26-Jul-2024
Harvard Business School
66467BR
Job Summary
Are you an experienced individual contributor who also enjoys coaching and bringing out the best in a high performing team? Do you excel at building and managing relationships with high-level stakeholders and diplomatically navigating a wide array of circumstances? Are you motivated to create unique experiential learning opportunities for MBA students and partner organizations around the globe? Do you want to be part of a team committed to fostering diversity, equity, and inclusion in both our workplace culture and in the programs that we support? If so, consider joining the MBA Global Experience Office (GEO) as the Assistant Director, Global Partners.
The Global Experience Office (GEO) works with faculty and staff on experiential education course design, planning and execution. This includes project sourcing and scoping, on-site delivery, travel logistics and health, safety, and risk management for both the Required Curriculum (RC) Field Immersive Experiences in Leadership Development (FIELD) Global Immersion (FGI) and the Elective Curriculum (EC) Immersive and Extended Field courses (IFC/EFC).
Reporting to the Associate Director and serving as a key member of the FIELD Global Immersion team, the Assistant Director will work to establish relationships and develop projects with organizations around the world to support the required FIELD Global Immersion (FGI) course for all 930+ first-year MBA students.
In addition to developing a portfolio of projects for the course, the Assistant Director will set direction and have administrative oversite for the Global Partner team on aspects such as marketing, the Global Partner experience, the legal agreement process, the team’s CRM QuickBase, and materials for project related course sessions.
Position Description
Coordinate with the Associate Director, FIELD Global Immersion on the overall strategy and approach for FGI course content (projects, speakers, panels, visits, in-country organizations)
- Develop and lead Global Partner marketing strategy (materials generation, maintenance, production).
- Develop Global Partner Experience Program (onboarding, relationship management touchpoints, Live Online Classroom Sessions, giveback opportunities).
- Delegate and manage Global Partner team operational projects such as Project Reveal, Quickbase development/maintenance, Legal Agreement Process.
- Lead relationship and project scope and other content generation for a subset of FGI locations for FGI.
- Establish relationships with Global Partner organizations for the FGI course, including location/industry research and lead generation, coach Global Partner Managers on the same.
- Take part in extensive international travel for FGI outreach meetings with prospective Global Partner organizations across the globe- approximately four to six weeks per year.
- Work closely with Associate Director, Co-Managers, FGI faculty leadership, FGI teaching faculty, and Global Research Center colleagues to develop, scope, and refine project proposals from Global Partner organizations, coach Global Partner Managers on the same.
- Serve as primary liaison and point of contact for all issues pertaining to the content execution of FIELD Global Immersions for Global Partners, faculty, and students, as needed, Coach Global Partner Managers on the same
- Manage relationships with Harvard Business School alumni and key stakeholders from departments across the school, including Global Research Centers, External Relations, Career & Professional Development, Executive Education, and others.
- Coordinate the collection of legal agreement documents from Global Partners, students, faculty, and staff
- Source guest speakers and coordinate content-related additions to the Immersion, as needed.
- Maintain FIELD Global Immersion components in Quick Base CRM database, including contacts, project tracking, logistics, and feedback.
- Collaborate with Operations and Communications teams on FGI course content logistics needs and travel considerations.
- Serve as traveling Program Manager during the RC FIELD Global Immersion in May and/or EC IFCs (Immersive Field Courses) in January; Assist with site assessments, as needed; Other MBA duties, as needed
- This role is responsible for other duties as assigned.
Basic Qualifications
- Bachelors degree required
- 5+ years of related professional experience in a client/stakeholder relationship management role
- Computer literacy required; must have experience with Windows and databases.
Additional Qualifications and Skills
- You have a player/coach mentality, and the ability to influence and lead without formal reporting relationships
- You are able to multitask, meet tight deadlines, motivate the team in a fast-paced, high-energy environment
- You have excellent interpersonal skills and are able to communicate effectively and diplomatically with others, with strong verbal and written skills
- You are highly motivated, and detail oriented with strong organizational skills and follow-through
- You thrive in a highly collaborative team environment but are equally effective leading projects independently
- You find navigating ambiguity more exhilarating than frustrating
- You possess excellent judgment and excel at influencing others across the organization
- You enjoy travelling domestically or internationally travel (four to six weeks per year) as required for project outreach and program coverage during student immersions
Additional Information
This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment .
About Us
Founded in 1908 as part of Harvard University, Harvard Business School (www.hbs.edu) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:
- Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
- Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
- Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
- Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
- Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
- Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
- Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
- Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
- Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Job Function
Faculty & Student Services, General Administration
Department Office Location
USA - MA - Boston
Job Code
358057 Admin Pro/Indiv Contrib
Work Format
Hybrid (partially on-site, partially remote)
Annual Salary Range
$87,000 - $93,000
Union
00 - Non Union, Exempt or Temporary
Pre-Employment Screening
Education, Identity
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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