Admissions Fulfillment Outreach Specialist - Enrollment Management Communications

Admissions Fulfillment Outreach Specialist - Enrollment Management Communications - 23000002KB 

Description

 

Office of Enrollment Management Communications

Division of Enrollment Management

University of Tennessee, Knoxville

 

 

The Office of Enrollment Management Communications at the University of Tennessee, Knoxville, (UTK) invites applications and nominations for our Admissions Fulfillment Outreach Specialist position. We are seeking candidates who can contribute in meaningful ways to the diversity and intercultural goals of the University.

 

Applications received within the first 2 weeks (14 days) of the job posting date will receive priority review.

 

The Position:

This position will assist with many large mailings for all offices in the department which could be 100 to 25,000 pieces or more. Ensures that each group of students for each office is getting the correct envelopes, letters, inserts, etc. Responsible for sorting and distributing mail for the entire department. Responsible for all incoming packages, transcripts, letters, scholarship checks and misc. items. Delivering mail to Registrar, Undergraduate Admissions, Financial Aid, EM Central Office, EM Communications, Visitor's Center, Admissions Process and EM Operations offices. Picking up outgoing mail/packages from all EM offices, bringing it back to the Mail Room and ensuring all the outgoing mail is tagged with the appropriate mail slip. Assists with scheduling, supervising, and training student workers. Fulfilling requests from recruiters and others on campus.

 

Qualifications

 

Required Education and Experience:

High School diploma-

• 1 year of any combination of experience in an office environment, typing, computer, database experience, word processing.

 

Preferred Education and Experience:

Associate degree-

• Helpful to have knowledge of the postal guidelines for different classes of mailings and experience coordinating preparation of large mailings meeting extremely differing goals.

 

Required Knowledge, Skills, and Abilities:

• Superior customer service and time management skills, and the ability to handle multiple tasks

• Organizational skills

• Strong communication skills including listening, speaking, and writing

• Excellent grammar and proofreading skills

• Problem solving skills

• Organizational skills and ability to pay attention to detail

• Ability to be dependable, punctual, and a team player

• Ability to learn new software and processes

• Ability to improve processes through critical thinking; ability to effectively communicate with diverse faculty, staff, and students.

 

Preferred Knowledge, Skills, and Abilities:

• Computer skills including but not limited to Microsoft Word, Excel, Power Point, and Outlook

• Working knowledge of CRM/Slate, inventory tracking and working with students

 

The Division

The Enrollment Management (EM) division comprises more than 190 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, University Registrar, EM Communications, and Research & Analytics. The Office of Enrollment Management is committed to our Vision, Mission and Values . We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.

 

The University and Region

UTK   is the state’s flagship, land-grant university. We are a Research 1 university with 11 colleges and more than 30,000 students. With new leadership at the system, university, and college levels, UTK is poised for dramatic positive change focused on solving some of the most audacious, pressing problems our country and world face today. The city of Knoxville is a hidden gem surrounded by eight gorgeous lakes, with a beautiful and walkable downtown, a diverse music scene including internationally recognized festivals, active neighborhoods, unique restaurants, and a robust offering of diverse cultural and outdoor activities. UTK is located within easy driving distance to the Great Smoky Mountains, Atlanta, Nashville, Asheville, Charlotte, Louisville and Cincinnati. It is only a day’s drive to Memphis, Chicago, and Washington D.C. Knoxville and the surrounding counties have a population of more than 850,000 people.

 

 

For full consideration, applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.

 

Job
  Other Admin Asst/Secr/Clerical 
Primary Location
  US-Tennessee-knoxville 
Organization
  Enrollment Management Communications 
Schedule
  Full-time 
Campus/Institute  Knoxville 
Job Posting
  Feb 2, 2024, 8:56:57 AM