Analytics Delivery Specialist (flex-hybrid)

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  JOB DUTIES
  

The Analytics Delivery Specialist is responsible for supporting the analysis and development of reporting and analytics solutions for UCLA’s electronic health record (EHR) system by gathering business needs, documenting requirements, identifying existing reports and tools that meet the needs of stakeholders, and delivering them to stakeholders. 

In this role, you will: 

• support the Business Intelligence Operations team by triaging report requests
• triage Epic released upgrade documentation for review
• complete workflow optimization projects
• facilitate access and training related to OHIA’s product offerings and promote adoption across customer groups  and the UCLA Health self-service analytics community
• develop and nurture business relationships by understanding customer needs and matching those needs with exiting or future OHIA products and solutions and will have a full understanding of OHIA’s product offerings and develop marketing materials related to those offerings

This is a flex-hybrid role which will require you to be onsite at least 5% of the time or as required by operational need; there are no reimbursements for travel to “home office” location.  Each employee must complete a FlexWork Agreement with their manager which will outline arrangement parameters and aids both parties in fully understanding expectations. Arrangements are regularly evaluated, and are subject to termination.  

Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $64,800 – $137,600. The budgeted salary or hourly range that the University reasonably expects to pay for this position is approximately between the minimum and $92,999 annually. 

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  JOB QUALIFICATIONS
  

REQUIRED:

• At least 1-3 years of experience in a healthcare organization.
• Equivalent experience in a programming/analytic/information systems role, with an emphasis on SQL programming.
• Superior analytical and problem-solving skills and the ability to work in a fast-paced and challenging environment. 
• Excellent interpersonal skills and exceptional judgment and discretion in interacting with physicians and senior management on sensitive political and confidential issues.
• Proficiency in spreadsheet and database applications including Access, Excel, PowerPoint, and other database management and business intelligence software.
• Experience managing customer accounts or customer groups
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Persuasive, encouraging, and motivating.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Strong written and oral communication skills
• Strong interpersonal skills.
• Excellent customer service orientation

PREFERRED:

• Technical skill and/or ability to acquire in-depth knowledge and use of Business Intelligence products with a solid knowledge of the Business
• Intelligence industry and data visualization best practices
• Knowledge of current issues in data management and SQL particularly in a healthcare environment including quality measurement, outcomes studies, healthcare finance, and patient safety. 
• One or more Epic Clarity Data Model certifications.