Application Systems Analyst IV

The Opportunity:

The Application Systems Analyst IV reports to the P-10903 Assistant Director, Applications Management. This position acts as a subject matter expert and is responsible for the business requirements analysis specifications, testing and on-going maintenance support of the Oracle PeopleSoft Campus Solutions (CS), Customer Relationship Management (CRM) and Integration Hub (IH) production applications. Additionally, this position is also responsible for the support of Financial and Supply Chain Management (FSCM) and Human Capital Management (HCM) systems historical reference databases. This position helps plan, schedule and manage application Tools upgrades and patches. The position provides leadership with system performance and data analysis to support decision-making.

This position is a part of the UCF IT organization in the Workday Enterprise Support Team, which works to support its business partners in conducting university and direct support organizations business.

This is a reposted position. Previous applicants are still being considered and do not need to reapply.

Responsibilities:

• Conducts stakeholder meetings to determine system requirements, translates requirements into functional system specifications, components, estimates and project plans. Manages deliverables and project documentation and facilitates project meetings.

• Reviews and analyzes UCF system processes and administrative business processes and procedures for re-engineering and automation and identifies improvement needs. Provides analytical data to track system and team performance.

• Investigates errors, diagnoses problems, documents the problem, tracks issues, and recommends solutions. Coordinates problem resolution with development or systems support team members and other UCF support resources. Performs diagnostics, troubleshoots problems, and escalates problems to vendors.

• Maintains effective documentation based on standards for system configuration, business process documents, functional specifications, business process diagrams, data flow diagrams and flowcharts.

• Updates test plans, builds test scenarios, and performs systems testing for production support, maintenance, or upgrades.

• Provides support for ERP maintenance planning and scheduling. Provides project management support for implementation of patches and upgrades.

• Provides content for the development of training and conducts training when required.

• Performs other duties as required.

Minimum Qualifications: 

Bachelor’s degree and 5 years of relevant experience; or High School Diploma (or equivalent) and 9 years of relevant work experience in lieu of degree, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Deep understanding of the UCF Oracle Campus Solutions software system lifecycle.

• Extensive experience performing data mapping and business systems analysis for PeopleSoft Campus Solutions, CRM, Interaction Hub, and related software systems.

• Demonstrated abilities and understanding of the UCF student systems, patching cycles, and tools upgrade testing processes.

Special Instructions to Applicants:

This is a reposted position. Previous applicants are still being considered and do not need to reapply.

Are you ready to unleash YOUR potential?  

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck. 

Working at UCF has its perks! UCF offers: 

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program   

• Paid time off, including annual and sick time off and paid holidays  

• Retirement savings options   

• Employee discounts, including tickets to many Orlando attractions   

• Education assistance   

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide click here . 

  

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

UCF IT

Work Schedule

Monday-Friday; 8:00 AM to 5:00 PM

Type of Appointment

Regular

Expected Salary

$89,076.00 to Negotiable

Job Posting End Date

04-17-2024-12-00-AM

Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.  Click on UCF's Equal Opportunity Statement to view the President’s Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. 

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.