Details
Posted: 17-May-24
Location: MD
Salary: Open
Categories:
Advising/Counseling
Staff/Administrative
Internal Number: 492795
Title: Advising Associate
Department: Response Center
Campus Location: Arnold/Main Campus
Salary Range: $49,792-$62,240
Work Mode: This position requires some regular in-person presence on campus or at alternative locations, depending on business needs of the office.
Hours Per Week: 40
Work Schedule: 10am-6pm Monday-Thursday 8:30am-4:30pm Friday and occasional Saturdays 9am-1pm
Position Type: Full-Time Staff, Non-Exempt
Position Summary The Advising Associate is responsible for providing comprehensive customer service in person and remotely via telephone, e-mail, and online chat. The Advising Associate will serve as the Response Center’s primary point of contact for callers seeking information on programs of study offered by the college and the process of transfer. Other required areas of knowledge include unique advising requirements related to specific programs of study relating to Health Professions. Assist with financial aid using confidentiality and access to financial aid data to be in compliance with the Higher Education Act, registration, records, admissions, and providing assistance to students and staff promptly, courteously, and accurately. |
Job Duties and Responsibilities Accurately and completely explain credit and non-credit programs of study offered by AACC to prospective and current students and their families, as well as the application process for admissions and applications for scholarships. Assist students in confirming application status, transcript requirements, and placement standards. Provide students and the student information services team members with training on the articulation agreements, consortium partners, and Transfer agreements offered. Act as Student Planning expert, encourage graduation application, and early registration. |
Required Qualifications: Associate's degree or higher |
Preferred Qualifications: Bachelor's degree preferred. |
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About Anne Arundel Community College
With learning as its central mission, Anne Arundel Community College has responded to the needs of a diverse community for more than 50 years by offering high quality, affordable and accessible learning opportunities. The college’s nationally recognized and award-winning programs have helped its more than 51,000 students annually achieve their academic, professional and personal goals. AACC is a fully accredited, public, two-year institution offering credit programs leading to an associate degree, certificate or a letter of recognition. Students may prepare to transfer to a four-year institution or prepare for an immediate career. AACC also offers extensive lifelong learning opportunities and noncredit, continuing education to those seeking career training or retraining, working to boost basic skills or pursuing new areas of interest. In addition to its main campus in Arnold, Md., the college has degree centers at Arundel Mills, Glen Burnie and at centers and schools around the county. In 2012, the college opened the 30,000-square-foot Center for Cyber and Professional Training in Hanover, which houses 13 specialized labs, a testing center and faculty support space. Located in Anne... Arundel County near historic Annapolis - home to the U.S. Naval Academy – AACC is conveniently located just minutes from Baltimore/Washington International Thurgood Marshall Airport and downtown Baltimore. To learn more, visit www.aacc.edu.
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