Assessment and Placement Assistant [Part-Time]

Clackamas Community College (CCC) seeks to hire a Assessment and Placement Assistant [Part-Time] position at the Harmony campus. We are interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described.

CCC is committed to continuous improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide awareness and action related to College strategic priorities and seek to build relationships in support of community well-being. At CCC, individuals are celebrated for their experience and expertise, and are validated for their unique perspectives. CCC encourages faculty, staff, and students to be engaged in ways that reflect their needs and interests. To learn more about CCC visit  Leadership, Vision and Initiatives .

This position is responsible for assisting with testing and placement services as a front counter presence and support for test administration activities.  As a primary contact for both public and college staff, faculty, and students, this position provides guidance in policy and procedure while monitoring the testing environment and delivering quality customer service. 

• Provide customer service and front line support for the office of Testing and Placement Services; Explain the services offered, including examinations offered and course placement options, to both public and college faculty, staff, and students.
• Assist in the preparation of space, coordination of appointments, administration of various examinations, and daily functions of overall office environment.
• Provide accurate information about policy and procedures as well as make appropriate referrals to aid students in the getting started processes at the college.
• Assure services provided are in accordance with proprietary test requirements, as well as College-wide policies, regulations, and standards, including careful adherence to (FERPA) privacy guidelines/confidentiality of student records.
• Maintain support presence as a reliable member of a team who is both dependable and flexible as well as aware of program improvement goals; contribute ideas in goal-setting activities.
• Operate standard office equipment, including Microsoft Office and appointment software.
• Help students with common PC issues that arise during electronic testing sessions.
• Verify valid identification and distribute/collect issued testing material; Ensure academic integrity and monitor student behavior using electronic monitoring software, surveillance cameras, and periodic walk-arounds; comply with testing procedures as dictated.
• Engage in initial placement conversations designed to address a goal orientation for student planning; review preliminary intake information with prospective students.
• Enter data related to test scores and placement options, registration, and student records in the Student Information System (SIS; Colleague).
• Carry out other duties and/or project-based work as assigned and within the functions of the position.

• Provide assistance to other college personnel as workload and staffing levels dictate. 
• Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility. 
• Maintain work areas in a clean and orderly manner. 

MIMIUM REQUIREMENTS:

Any equivalent combination of education and experience which provides the applicant with the knowledge, skills, and abilities required to perform the duties as described.  A typical way to obtain the knowledge, skills, and abilities would be: An Associate's degree from an accredited school plus 3 years teaching, training, testing, counseling or customer service experience.  A Bachelor's degree is preferred.

KNOWLEDGE:  Experience working with diverse persons, who may speak a language other than English and/or who have significant educational challenges; knowledge of software applications including proficiency in word processing and email as well as basic knowledge of spreadsheet, database, and web-based tools in an office environment.

SKILL:  Be welcoming to visitors and provide exceptional customer service in person and on the phone; demonstrated excellent interpersonal and intercultural skills using tact, patience, and courtesy in an office environment; demonstrated experience establishing and maintaining cooperative and effective working relationships with others; must be dependable, adaptable and reliable.

ABILITIES:  Ability to communicate with a diverse population; ability to communicate effectively both orally and in writing; ability to accurately enter data; ability to maintain records with accuracy with excellent attention to detail; ability to organize thoughts and present ideas in a polite and respectful manner; ability to read, interpret, and understand student related records and documents; ability to plan, prioritize and organize tasks/workloads; ability to meet deadlines; ability to maintain confidentiality on student records; ability to understand and follow oral and written directions with excellent follow through; ability to handle multiple duties in a busy environment; ability to work independently.

The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

PHYSICAL DEMANDS OF POSITION:

WORKING CONDITIONS:

Works under the direction of Administrative/confidential personnel.

APPLICATION INSTRUCTIONS:
When applying to this position, you will be required to complete the NeoGov application and attach the following electronic documents. 

• Cover Letter explaining your interest in the position and describing how you meet the minimum and special qualifications and requirements of the position
• Current Resume
• If applicable: Veterans' Preference documentation

Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. CCC makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.
 
VETERANS' PREFERENCE:
Applicants are eligible to use Veteran's Preference when applying with Clackamas Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015.  Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attach the required documentation at the time of application. For information regarding Veterans' Preference qualifications, visit http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq  
 

Documents Required for Veterans' Preference
One of the following:
MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty(DD Form 214 or 215)
-OR-
Letter from the US Dept. of Veterans Affairs indicating receipt of a non-service connected pension
-OR-
Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

In addition to one of the above documents, Disabled Veterans must also submit one of the following:
A copy of their Veterans disability preference letter from the Department of Veterans Affairs
-OR-
Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military-service-records/  
 
 TERMS OF EMPLOYMENT:

• This is a part-time position that will work primarily in-person, with the potential to work a hybrid schedule based on student demand and staffing needs.
• Requires flexible work schedule to meet department needs, which may include evenings and/or weekends.
• Employees must maintain Metro Portland, OR or Vancouver, WA residency as a condition of employment.
• The college does not sponsor employees in the visa application process if they intend to use this as their means to work in the United States. This means that all required work visas must be in place and supported by appropriate evidence to be employed by Clackamas.
• Providing false information will result in rejection of an application, employment offer or dismissal.

EQUAL EMPLOYMENT OPPORTUNITY:
CCC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

ANNUAL SECURITY REPORT:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view CCC’s most recent Annual Security Report (ASR) at Clackamas Community College . The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years.