Assistant Director, Alumni Travel

Details

Posted: 16-May-24

Location: Los Angeles, California

Salary: Open

Categories:

Staff/Administrative

Internal Number: 2569

Position Summary

Spread your wings and soar to the next destination in your career as the Assistant Director, Alumni Travel with UCLA Alumni Affairs. We are looking for an individual that thrives in a fast-paced environment where you will work collaboratively with our UCLA Alumni Travel team to plan tours, manage logistics and provide a high level of service to prospective, current and past travelers. Within UCLA Alumni Affairs and External Affairs, UCLA Alumni Travel is a constituent engagement program that aligns with UCLA’s overall commitments to lifelong learning. Your work will help us to deeply engage our supporters with our faculty and the university as we strive to provide a “best-in-class” experience for our participants and hosts. This is a great opportunity to make an impact in our ability to increase in engagement, revenue and philanthropic giving to UCLA. Join us at the number 1 public university in the nation where you will further these unique occasions to connect alumni with experts and support how our travel program highlights UCLA’s strategic initiatives to the global community.

 

Find out how you can explore an exciting opportunity with UCLA Alumni Affairs and embark on a rewarding career with us.

Salary & Compensation
*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications

Strong experience in travel management with demonstrated skill conceptualizing and managing all aspects of events including vendor negotiations and event follow-up. (Required)

Strong experience and knowledge with the business travel industry and practices employed by travel management companies. (Required)

Experience interacting diplomatically with persons from diverse backgrounds in a high volume, continuous public contact setting to create/increase positive attitudes towards the Alumni Association. (Required)

1.Thorough knowledge of applicable policies, practices and procedures of UCLA Alumni Association and constituent groups; informed knowledge of off-campus resources and vendors used in travel programming. (Required)

2.Strong customer service orientation and approach with demonstrated ability to respond proactively and positively to customer service needs and problems. (Required)

3.Ability to work well as part of a team toward common goals and objectives; strong interpersonal skills to establish and maintain credibility and collaborative working relationships with vendors, colleagues and constituent groups. (Required)

4.Strong verbal and written communication skills. (Required)

5.Strong ability to analyze, interpret and research essential program information; ability to define problems and meet objectives, identify relevant factors and concerns, and recognizes alternatives and their implications. (Required)

6.Organized and highly detail oriented with strong time management skills; ability to take initiative and independently plan, organize, prioritize, make timely decisions and provide thorough follow-up. (Required)

7.Strong project management skills with ability to manage multiple tasks and multi-phase projects simultaneously from inception to completion and complete work within tight deadlines in a fast-paced environment under minimal supervision. (Required)

8.Demonstrated knowledge of accounting methods, university purchasing and inventory control. Skill in performing routine statistical computations to analyze and execute program financial transactions and produce reports. (Required)

9.Demonstrated skill to teach in an organized and patient manner. (Required)

10.Demonstrated proficiency in Microsoft suite of applications and other travel related software, platforms and applications; ability to learn new technologies in a prompt and efficient manner. (Required)

11.Working knowledge of University rules, regulations, guidelines, resources for programming, and services available to the Alumni Association is preferred. (Preferred)

Education, Licenses, Certifications & Personal Affiliations

Bachelor's Degree (Preferred)

Special Conditions for Employment

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Schedule
8:00 a.m. to 5:00 p.m.
Union/Policy Covered
99-Policy Covered
Complete Position Description
https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Travel%20Management%20Officer%203%20(41089788)

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About University of California Los Angeles
Why work at UCLA? Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status.
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