Assistant Director for Housing Operations

Job Title

Assistant Director for Housing Operations

Agency

Texas A&M University - Corpus Christi

Department

Housing Department

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.  As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

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PURPOSE

The Assistant Director of Housing Operations will support the Director of Housing Operations in managing all aspects of student housing operations at Texas A&M-Corpus Christi. Islander Housing is comprised of two different campus properties: Momentum Village and Miramar, totaling 2833 beds. The Associate Director will assist the day-to-day operations of the housing facilities, including coordinating maintenance and repairs, supervising the operations staff and ensuring compliance with university policies and regulations.

RESPONSIBILITIES

Functional Area: Operations

Percent Effort: 30%

• Assist the Director of Administration and Operations in managing the operations of the housing facilities, including residence halls and apartments.

• Coordinate maintenance and repairs of the housing facilities, including the submission of maintenance requests and overseeing work orders management as it relates to the student experience.

• Coordinate housekeeping of common areas and vacant room spaces

• Coordinate the key check-in/check-out process for students and staff.

• Assist with the planning and execution of the student move-in/move-out process.

• Participates in planning, directing, and coordinating operational or procedural matters to meet department goals and objectives.

• Acts as a Mandatory Reporter (Campus Security Authority) as required by the Clery Act.

• Participate in the on-call duty rotation with other members of the Housing and Residence Life team.

Functional Area: Administrative

Percent Effort: 30%

• Develops reports, analyses, and surveys as requested by Associate Director of Administration and Operations.

• Assist with budget planning for area(s) under their supervision and assists Director in planning and budgeting for department.

• Ensure compliance with all unit, department, University, and government standards, policies, and procedures.

• Enforce the terms and conditions of the Student Housing Contract, Resident Handbook, and all state/federal laws; investigate, resolve, and/or refer for adjudication.

• Assist in the development and implementation of a comprehensive emergency management plan for the housing facilities. Working with Incident Command Team and Hurricane evacuation and response teams.

• Participates in strategic planning based on assessment data and department goals.

• Attend staff meetings and other meetings as scheduled

Functional Area: Collaboration

Percent Effort: 20%

• Collaborate with Islander Housing Communications Specialist to ensure proper communication surrounding maintenance, keys, and other operational concerns.

• Collaborate with other university departments and stakeholders to promote student success and well-being.

• Works with University Police Department, Counseling Center, and other campus departments on immediate response to incidents in the residence halls.

Functional Area: Supervision

Percent Effort: 20%

• Provide direct supervision and guidance to four (4) operations coordinators and four (4) housekeepers.

• Provides leadership for department along with and in absence of the Associate Director of Administration and Operations

WHAT YOU WILL NEED

• Bachelor’s degree in applicable field

• Six years of related experience.

• Additional education may be considered as a substitution for the minimum experience required:

  • Master’s in higher education or related field.

  • Four years of related experience.

• Knowledge of word processing and spreadsheet applications.

• Ability to multitask and work cooperatively with others. Strong verbal and written communication skills. Strong interpersonal and organizational skills.

• Demonstrated ability to work collaboratively with other departments and stakeholders, and to build positive relationships with students, parents, staff, faculty, and community partners.

• Knowledge of budget management and financial reporting.

• Experience with emergency management and crisis response.

• Ability to work flexible hours, including evenings and weekends, as necessary.

• Strong organizational and administrative skills, with the ability to manage multiple projects simultaneously

• Strong leadership skills, including the ability to inspire and motivate staff members to achieve the highest levels of excellence.

• Excellent communication and interpersonal skills, with the ability to work effectively with individuals from various backgrounds and identities.

• Strong analytical and problem-solving skills, with the ability to make sound decisions in a fast-paced and dynamic environment.

• Knowledge of state and federal laws and regulations related to housing and residence life, as well as industry best practices.

• The successful Assistant Director role models ethics and consistent/fair decision-making and support for the Department at all times.

WHAT THEY WOULD LIKE TO SEE

• Progressive housing leadership professional experience.

• Experience in the following areas is preferred: living learning communities, faculty in residence programs, residence hall associations, assessment, residential curricula, teaching, facilities management, and engagement in professional organizations (NASPA, ACPA, SWACUHO, ACUHO-I, TACUSPA, SWACURH, NACURH, etc.).

• Experience with StarRez or other assignments software preferred.

• Live-in residence life experience is preferred.

OTHER REQUIREMENTS

• Must be able to navigate a flexible schedule due to night and weekend duties as needed.

• In the event of a weather-related emergency Assistant Director of Operations will assist with departmental and campus evacuation procedures.

• Perform other duties as assigned by the Directors, or Executive Director of Islander Housing.

SALARY

• $52,000/annually, approximately ($4,333.34/monthly)

BENEFITS (rules, policies, eligibility apply)

From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.

Insurance

• Medical

  • $0 - $30 per month for Employee Only coverage after university contribution ($920 value).

  • Up to 83% of premium covered by the university:

    • Employee and Spouse

    • Employee and Children

    • Employee and Family coverage

• Dental & Vision

• Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

On-campus wellness opportunities

Work Life Solutions:

• Counseling, Work Life Assistance, Financial Resources, and Legal Resources

Tuition Benefits:

• Public Loan Forgiveness

• Book scholarships

• 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement

• Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

• Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

• 8+ hours of vacation paid time off every month.

• 8 hours of sick leave time off every month.

• 8 hours of paid time off for Birthday leave.

• 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.