Administrative Support Specialist - Advanced

East Carolina University, United States

Updated: 12 days ago
Location: Greenville, SOUTH CAROLINA
Deadline: 10 May 2024

Position Details
Position Information


Job Title Administrative Support Specialist - Advanced
Position Number 901352
Vacancy Open to All Candidates
Time-Limited No
Department Homepage https://financialservices.ecu.edu/student-financial-services/
Advertising Department CASHIER'S OFFICE
Division Administration & Finance
Classification Title 10422 Admin Support Specialist
Competency Level 3 - Advanced
Working Title Administrative Support Specialist - Advanced
Number of Vacancies 1
Full Time Equivalent (FTE) 1.0
Full Time or Part Time Full Time
Recruitment Range $34,602 - $56,422
Anticipated Hiring Range $42,625 - $45,513
Salary Grade Equivalency GN08
Work Schedule M-F, except during peak times
Work Hours 8-5pm, except during peak times
Position Location (City) Greenville
Job Category Staff - Office/Clerical
Organizational Unit Overview
The Division of Administration and Finance is ultimately responsible for all financial and administrative activities of East Carolina University and its affiliated Foundations. The Division consists of Financial Services, Campus Operations, Information Technology and Computing Services, Human Resources, Environmental Health and Campus Safety, Auxiliary Services and various support activities related to the ECU affiliated Foundations. The Division is led by the Vice Chancellor of Administration & Finance. The Vice Chancellor is responsible for oversight of the policies, personnel, budgets, and administrative activities of all operations at East Carolina University and its affiliated Foundations. This division is a service provider in support of academic, research, and outreach missions of the University. Within the Division, Financial Services is responsible for financial activities of East Carolina University and its affiliated Foundations. The mission of Financial Services is: To provide for the financial needs of the University and its Foundations in a customer-oriented, friendly environment while assuring the proper stewardship of all fiscal resources.
The University Cashier’s Office is the central collection center for student accounts receivable and serves as a depository center for University funds receipted through departmental deposit. The primary purpose of this office is the collection of and accounting for student tuition, fees and related charges. The office is responsible for the verification, receipting and certification of university funds presented through departmental deposit while safeguarding these funds until deposited with a designated commercial bank(s) and certified through the office of the State Treasurer. This must be accomplished while in compliance with University policies and procedures, State and Federal laws and regulations and established accounting practice.
Job Duties
The University Cashier’s Office day-to-day operations are very similar to that of a commercial bank as it relates to the handling, collecting, and accounting for receipts. The office also issues refunds to students in accordance with university and financial aid guidelines. The Administrative Support Specialst position is responsible for the accurate, efficient, and timely processing of payments to student accounts and the daily balancing of these transactions. Transactions are processed across the counter, by mail, telephone and/or fax request. This position also has specific responsibilities related to, faculty staff waivers, 1098-T reprints, pick up of the daily mail for the Cashier’s Office, scanning all incoming mail and balance payments for posting, and ensuring items in the check box are followed up on for endorsements. The position is also responsible for daily scanning and balancing the daily deposit check file to the banking institution. The position assists with the day-to-day operational flow of the Cashier’s Office and ensures that the office functions are in compliance with University policies and procedures, as well as State and Federal guidelines. This position has specific responsibilities to function as the Departmental Cashier when needed to provide accurate, efficient, and timely processing, receipting, validating, and accounting of departmental and bank deposits. This position will reconcile various processes, including: Banner Student Activity, Cash (consolidated drawer and cashier drawers) and Banner General Ledger Cash. The position also has other support/back up roles within the office. The position has no supervisory duties.
Minimum Education/Experience
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
License or Certification required by statute or regulation
None
Preferred Experience, Skills, Training/Education
Banking and customer service experience preferred, as well as experience with report reconciliations and navigating complex computer systems. Proficient in Microsoft Word, Excel, and Microsoft Outlook.
License or Certification required by the Department
None
Special Instructions to Applicant
  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
Job Open Date 05/06/2024
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 05/10/2024
Open Until Filled No
Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/70100
Alternate option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
AA/EOE
East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA[email protected] .
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

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