Admissions Systems Analyst

Job Title: Admissions Systems Analyst
Department: Admissions
Classification: Non-Exempt
Grade: 9
FTE/Working Schedule: 1.0

Position Overview:
 

The Admissions Systems Analyst supports the College’s use of the Slate CRM for recruitment, selection, and matriculation. Working in close coordination with other members of the Admissions Systems team, the Analyst has aptitude for learning CRM functionality and a solid foundation of the goals and priorities of college admissions and financial aid, in both theory and practice. They should be comfortable working in a fast-paced, energetic environment, and collaborate well with technical and non-technical users alike. The Admissions Systems Analyst plays a key role in maintaining the Slate CRM in support of the college’s goals to recruit and retain students from all backgrounds, but also those students historically underrepresented in higher education.
 

Reporting to the Senior Associate Dean and Director of Admissions Systems, the Admissions Systems Analyst is centrally involved in the College’s maintenance and enhancement of the Slate CRM data architecture and functional modules. In addition to working as a team member with other Admissions Systems colleagues, the person in this role will collaborate regularly with functional experts in recruitment, selection, volunteer management, and other campus databases, as well as third-party providers beyond Carleton.

Essential Job Functions/Responsibilities:

• Slate CRM System and Data Integrity:

  • Directs the building and maintenance of both ongoing and ad hoc data imports, including accurate mapping, deduplication of records, and automation when possible

  • Oversees ongoing data quality assurance, especially for data tables relating to student records, organizations, organization contacts

  • Prepares application files for committee review, including test score redaction, matching materials appropriately, and the import and scanning of materials

  • Supports the building and maintenance of integrations between Slate and other campus systems

  • Evaluates new feature releases in Slate CRM to determine their feasibility for our needs

• Short-term and long-term group projects in Slate CRM:

  • Works with Admissions and Financial Aid functional experts to build or enhance Slate-based functionality to support division initiatives

  • Establishes and manages expectations from key stakeholders

  • Evaluates available resources (time, knowledge, budget, personnel) for new initiatives

  • Provides updates and seeks input from other Slate CRM colleagues

  • Serves as the primary technical consultant to the Alumni Admissions Representative program

• A culture of ownership, accountability, and inclusivity, in Slate CRM and at the College:

  • Serves as a primary point of contact for Slate questions within and beyond the division

  • Builds sustainable queries and reports in Slate for assessing programmatic progress and success

  • Creates and maintains documentation for processes and training

  • Trains new staff in Slate

  • Represents the College to other agencies and groups as needed, including attending virtual and in-person programming regionally and nationally

  • Encourages an open, welcoming, and inclusive environment in admissions that actively supports not only fellow colleagues, but also prospective students and their families.

  • Guide student workers through various ongoing and one-time projects 

Additional Job Responsibilities:

• Travels on behalf of the College to conferences and trainings (<4x/year for no more than 1 week at a time)

• May be asked to support “all hands on deck” days with visitor-focused assignments

• Will also be expected to perform other assignments deemed necessary by the Senior Associate Dean or other senior members of staff.

Supervision Received and Exercised:

• Reports to the Senior Associate Dean and Director of Admissions Systems.

Education/Experience/Skills (supported by job duties):

Required:

• 2+ years as an administrator/builder in a CRM such as Slate, Salesforce, etc. 

• Bachelor’s degree with evidence of collaboration in technical and quantitative coursework.(may be substituted for additional years of experience in Technolutions Slate CRM for Admissions)

• 2+ years of progressive responsibility in at least one ongoing project (in a CRM or elsewhere)

• Evidence of creativity and innovation in problem solving and strategy implementation.

• Inquisitive with willingness to enhance skills by learning new technologies, methods, and best practices.

• Self-starter who can work both collaboratively and independently with confidentiality and discretion.

• Exceptional oral and written communication skills, including the ability to explain complex issues with clarity to a variety of non-technical and technical users.

• Strong organizational and project management skills, and ability to multi-task in a fast-paced, high-volume environment

• A willingness and ability to work extended and weekend hours during peak periods

• Strong understanding of the nature and aims of a selective, residential liberal arts college

• Leadership skills: Highly collaborative, dynamic, empathetic, and patient.

• An eagerness to implement and promote anti-racist policies in both big picture and day to day work.

• Enthusiasm for and demonstrated commitment to supporting a community of colleagues and students who are broadly diverse with regard to gender, race, ethnicity, nationality, socioeconomic status, sexual orientation, and religion, among other factors.

Preferred:

• Prior experience in college admissions or financial aid.

• Prior experience with and knowledge of Technolutions Slate CRM.

Must have the ability to understand and follow written and oral work instructions, operations, safety procedures, and hazardous labels. 

Note: This position description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization. 

Review of applications begins immediately and continues until the hire is complete. We accept only online applications.

Carleton College is an AA/EEO Employer: We are committed to developing our staff to better reflect the diversity of our student body and American society. Members of underrepresented groups are strongly encouraged to apply. 

Staff Salary and Benefits: The selected finalist’s salary will be based on the candidate’s qualifications, internal pay structure, and our overall compensation package. Carleton offers a generous benefits package, including comprehensive medical, dental, and vision insurance, 403(b) retirement plans with a 10% employer contribution with immediate vesting, a health savings account with a college contribution, a generous paid time off package, as well as access to many other campus amenities. 

Founded in 1866, Carleton College is a private, coeducational liberal arts college of roughly 2,000 students located in the historic river town of Northfield, Minnesota.  Nationally recognized as the nation’s top college for undergraduate teaching, Carleton is known for its academic rigor, intellectual curiosity, and sense of humor. Carleton offers 33 majors and 38 minors  in the arts, humanities, natural sciences, mathematics, and social sciences.