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POSITION SUMMARY: Provide customer service and technical support for the computing needs of Duke University and members of the Duke community as a frontline IT support analyst for the Office of
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» DHTS DEVICE SUPPORT ANALYST Work Arrangement: Requisition Number: 244207 Regular or Temporary: Regular Location: Durham, NC, US, 27710 Personnel Area: HEALTH SYSTEM Date: Apr 22, 2024 Job Title: DHTS DE
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university local area network system. Support 150 departmental users and 219 systems. Serve as technology liaison. Provide assistance to departmental local area network coordinators and users. Install
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Title: Analyst, IT Primary role: The OASIS Computing team has the day-to-day responsibilities for configuring, implementing, and supporting approximately 10,000 workstations and 9,000 customers throughout
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community that supports the professional goals of its students, faculty, and staff as they pursue excellence. Comprised of 1,600 faculty, staff, instructors, and students, the Duke University School
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to PIN, Standard Workstations, VDI, FS7, Virtual-PIN, PRMO Desktop, iPads, Android devices, VPSX printing, etc..) in Duke Health Enterprise under the oversight of the same management. The analyst may be
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POSITION SUMMARY: Provide customer service and technical support for the computing needs of Duke University and members of the Duke community as an analyst for the Office of Information Technology’s
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devices. The Device Support Analyst fields customer questions and problems, and uses their technical knowledge to independently resolve the issue, or partner with the appropriate Duke IT technical resource
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to the transformation, development, and management of enterprise information technology solutions across Duke Health. By harnessing the power of innovative technologies like cloud computing and artificial intelligence
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POSITION SUMMARY: Provide customer service and technical support for the computing needs of Duke University and members of the Duke community as an analyst for the Office of Information Technology’s