Admissions Counselor/Transfer Credit Specialist

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JOB DESCRIPTION AND POSITION REQUIREMENTS:

Penn State World Campus Enrollment Management Services is seeking a motivated individual to join the Admissions and Transfer Credit Services teams as a dual role - Admissions Counselor/Transfer Credit Specialist. In this newly created role, you will split your time equally between the World Campus Admissions and Transfer Credit Services Teams.

With the admissions team you will guide future Penn State students in navigating the application and enrollment process for online undergraduate and graduate degree programs. You will interact and communicate with prospects, applicants, and students, on the phone, via email and in live chats, as well as work closely with peers on other World Campus student facing teams, assisting in the planning, and implementing various recruitment, conversion, and retention programming, including open houses, information sessions, workshops, web-based events, and other related activities.

Specific to transfer credits, you will research undergraduate student cases and make recommendations for course substitutions to college partners while ensuring the integrity of the academic program. This includes advocating with college partners on behalf of World Campus students to determine how transfer credits apply to degree requirements. Transfer Credit Specialists are also responsible for creating academic progress tools for students and maintaining and updating student records in various online systems.

Additional responsibilities include, but are not limited to, actively participating in strategic planning activities, participating in team projects, and representing the Admissions and Transfer Credit Services Teams and World Campus on various teams and committees.

Competencies critical to success include but are not limited to: 

• Demonstrate student-centered focus

• Commitment to fostering diversity and inclusion

• Ability to build strong partnerships with prospects, students and colleagues

• Commitment to teamwork

• Critical thinking and problem-solving skills

• Excellent verbal and written communication skills

• High self-motivation and capability to work remotely and independently

Education and Experience:

Minimum requirements are an Associates degree plus two (2) years or relevant experience. Or, an equivalent combination of education and experience. Proficiency with Microsoft Word and Excel, student information systems, and customer relationship software is preferred.

Additional Information:

This job will report to an Assistant Director on the World Campus Admissions Team. Candidates are requested to submit both a cover letter and resume in addition to their application. Work will primarily be performed remotely with some in-person meetings/retreat attendance required in University Park, PA.

This job requires the following 3 publicly available clearances:

• PA State Police Criminal Background Check

• PA Child Abuse History Clearance Form

• FBI Criminal Background Check

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

The salary range for this position, including all possible grades is:

$46,400.00 - $67,300.00

Salary Structure - additional information on Penn State's job and salary structure. 

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

Employment with the University will require successful completion of background check(s) in accordance with University policies. 

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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