

Required Qualifications

Preferred Qualifications

Contact Information to Applicants

Dannah Hartley
[email protected]

Additional Candidate Instruction

In addition to the online application, the following documents are required to be considered for this position:

Incomplete applications will not be considered.

Advertised Salary Range

$62,000.00

Application Review Begins

04-Apr-2024

Anticipated Start Date

20-May-2024

Primary Campus

University of Kansas Lawrence Campus

FLSA Status

Administrative

Employee Class

U-Unclassified Professional Staff

Work Schedule

The work schedule for this position will coincide with student needs and traffic. Office Hours vary based on location, student demand, and staffing needs. Hybrid work arrangements may be available and will be negotiated upon offer of employment.

Job Family

Administrative/Management-KUL

Work Location Assignment

Hybrid

Disclaimer

The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX, [email protected], Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY.