Job ID: 42090
Location: Public Health/Info Sc
Minimum Qualifications
Bachelor's degree in related field and one year of related experience. An equivalent combination of education, training and/or experience may be substituted for the requirements noted. Grade ND1
Preferred Qualifications- Strong cross-cultural interpersonal and writing skills are necessary, including public speaking skills and the ability to present SPHIS in a positive way to diverse populations. Ability to represent the admissions profession positively through a strong, student-centered ethic.
- Exhibits superior customer service skills and professionalism throughout daily interactions and communications with students including interviews, phone calls, emails and information sessions.
- Demonstrates an ability to work independently as well as collaboratively with team members, faculty, students, alumni, administrators and staff.
- Proficient with Microsoft Office products.
The Admissions Counselor represents SPHIS to prospective students and organizations and works to increase inquiries and convert applications into enrolled students to meet enrollment management plan.
- Counsel prospective applicants on the admissions process and opportunities at the School. One-on-one admissions counseling to diverse populations is an important responsibility of this position. Admissions counseling occurs primarily by phone calls and emails.
- Utilize phone, email, and mail to communicate with prospective students and applicants in a timely manner, providing superior student service and fostering relationships.
- Manage centralized application services (SOPHAS) and (HAMPCAS) along with university application portal.
- Utilize the University CRM (customer relationship management) software for functions associated with graduate admissions.
- Review prospective student applications for admission.
- Follow-up with different modes of communication to students to verify any application issues, including discrepancies or missing information.
- Coordinate applicant approval process with SPHIS departments.
- Work collaboratively with graduate admissions in processing admissions approvals and concentration designations.
- Work collaboratively with the SPHIS recruiter to reach prospective students through events, referrals, online and print communication, and outreach to schools, businesses and organizations.
- Complete weekly admissions report.
- Maintain accurate student records.
- Other duties and projects as assigned.
The University of Louisville is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status. If you are unable to use our online application process due to an impairment or disability, please contact the Employment team at [email protected] or 502.852.6258.
How To Apply -Staff PositionsTo apply for this position, follow the "Online App. Form" link below and then click on the "Apply Now". You must answer all required fields and submit your application by clicking the "Submit" button. Detailed instructions are available at louisville.edu/jobs in the "My Career Tools" section. Vacancies are routinely removed from the jobs portal around 7:00PM each Monday.
NOTE:
Only ONE attachment can be uploaded per application. If you wish to include a cover letter or other documents, please combine them as one document with your resume/cv, save the document with a simple short title that contains only letters, spaces, or numbers, and then upload.
Computers are available for application submission at the Human Resources Department located at 1980 Arthur Street - Louisville, Kentucky 40208. For more information, please contact us by email at [email protected] or by phone 502-852-6258.
If you require assistance or accommodation with our online application process, you may schedule an appointment at (502) 852-6258 with Employment Services at the Human Resources office located at 1980 Arthur Street, Louisville, KY 40208.
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