Details
Posted: 26-Mar-24
Type: Full-time
Salary: Open
Categories:
Food Services/Hospitality/Events
Staff/Administrative
Internal Number: R101309
Job Description
The Assistant Dining Manager assists in the management of a university dining unit. The unit may have multiple styles of service including traditional cafeteria, grab and go service, retail, or c-store. The operation serves approximately 2,500 students, staff and guests each day; supervises 10 -15 fulltime employees and up to 300 part-time student employees in a diversity-valued organization; manages the production and service of food to students, staff, guests, and special groups and in addition manages the procurement and inventory of food and related goods; supervises service and customer relations; responsible for meals being served in accordance with prescribed standards; responsible for overall performance management of student employees; supervises the quality and quantity of food items produced; orders product; takes inventories; supervises inspection of incoming food and supplies; orients, trains and coaches all student employees in all aspects of facility operations; supervises and trains staff according to prescribed customer service standards ensuring prompt, effective and courteous customer service for all guests; manages the student managers and the student personnel program; works weekends, various hours, special events, and holidays as business need dictates.
Minimum Education Required
High School Diploma or GED or equivalent combination of education and experience.
Qualifications
Required: 4-5 years direct customer service experience; 1-3 years of experience in food service management; 1-3 years of direct supervisory experience; knowledge of ServSafe Sanitation guidelines or similar food handler program; excellent customer service skills; ability to read and interpret documents such as receipts, safety rules, operating instructions and procedure manuals; ability to write routine reports and correspondence; ability to regularly lift and/or move up to 20 pounds and frequently lift and/or move up to 50 pounds.
Desired: Bachelor's degree in hospitality management or related field or an equivalent combination of education and experience in food service; excellent verbal and written communication skills; experience working with HACCP principles; experience managing student staff; knowledge of computerized ordering systems; ability to speak effectively before groups of customers or employees of the organization.
This position will support the Dining Services operation at Traditions at Morrill
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About The Ohio State University
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.
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