Assistant Campus Director, Katterbach Campus

About Embry-Riddle Aeronautical University:  

At Embry-Riddle, we take pride in our position as the world's largest and most comprehensive university dedicated to aviation and aerospace. Located in Daytona Beach, Florida, and Prescott, Arizona, our esteemed residential campuses offer a prestigious educational experience. However, our commitment to education knows no borders as our Worldwide campus expands our reach globally, providing a world-class education online and at approximately 110 locations across the United States, Asia, Europe, and Central and South America. This breadth of reach ensures that students can access our exceptional programs without geographical limitations. 

With a history spanning nearly a century, we have continually adapted to the dynamic needs of the industries we support. In the Academic Year 2022-23, we welcomed over 11,100 students to our residential campuses and over 19,000 students at our worldwide campus.  

Join our global community and embark on a journey of academic excellence and limitless possibilities. Employees working more than 30 hours a week can enjoy medical, dental and vision benefits, an amazing retirement plan with immediate vesting that includes a 6% gift and up to 4% match, free tuition for employees and their immediate family members, and a generous personal leave program. To find out more about our benefits and why ERAU has been named a “Great College to Work For” for 13 consecutive years, visit our careers page .     

The Opportunity:  

Embry-Riddle Aeronautical University, Worldwide Campus is currently hiring an Assistant Campus Director (ACD) located at the Katterbach Campus location. The ACD participates in the general administrative responsibilities of the campus. They participate in the public relations and marketing efforts to provide the civilian and military sectors with relevant information regarding University programs and services. In the absence of the Campus Director and/or the Associate Campus Director, the ACD continues all general operations of the campus with only minimal supervision provided from the Worldwide Campus Department of Campus Operations. This position also assists with operations at the Illesheim location.

Job Responsibilities Include:

• Promotes the University and its programs through participation in college fairs, briefings of interested groups, and other available means.  Communicates with local civilian organizations as well as the military.  Helps maintain an excellent relationship and communication with the local Education Services Officer (ESO), for a campus located within an Education Center of a military installation.

• Responsible for the timely completion and submission of registration and end of term actions and student account collections as needed.  Maintains pertinent data on these activities to be used in reports on campus operations.  Maintains student data in Campus Solutions (CS) and Campus Imaging.  Appropriate use of the CS comment screen as applicable. Participates in monitoring the enrollment trends of the campus.  Ensures that all University policies and procedures are enforced. Markets and promotes student activities.

• Provide(s) various student services to include academic advisement and counselling, preparation of unofficial student evaluations, degree maps, maintenance of imaged student records, and reconciliation and follow-up of student accounts receivable.  Performs regular, in-person contact with prospects, applicants, new students, and continuing students in line with Campus Communications timeline.  Along with the Campus Director and Associate Director (where applicable), is responsible for student retention.

• Images any necessary supporting VA documents for the certification of veterans for educational benefits in a timely and accurate manner.

• Acts for the Campus Director or the Associate Campus Director as needed in their absence.  Maintains a positive and professional image at all times.  Demonstrates sound decision making and troubleshooting skills.

• Closely cooperates with the Campus Director in support of the campus operations to include active participation in all training activities.  Demonstrates effective utilization of University tools and resources.

• Processes information for reports and correspondence in a timely and accurate manner in accordance with published procedures.  Prepares reports for various University and external agencies.

• Assists in monitoring and processing budget expenditures for the campus.  Practices diligence in safeguarding of University assets.  Along with other campus staff members, ensures that campus financial affairs are in good order and that the campus is audit ready at all times. 

Qualifications

Required Qualifications:

• Associate's degree

• (1-3) years of work-related experience

• Personal vehicle and valid driver's license

• Availability to travel as needed 

Required Skills, Knowledge, Abilities:

• Analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.

• Excellent customer service skills

• Academic advising experience

• Attention to detail with initiative to set and accomplish goals

• Working knowledge of office procedures and equipment

• Aviation background or experience desired